Directory
>
Jacob Banker
Jacob Banker
Vice President, Customer Service and Retention | Matic
United States
Jacob Banker
Summary
Jacob Banker is an accomplished Operations and Customer Service Leader with extensive experience in various sectors including religious organizations and insurance. He currently serves as the Vice President of Customer Service and Retention at Matic, where he leverages his strong analytical and leadership skills to enhance customer experiences and drive retention strategies. With a background in pastoral ministries, Jacob combines his passion for service with a strategic approach to management. His previous roles have included senior leadership positions in organizations such as Ohiohealth and Sedgwick, showcasing his versatility and expertise in operations management. Known for his tenacious work ethic and ability to exceed targets, Jacob has a proven track record of building high-performing teams and fostering strong relationships. He is deeply committed to cultural diversity and community engagement, reflecting his values in both his professional and personal life.
Jacob Banker
Work Experience
Vice President, Customer Service and Retention at
Matic
January 2024 - Present
Senior Director of Service and Retention at
Matic
January 2023 - January 2024
Director, Patient Service Center at
OhioHealth
July 2019 - January 2023
Senior Director, Payroll Operations at
OneDigital
February 2017 - July 2019
Senior Director, Business Process Improvement at
OneDigital
November 2018 - July 2019
Vice President, National Contact Center at
SEDGWICK FRANCE
September 2015 - January 2017
Vice President at
York Risk
May 2006 - August 2015
Associate Pastor at
Crossroads Community Church
July 2000 - April 2006
Jacob Banker
Education
NORTHWEST UNIVERSITY, Bachelor's Degree
January 1996 - January 2000
Frequently Asked Questions about Jacob Banker
What is Jacob Banker email address?
Jacob Banker's primary email address is *******@matic.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jacob Banker work for?
Jacob Banker is a Vice President, Customer Service and Retention at Matic, a company specializing in Insurance agents, brokers, & service.
Where Jacob Banker graduated from?
Jacob Banker holds a degree in Pastoral Ministries from NORTHWEST UNIVERSITY.
How can I directly contact Jacob Banker?
To contact Jacob Banker directly, you can use the email address *******@matic.com. Complete contact information is available upon registration with Muraena.
Who is Jacob Banker?
Jacob Banker is an accomplished Operations and Customer Service Leader with extensive experience in various sectors including religious organizations and insurance. He currently serves as the Vice President of Customer Service and Retention at Matic, where he leverages his strong analytical and leadership skills to enhance customer experiences and drive retention strategies. With a background in pastoral ministries, Jacob combines his passion for service with a strategic approach to management. His previous roles have included senior leadership positions in organizations such as Ohiohealth and Sedgwick, showcasing his versatility and expertise in operations management. Known for his tenacious work ethic and ability to exceed targets, Jacob has a proven track record of building high-performing teams and fostering strong relationships. He is deeply committed to cultural diversity and community engagement, reflecting his values in both his professional and personal life.
Jacob`s contact details
*******@matic.com
************@ohiohealth.com
Colleagues
Co-Founder
Vice President Of Product Management
Co-Founder & CEO
Chief Financial Officer
Chief Product Officer
Vice President of Marketing
Vice President, People Operations
Vice President Legal & Compliance
President - Insurance
Board Member