Directory
>
Heather Caudill
Heather Caudill
Senior Vice President Operations | Procurement Partners
Charlotte, North Carolina, United States
Heather Caudill
Summary
Heather Caudill is a seasoned Customer Success Expert based in Charlotte, North Carolina, with a rich background in scaling early-stage companies. With a unique journey from a small startup to an IPO, she specializes in transforming customer journeys into scalable models that enhance satisfaction and retention. Heather's expertise spans various areas, including agile methodologies, business intelligence, and customer engagement. She has held significant leadership roles, including Senior Vice President of Operations and Chief Customer Officer, where she drove strategic initiatives to improve customer experience. Passionate about data-driven excellence, Heather believes in leveraging insights for informed decision-making. Her commitment to elevating market presence through effective customer success strategies sets her apart in the prepackaged software industry. A lifelong learner, she holds an MBA from the Jack Welch Management Institute and a BA from the University of North Carolina at Charlotte.
Heather Caudill
Work Experience
Senior Vice President Operations at
Procurement Partners
October 2023 - Present
Chief Customer Officer and Speaker at
Move the Conversation
June 2022 - Present
Advisor at
Nimbello
May 2023 - August 2024
Customer Success Advisor at
Revuud LLC
August 2023 - May 2024
Chief Operating Officer at
Nimbello
August 2022 - May 2023
Senior Vice President of Relationship Management at
AvidXchange, Inc.
September 2017 - June 2022
Vice President Professional Services at
AvidXchange, Inc.
March 2014 - August 2017
Director of Professional Services at
AvidXchange, Inc.
June 2011 - March 2014
Project Manager at
AvidXchange, Inc.
June 2007 - June 2011
Senior Client Support Specialist at
AvidXchange, Inc.
December 2002 - June 2007
Heather Caudill
Education
Jack Welch Management Institute, Master Of Business Administration (Mba)
January 2015 - January 2017
University of North Carolina at Charlotte, Bachelor Of Arts
January 1988 - January 1992
Frequently Asked Questions about Heather Caudill
What is Heather Caudill email address?
Heather Caudill's primary email address is ***************@procurementpartners.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Heather Caudill work for?
Heather Caudill is a Senior Vice President Operations at Procurement Partners, a company specializing in Computer Systems Design & Related Services.
Where Heather Caudill graduated from?
Heather Caudill holds a degree in Business Administration And Management, General from Jack Welch Management Institute.
How can I directly contact Heather Caudill?
To contact Heather Caudill directly, you can use the email address ***************@procurementpartners.com. Complete contact information is available upon registration with Muraena.
Who is Heather Caudill?
Heather Caudill is a seasoned Customer Success Expert based in Charlotte, North Carolina, with a rich background in scaling early-stage companies. With a unique journey from a small startup to an IPO, she specializes in transforming customer journeys into scalable models that enhance satisfaction and retention. Heather's expertise spans various areas, including agile methodologies, business intelligence, and customer engagement. She has held significant leadership roles, including Senior Vice President of Operations and Chief Customer Officer, where she drove strategic initiatives to improve customer experience. Passionate about data-driven excellence, Heather believes in leveraging insights for informed decision-making. Her commitment to elevating market presence through effective customer success strategies sets her apart in the prepackaged software industry. A lifelong learner, she holds an MBA from the Jack Welch Management Institute and a BA from the University of North Carolina at Charlotte.
Heather`s contact details
***************@procurementpartners.com
Colleagues
VP of Channel and Partnerships
CEO
Principal Owner
Board Member
Director Of Marketing And Customer Support
Regional Vice President of Sales