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Ifoma Smart

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Ifoma Smart

VP, Global Customer Success | BlueConic

Old Toronto, Ontario, Canada

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Ifoma Smart

Summary

Ifoma Smart is a seasoned Customer Success Leader with extensive experience in driving enterprise organizations towards cloud-native solutions through effective digital engagement and cultural transformation. With a strong background in account management and business analysis, Ifoma has held leadership roles in various high-profile companies such as Blueconic, Hootsuite, and VMware. His expertise spans multiple domains including change management, customer retention, and enterprise architecture, making him a versatile asset in the tech industry. Ifoma is passionate about leveraging technology to enhance customer experiences and foster strategic partnerships. He holds an MBA with a focus on International Business, Marketing, and IT Strategy from the Telfer School of Management. Beyond his professional pursuits, Ifoma is an avid hot sauce enthusiast, often exploring the intersection of flavor and culture. His career reflects a commitment to continuous learning and adaptation in a rapidly evolving industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Ifoma Smart

Work Experience

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VP, Global Customer Success at

BlueConic

June 2023 - Present

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Sr. Director, Customer Value at

Hootsuite

August 2022 - June 2023

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Sr. Director, Customer Success - North America + APAC Regions at

Hootsuite

March 2021 - August 2022

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Customer Success Director at

VMware

January 2020 - March 2021

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Senior Director, Services & Success Business Operations at

Solace

May 2019 - January 2020

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Senior Director, Global Professional Services & Customer Success at

Solace

September 2016 - May 2019

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Portfolio Director, Public Sector Consulting at

Oracle

June 2015 - September 2016

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Acting Regional Director/Practice Manager, Client Technical Services at

TIBCO

January 2011 - May 2015

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Principal Consultant at

Smartsquared

August 2010 - January 2011

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Director, Identity Management Business Operations at

BlackBerry

January 2010 - August 2010

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Professional Services Operations Manager at

BlackBerry

May 2008 - January 2010

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Professional Services Development Manager at

BlackBerry

September 2007 - May 2008

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Professional Services Manager at

Privasoft

November 2003 - February 2007

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Professional Services Manager at

Corel Corporation

April 1999 - October 2003

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Quality Assurance Specialist at

Compaq

February 1999 - April 1999

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Small Business, Tier 2 Technical Support at

Bell

August 1998 - February 1999

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Ifoma Smart

Education

Telfer School of Management at the University of Ottawa, Master Of Business Administration (Mba)

January 2005 - January 2007

Willis College of Business & Technology , Technical Diploma (Honours)

January 1998 - January 1998

Frequently Asked Questions about Ifoma Smart

What is Ifoma Smart email address?

Ifoma Smart's primary email address is ***********@blueconic.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ifoma Smart work for?

Ifoma Smart is a VP, Global Customer Success at BlueConic, a company specializing in Prepackaged software.

Where Ifoma Smart graduated from?

Ifoma Smart holds a degree in International Business, Marketing, And It Strategy from Telfer School of Management at the University of Ottawa.

How can I directly contact Ifoma Smart?

To contact Ifoma Smart directly, you can use the email address ***********@blueconic.com. Complete contact information is available upon registration with Muraena.

Who is Ifoma Smart?

Ifoma Smart is a seasoned Customer Success Leader with extensive experience in driving enterprise organizations towards cloud-native solutions through effective digital engagement and cultural transformation. With a strong background in account management and business analysis, Ifoma has held leadership roles in various high-profile companies such as Blueconic, Hootsuite, and VMware. His expertise spans multiple domains including change management, customer retention, and enterprise architecture, making him a versatile asset in the tech industry. Ifoma is passionate about leveraging technology to enhance customer experiences and foster strategic partnerships. He holds an MBA with a focus on International Business, Marketing, and IT Strategy from the Telfer School of Management. Beyond his professional pursuits, Ifoma is an avid hot sauce enthusiast, often exploring the intersection of flavor and culture. His career reflects a commitment to continuous learning and adaptation in a rapidly evolving industry.

Ifoma`s contact details

mail

***********@blueconic.com

Colleagues

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Leonardo Carbonara

Vice President, Product

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Morgan Simpson

VP, Chief of Staff

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Dave Visi

VP of Professional Services

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Edwin Zenderink

SVP Technology

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Katherine Boardman

Chief People Officer

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Cait Gorges

VP of Sales

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