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Hector Acevedo
Hector Acevedo
Vice President Customer Experience
United States
Hector Acevedo
Summary
Hector Acevedo is a seasoned leader with extensive experience in customer experience and technical services, currently serving as Vice President at Cisco's Americas Technical Assistance Center. He has a strong background in change management, channel partnerships, and cloud computing, demonstrating a commitment to driving business transformation and customer success. Hector's leadership philosophy is rooted in servant leadership and mentorship, fostering the development of high-performing teams. He has a proven track record in P&L management and strategic operations, contributing to significant organizational growth. His diverse experience spans various roles at Cisco, where he has led global teams and initiatives across multiple regions. With an educational background that includes advanced management training from MIT and Kellogg, Hector combines technical expertise with strategic insight. He is passionate about innovative business models and the role of technology in enhancing customer experiences.
Hector Acevedo
Work Experience
Vice President Customer Experience at
Cisco
May 2023 - Present
Senior Director Customer Experience – Head of Mexico Customer Experience Center at
Cisco
July 2020 - June 2023
Senior Director Customer Experience Global Data Center Technologies at
Cisco
August 2018 - July 2020
Senior Director Customer Experience Enterprise Networking Technologies at
Cisco
September 2015 - August 2018
Director Global Service Providers at
Cisco
August 2014 - August 2015
Director of Professional Services Latin America at
Cisco
July 2011 - August 2014
Director of Operations, Strategy & Planning at
Cisco Systems
October 2009 - July 2011
Director of Operations at
Cisco Systems
September 2006 - October 2009
Senior Manager Business Development at
Cisco
July 2005 - September 2006
Senior Manager Business Operations at
Cisco
January 2002 - July 2005
Program Manager at
Cisco
May 1998 - January 2002
Senior Network Consultant at
MEVAtec GmbH
June 1996 - May 1998
Director of Information Systems at
Puerto Rico Small Business & Technology Development Centers
January 1993 - June 1996
Corporal at
United States Marine Corps
August 1988 - July 1992
Hector Acevedo
Education
MIT Sloan Executive Education, Advanced Certificate For Executives In Management, Innovation And Strategy(Ace)
January 2018 - January 2021
Kellogg School of Management, Executive Scholar
January 2011 - January 2013
Florida International University, Master Of Business Administration (M.B.A.)
January 2002 - January 2003
Inter American University of Puerto Rico, San German Campus, Bachelor's Degree
January 1988 - January 1992
Frequently Asked Questions about Hector Acevedo
What is Hector Acevedo email address?
Hector Acevedo's primary email address is **************@cisco.com. To view the full verified email and additional contact details, sign up for free with Muraena.
Where Hector Acevedo graduated from?
Hector Acevedo holds a degree in from MIT Sloan Executive Education.
How can I directly contact Hector Acevedo?
To contact Hector Acevedo directly, you can use the email address **************@cisco.com. Complete contact information is available upon registration with Muraena.
Is Hector Acevedo an immigrant?
Yes, Hector Acevedo is an immigrant and currently based in United States
Who is Hector Acevedo?
Hector Acevedo is a seasoned leader with extensive experience in customer experience and technical services, currently serving as Vice President at Cisco's Americas Technical Assistance Center. He has a strong background in change management, channel partnerships, and cloud computing, demonstrating a commitment to driving business transformation and customer success. Hector's leadership philosophy is rooted in servant leadership and mentorship, fostering the development of high-performing teams. He has a proven track record in P&L management and strategic operations, contributing to significant organizational growth. His diverse experience spans various roles at Cisco, where he has led global teams and initiatives across multiple regions. With an educational background that includes advanced management training from MIT and Kellogg, Hector combines technical expertise with strategic insight. He is passionate about innovative business models and the role of technology in enhancing customer experiences.
Hector`s contact details
**************@cisco.com