Directory
>
Herc Figueiredo
Herc Figueiredo
Call Center Manager | Altice USA
Pennsylvania, Philadelphia, United States
Herc Figueiredo
Summary
Herc Figueiredo is a seasoned executive leader with over 15 years of experience in customer experience and operations management, specializing in global multi-site operations and strategic planning. He has a proven track record of driving significant improvements in customer care and sales operations, leveraging his expertise in budget forecasting and performance management. Herc is recognized for fostering a culture of collaboration and innovation, which has led to measurable outcomes in various organizations. His leadership style emphasizes building meaningful connections with stakeholders and embracing diversity within teams. With a solid foundation in international business and a strong analytical acumen, he is adept at navigating complex operational challenges and delivering impactful solutions. His passion for customer-centric leadership has consistently resulted in enhanced customer satisfaction and loyalty. Herc's commitment to professional growth and community engagement further distinguishes him as a leader in his field.
Herc Figueiredo
Work Experience
VP Retention Operations at
Altice USA
April 2023 - Present
Herc Figueiredo
Education
Johnson and Wales University, Bachelor of Science (B.S.), International Business, Concentration B2B Selling, 3.5 GPA
Bryant University, Business Administration and Management, General
Jack Welch Management Institute, Master of Business Administration - MBA
January 2017 - January 2019
Frequently Asked Questions about Herc Figueiredo
What is Herc Figueiredo email address?
Herc Figueiredo's primary email address is ***************@alticeusa.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Herc Figueiredo work for?
Herc Figueiredo is a Call Center Manager at Altice USA.
Where Herc Figueiredo graduated from?
Herc Figueiredo holds a degree in null from Johnson and Wales University.
How can I directly contact Herc Figueiredo?
To contact Herc Figueiredo directly, you can use the email address ***************@alticeusa.com. Complete contact information is available upon registration with Muraena.
Who is Herc Figueiredo?
Herc Figueiredo is a seasoned executive leader with over 15 years of experience in customer experience and operations management, specializing in global multi-site operations and strategic planning. He has a proven track record of driving significant improvements in customer care and sales operations, leveraging his expertise in budget forecasting and performance management. Herc is recognized for fostering a culture of collaboration and innovation, which has led to measurable outcomes in various organizations. His leadership style emphasizes building meaningful connections with stakeholders and embracing diversity within teams. With a solid foundation in international business and a strong analytical acumen, he is adept at navigating complex operational challenges and delivering impactful solutions. His passion for customer-centric leadership has consistently resulted in enhanced customer satisfaction and loyalty. Herc's commitment to professional growth and community engagement further distinguishes him as a leader in his field.
Herc`s contact details
***************@alticeusa.com
***************@strayer.edu
Colleagues
Sr. Director – Product Management, Wireless Solutions
Programming Intern
Vice President
Senior Consultant
Senior Audit Consultant
Associate, Intellectual Property Dept
Assistant Director
Vice Chairman
Director of Tax
DIRECTOR (2004-2010) MANAGER (2002-2004)