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Ivan Diaz
Ivan Diaz
VP, Global Customer Success | Roambee
San Francisco, California, United States
Ivan Diaz
Summary
Ivan Diaz is a seasoned business leader with over 15 years of expertise in customer success, technical support, and strategic operations within the tech industry. Currently serving as the VP of Global Customer Success at Roambee, he has a proven track record of enhancing customer experiences and driving significant revenue growth. Ivan has successfully led diverse teams across multiple regions, implementing innovative strategies that align customer needs with business objectives. His hands-on experience spans SaaS and hardware solutions, showcasing his ability to bridge technical and business domains. A strong advocate for customer feedback, he actively influences product strategies to improve user satisfaction. Ivan's academic background in Industrial Engineering and Finance complements his practical experience, enabling him to approach challenges with a unique blend of analytical and strategic thinking. Recognized for his outstanding performance, he has received accolades such as the Rising Star award from T-Systems. Outside of work, he is passionate about mentoring emerging leaders in the tech sector.
Ivan Diaz
Work Experience
VP, Global Customer Success at
Roambee
September 2019 - Present
Global Director, Customer Success at
Roambee
February 2017 - October 2019
Global Senior Director, Customer Success at
ROAMBEE UK LTD
October 2017 - October 2019
Solution Architect & Pre-Sales Director at
T-SYSTEMS FRANCE
December 2015 - February 2017
Delivery Director at
McKesson
August 2014 - December 2015
SAP Delivery Manager at
McKesson
February 2014 - August 2014
Team Lead for Small Enhancements & Customer Support at
McKesson
January 2012 - January 2014
Business Analyst and Solution Designer at
R3D
October 2010 - January 2012
Project Lead, Business Analyst, and Solution Designer at
Volkswagen of America, Inc
July 2007 - January 2010
Team Lead, Business Analyst and Project Manager at
T-SYSTEMS FRANCE
June 2005 - April 2008
Financial Analist at
Volkswagen MX
April 2001 - April 2002
Ivan Diaz
Education
SAP Educational school, Sr. Sap S/4hana Simple Finance Consultant
January 2005 - January 2005
El Paso Community College, Language
January 2004 - January 2005
Università per Stranieri di Perugia, Language Degree
January 2003 - January 2004
UA - Alicante University (M.S. Engineering), M.S.
January 2002 - January 2003
Universidad Iberoamericana, B.S. Industrial Engineering
January 1996 - January 2000
Frequently Asked Questions about Ivan Diaz
What is Ivan Diaz email address?
Ivan Diaz's primary email address is *****@roambee.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ivan Diaz work for?
Ivan Diaz is a VP, Global Customer Success at Roambee, a company specializing in Specialized Freight Trucking.
Where Ivan Diaz graduated from?
Ivan Diaz holds a degree in Finance & Controlling from SAP Educational school.
How can I directly contact Ivan Diaz?
To contact Ivan Diaz directly, you can use the email address *****@roambee.com. Complete contact information is available upon registration with Muraena.
Who is Ivan Diaz?
Ivan Diaz is a seasoned business leader with over 15 years of expertise in customer success, technical support, and strategic operations within the tech industry. Currently serving as the VP of Global Customer Success at Roambee, he has a proven track record of enhancing customer experiences and driving significant revenue growth. Ivan has successfully led diverse teams across multiple regions, implementing innovative strategies that align customer needs with business objectives. His hands-on experience spans SaaS and hardware solutions, showcasing his ability to bridge technical and business domains. A strong advocate for customer feedback, he actively influences product strategies to improve user satisfaction. Ivan's academic background in Industrial Engineering and Finance complements his practical experience, enabling him to approach challenges with a unique blend of analytical and strategic thinking. Recognized for his outstanding performance, he has received accolades such as the Rising Star award from T-Systems. Outside of work, he is passionate about mentoring emerging leaders in the tech sector.
Ivan`s contact details
*****@roambee.com
*********@t-systems.com
Colleagues
CTO & SVP
Senior Director Of Engineering & Chief Architect
Vice President - Growth
Vice President - Revenue Operations
VP of Engineering
VP Global Sales
Vice President Finance
Co-Founder
Vice President - IoT Research & Development