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Ifoma Smart
Ifoma Smart
VP, Global Customer Success | BlueConic
Old Toronto, Ontario, Canada
Ifoma Smart
Summary
Ifoma Smart is a seasoned Customer Success Leader with extensive experience in driving enterprise organizations towards cloud-native solutions through effective digital engagement and cultural transformation. With a strong background in account management and business analysis, Ifoma has held leadership roles in various high-profile companies such as Blueconic, Hootsuite, and VMware. His expertise spans multiple domains including change management, customer retention, and enterprise architecture, making him a versatile asset in the tech industry. Ifoma is passionate about leveraging technology to enhance customer experiences and foster strategic partnerships. He holds an MBA with a focus on International Business, Marketing, and IT Strategy from the Telfer School of Management. Beyond his professional pursuits, Ifoma is an avid hot sauce enthusiast, often exploring the intersection of flavor and culture. His career reflects a commitment to continuous learning and adaptation in a rapidly evolving industry.
Ifoma Smart
Work Experience
VP, Global Customer Success at
BlueConic
June 2023 - Present
Sr. Director, Customer Value at
Hootsuite
August 2022 - June 2023
Sr. Director, Customer Success - North America + APAC Regions at
Hootsuite
March 2021 - August 2022
Customer Success Director at
VMware
January 2020 - March 2021
Senior Director, Services & Success Business Operations at
Solace
May 2019 - January 2020
Senior Director, Global Professional Services & Customer Success at
Solace
September 2016 - May 2019
Portfolio Director, Public Sector Consulting at
Oracle
June 2015 - September 2016
Acting Regional Director/Practice Manager, Client Technical Services at
TIBCO
January 2011 - May 2015
Principal Consultant at
Smartsquared
August 2010 - January 2011
Director, Identity Management Business Operations at
BlackBerry
January 2010 - August 2010
Professional Services Operations Manager at
BlackBerry
May 2008 - January 2010
Professional Services Development Manager at
BlackBerry
September 2007 - May 2008
Professional Services Manager at
Privasoft
November 2003 - February 2007
Professional Services Manager at
Corel Corporation
April 1999 - October 2003
Quality Assurance Specialist at
Compaq
February 1999 - April 1999
Small Business, Tier 2 Technical Support at
Bell
August 1998 - February 1999
Ifoma Smart
Education
Telfer School of Management at the University of Ottawa, Master Of Business Administration (Mba)
January 2005 - January 2007
Willis College of Business & Technology , Technical Diploma (Honours)
January 1998 - January 1998
Frequently Asked Questions about Ifoma Smart
What is Ifoma Smart email address?
Ifoma Smart's primary email address is ***********@blueconic.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ifoma Smart work for?
Ifoma Smart is a VP, Global Customer Success at BlueConic, a company specializing in Prepackaged software.
Where Ifoma Smart graduated from?
Ifoma Smart holds a degree in International Business, Marketing, And It Strategy from Telfer School of Management at the University of Ottawa.
How can I directly contact Ifoma Smart?
To contact Ifoma Smart directly, you can use the email address ***********@blueconic.com. Complete contact information is available upon registration with Muraena.
Who is Ifoma Smart?
Ifoma Smart is a seasoned Customer Success Leader with extensive experience in driving enterprise organizations towards cloud-native solutions through effective digital engagement and cultural transformation. With a strong background in account management and business analysis, Ifoma has held leadership roles in various high-profile companies such as Blueconic, Hootsuite, and VMware. His expertise spans multiple domains including change management, customer retention, and enterprise architecture, making him a versatile asset in the tech industry. Ifoma is passionate about leveraging technology to enhance customer experiences and foster strategic partnerships. He holds an MBA with a focus on International Business, Marketing, and IT Strategy from the Telfer School of Management. Beyond his professional pursuits, Ifoma is an avid hot sauce enthusiast, often exploring the intersection of flavor and culture. His career reflects a commitment to continuous learning and adaptation in a rapidly evolving industry.
Ifoma`s contact details
***********@blueconic.com
Colleagues
Vice President, Product
Board Member
VP, Chief of Staff
VP of Professional Services
SVP Technology
Chief People Officer
VP of Sales