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Jaclyn Herr
Jaclyn Herr
Vice President Operations | Big Brothers Big Sisters of America
Missouri, United States
Jaclyn Herr
Summary
Jaclyn Herr is an accomplished operations leader with a strong background in customer experience management across various industries including healthcare IT, FinTech, and e-commerce. She is currently the Vice President of Operations at TeeTurtle, where she leverages her expertise in business process improvement and data analysis to enhance operational efficiency. Jaclyn's passion for building and refining processes is evident in her extensive experience in roles that require cross-functional team leadership and effective communication. Known for her dedication to customer satisfaction, she has successfully implemented strategies that significantly improve customer retention and experience. Jaclyn is also a Phi Beta Kappa member and a Rhodes Scholarship District 12 Finalist, showcasing her academic excellence. With a keen interest in data analytics, she completed a program at General Assembly, further solidifying her technical skill set. Outside of her professional life, she volunteers as a Big Sister with Big Brothers Big Sisters of America, reflecting her commitment to community service.
Jaclyn Herr
Work Experience
Vice President Operations at
TeeTurtle
February 2024 - Present
Big Sister at
Big Brothers Big Sisters of America
January 2021 - Present
Chief of Staff to the COO at
TeeTurtle
October 2023 - February 2024
Sr. Program Manager CX & Operations at
TeeTurtle
August 2023 - November 2023
Senior Operations Manager: Business Intelligence and Customer Experience at
TeeTurtle
July 2022 - August 2023
Senior Customer Experience and Operations Manager at
TeeTurtle
February 2022 - July 2022
Senior Manager Customer Experience at
TeeTurtle
December 2020 - February 2022
Senior Manager Customer Support Operations at
Kyruus Health
October 2020 - November 2020
Manager, Customer Success at
Hatch
August 2019 - August 2020
Senior Manager Customer Support at
Kyruus Health
February 2019 - July 2019
Manager, Customer Support at
Kyruus Health
December 2017 - January 2019
Customer Support Specialist at
Kyruus Health
August 2016 - November 2017
Customer Support Analyst at
Kyruus Health
March 2016 - August 2016
Human Resources Coordinator at
Kyruus Health
February 2015 - February 2016
Administrative Assistant at
Kyruus Health
June 2014 - February 2015
Jaclyn Herr
Education
General assembly, Data Analytics Remote (Online) | 40 Hours
January 2022 - January 2022
Boston University, Graduate Studies - No Degree Earned
January 2013 - January 2014
University of Missouri, Bachelor Of Arts (Ba)
January 2009 - January 2013
University of Missouri, Bachelor Of Arts (Ba)
January 2008 - January 2013
General assembly, Data Analytics
Frequently Asked Questions about Jaclyn Herr
What is Jaclyn Herr email address?
Jaclyn Herr's primary email address is ******@bbbs.org. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jaclyn Herr work for?
Jaclyn Herr is a Vice President Operations at Big Brothers Big Sisters of America, a company specializing in Individual & Family Services.
Where Jaclyn Herr graduated from?
Jaclyn Herr holds a degree in Data Analytics from General assembly.
How can I directly contact Jaclyn Herr?
To contact Jaclyn Herr directly, you can use the email address ******@bbbs.org. Complete contact information is available upon registration with Muraena.
Who is Jaclyn Herr?
Jaclyn Herr is an accomplished operations leader with a strong background in customer experience management across various industries including healthcare IT, FinTech, and e-commerce. She is currently the Vice President of Operations at TeeTurtle, where she leverages her expertise in business process improvement and data analysis to enhance operational efficiency. Jaclyn's passion for building and refining processes is evident in her extensive experience in roles that require cross-functional team leadership and effective communication. Known for her dedication to customer satisfaction, she has successfully implemented strategies that significantly improve customer retention and experience. Jaclyn is also a Phi Beta Kappa member and a Rhodes Scholarship District 12 Finalist, showcasing her academic excellence. With a keen interest in data analytics, she completed a program at General Assembly, further solidifying her technical skill set. Outside of her professional life, she volunteers as a Big Sister with Big Brothers Big Sisters of America, reflecting her commitment to community service.
Jaclyn`s contact details
******@bbbs.org
***********@teeturtle.com
*****@kyruus.com
Colleagues
Board Member
Chief Information Security Officer
Chief Development Officer/Realtor
Executive Director
Board Member
Reserve Officer
President
VP Community Development Intern
Chief Diversity Officer
Partner