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Heather Smith

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Heather Smith

Member | American Advertising Federation

Sacramento, California, United States

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Heather Smith

Summary

Heather Smith is a seasoned professional with nearly two decades of experience in customer success and sales enablement within the SaaS technology sector, particularly in the advertising and media industries. As the Vice President of Publisher Enablement at Soundstack, she has been instrumental in driving client ROI improvements and streamlining customer onboarding processes. Heather is known for her data-driven storytelling abilities, which have been key in engaging and retaining clients. She holds a B.S. in Business Administration with a concentration in Advertising & Marketing, and has received multiple accolades, including the Ad Person of the Year and the Advisr Peer Recognition Leadership Award. Outside of work, Heather enjoys outdoor adventures with her dog and husband, reflecting her love for both nature and family. Her approach to leadership is influenced by her understanding of individual strengths, as evidenced by her use of the Gallup StrengthsFinder tool. Heather is passionate about fostering growth and innovation in her teams, ensuring that they are equipped to meet the evolving needs of their clients.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Non-Profit Experience

Heather Smith

Work Experience

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Member at

Women of Customer Success

November 2023 - Present

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Vice President, Publisher Enablement at

Soundstack Inc

November 2022 - Present

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Member at

American Advertising Federation

January 2003 - Present

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Director, Customer Success at

Bst Advisors LLC

December 2021 - September 2022

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Customer Success Manager at

Bst Advisors LLC

January 2021 - December 2021

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Media & Production Manager at

3fold Communications

July 2019 - January 2021

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Media & Brand Strategist at

3fold Communications

April 2018 - July 2019

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Vice President, Publisher Development at

Triton Digital

January 2017 - November 2017

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Vice President, Ad Revenue & Market Development at

Triton Digital

April 2015 - January 2017

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Vice President, Interactive Sales & Affiliate Partnerships at

Triton Digital

May 2012 - April 2015

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Interactive Sales Manager at

PIX11

February 2011 - April 2012

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Production & Sales Service Manager at

WorldNow

June 2009 - February 2011

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Regional Sales Director, Local Advertising Sales at

WorldNow

June 2008 - June 2009

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Account Manager at

Audacy Operations, Inc.

September 2004 - February 2008

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Account Executive at

Reno News & Review

March 2003 - July 2004

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Heather Smith

Education

Charles University, Certificate Of Completion

January 1999 - January 2020

Saint Michael's College, B.S. In Business Administration

January 1997 - January 2001

Prague University of Economics and Business, Certification In Czech Business Policies

January 1999 - January 2000

Frequently Asked Questions about Heather Smith

What company does Heather Smith work for?

Heather Smith is a Member at American Advertising Federation, a company specializing in Real estate agents & managers.

Where Heather Smith graduated from?

Heather Smith holds a degree in Economics And International Business from Charles University.

Who is Heather Smith?

Heather Smith is a seasoned professional with nearly two decades of experience in customer success and sales enablement within the SaaS technology sector, particularly in the advertising and media industries. As the Vice President of Publisher Enablement at Soundstack, she has been instrumental in driving client ROI improvements and streamlining customer onboarding processes. Heather is known for her data-driven storytelling abilities, which have been key in engaging and retaining clients. She holds a B.S. in Business Administration with a concentration in Advertising & Marketing, and has received multiple accolades, including the Ad Person of the Year and the Advisr Peer Recognition Leadership Award. Outside of work, Heather enjoys outdoor adventures with her dog and husband, reflecting her love for both nature and family. Her approach to leadership is influenced by her understanding of individual strengths, as evidenced by her use of the Gallup StrengthsFinder tool. Heather is passionate about fostering growth and innovation in her teams, ensuring that they are equipped to meet the evolving needs of their clients.

Heather`s contact details

Colleagues

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Andy Narrai

Chief Marketing Officer

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Kimble Walch

Board member, membership development

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Joyce Mireault

VP Marketing

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Kameron Saalfrank

Incoming Consultant | Office of the CFO Solutions

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Trina Roffino

Group Vice President

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