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Ivan Diaz

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Ivan Diaz

VP, Global Customer Success | Roambee

San Francisco, California, United States

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Ivan Diaz

Summary

Ivan Diaz is a seasoned business leader with over 15 years of expertise in customer success, technical support, and strategic operations within the tech industry. Currently serving as the VP of Global Customer Success at Roambee, he has a proven track record of enhancing customer experiences and driving significant revenue growth. Ivan has successfully led diverse teams across multiple regions, implementing innovative strategies that align customer needs with business objectives. His hands-on experience spans SaaS and hardware solutions, showcasing his ability to bridge technical and business domains. A strong advocate for customer feedback, he actively influences product strategies to improve user satisfaction. Ivan's academic background in Industrial Engineering and Finance complements his practical experience, enabling him to approach challenges with a unique blend of analytical and strategic thinking. Recognized for his outstanding performance, he has received accolades such as the Rising Star award from T-Systems. Outside of work, he is passionate about mentoring emerging leaders in the tech sector.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Startup Experience

Ivan Diaz

Work Experience

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VP, Global Customer Success at

Roambee

September 2019 - Present

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Global Director, Customer Success at

Roambee

February 2017 - October 2019

💼

Global Senior Director, Customer Success at

ROAMBEE UK LTD

October 2017 - October 2019

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Solution Architect & Pre-Sales Director at

T-SYSTEMS FRANCE

December 2015 - February 2017

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Delivery Director at

McKesson

August 2014 - December 2015

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SAP Delivery Manager at

McKesson

February 2014 - August 2014

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Team Lead for Small Enhancements & Customer Support at

McKesson

January 2012 - January 2014

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Business Analyst and Solution Designer at

R3D

October 2010 - January 2012

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Project Lead, Business Analyst, and Solution Designer at

Volkswagen of America, Inc

July 2007 - January 2010

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Team Lead, Business Analyst and Project Manager at

T-SYSTEMS FRANCE

June 2005 - April 2008

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Financial Analist at

Volkswagen MX

April 2001 - April 2002

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Ivan Diaz

Education

SAP Educational school, Sr. Sap S/4hana Simple Finance Consultant

January 2005 - January 2005

El Paso Community College, Language

January 2004 - January 2005

Università per Stranieri di Perugia, Language Degree

January 2003 - January 2004

UA - Alicante University (M.S. Engineering), M.S.

January 2002 - January 2003

Universidad Iberoamericana, B.S. Industrial Engineering

January 1996 - January 2000

Frequently Asked Questions about Ivan Diaz

What is Ivan Diaz email address?

Ivan Diaz's primary email address is *****@roambee.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ivan Diaz work for?

Ivan Diaz is a VP, Global Customer Success at Roambee, a company specializing in Specialized Freight Trucking.

Where Ivan Diaz graduated from?

Ivan Diaz holds a degree in Finance & Controlling from SAP Educational school.

How can I directly contact Ivan Diaz?

To contact Ivan Diaz directly, you can use the email address *****@roambee.com. Complete contact information is available upon registration with Muraena.

Who is Ivan Diaz?

Ivan Diaz is a seasoned business leader with over 15 years of expertise in customer success, technical support, and strategic operations within the tech industry. Currently serving as the VP of Global Customer Success at Roambee, he has a proven track record of enhancing customer experiences and driving significant revenue growth. Ivan has successfully led diverse teams across multiple regions, implementing innovative strategies that align customer needs with business objectives. His hands-on experience spans SaaS and hardware solutions, showcasing his ability to bridge technical and business domains. A strong advocate for customer feedback, he actively influences product strategies to improve user satisfaction. Ivan's academic background in Industrial Engineering and Finance complements his practical experience, enabling him to approach challenges with a unique blend of analytical and strategic thinking. Recognized for his outstanding performance, he has received accolades such as the Rising Star award from T-Systems. Outside of work, he is passionate about mentoring emerging leaders in the tech sector.

Ivan`s contact details

mail

*****@roambee.com

*********@t-systems.com

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