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Jacob Smith

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Jacob Smith

Customer Service Manager, Protective Solutions | Mativ

Massachusetts, United States

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Jacob Smith

Summary

Jacob Smith is a dynamic Global Customer Service Leader at Mativ, specializing in protective solutions within the scheduled air transportation industry. With a rich background that spans customer service, IT management, and manufacturing operations, he has consistently driven teams to exceed growth targets. Jacob is not only a professional but also a dedicated community leader, serving as the Chairman of the Select Board in Erving, where he oversees crucial municipal operations. His leadership style is characterized by a strong focus on social responsibility and community engagement. Outside of work, Jacob enjoys outdoor activities with his family and has a passion for home brewing, which adds a personal touch to his already multifaceted profile. His educational background includes a Bachelor's degree in Business Administration from UMass Amherst and an Associate's degree in Computer Information Systems. Jacob's blend of technical expertise and leadership experience makes him a valuable asset in any organization.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Government Experience

Jacob Smith

Work Experience

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Customer Service Manager, Protective Solutions at

Mativ

July 2022 - Present

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Select Board Chairman, Chief Executive Officer at

Town of Erving

May 2015 - Present

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Customer Service Manager - Films, North America at

SWM INTERNATIONAL (PTY) LTD

September 2017 - July 2022

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Director of Commercial Operations at

SWM INTERNATIONAL (PTY) LTD

February 2017 - September 2017

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Director of Commercial Operations at

Argotec

November 2015 - February 2017

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IT Manager at

Argotec

April 2014 - November 2015

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Finance Committee Chairman at

Town of Erving

January 2013 - May 2015

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Network Administrator at

Argotec

January 2011 - March 2014

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Computer Technician at

Argotec

July 2006 - December 2010

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Night Shift Supervisor at

Argotec

November 2004 - October 2006

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Machine Operator at

Argotec

April 2004 - November 2004

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Utility Worker at

Argotec

January 2004 - April 2004

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Jacob Smith

Education

Isenberg School of Management, UMass Amherst, Bachelor Of Business Administration - Bba

January 2017 - January 2021

Greenfield Community College, Associate Of Science (As)

January 2000 - January 2003

Frequently Asked Questions about Jacob Smith

What is Jacob Smith email address?

Jacob Smith's primary email address is ******@mativ.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jacob Smith work for?

Jacob Smith is a Customer Service Manager, Protective Solutions at Mativ.

Where Jacob Smith graduated from?

Jacob Smith holds a degree in Business Administration And Management, General from Isenberg School of Management, UMass Amherst.

How can I directly contact Jacob Smith?

To contact Jacob Smith directly, you can use the email address ******@mativ.com. Complete contact information is available upon registration with Muraena.

Who is Jacob Smith?

Jacob Smith is a dynamic Global Customer Service Leader at Mativ, specializing in protective solutions within the scheduled air transportation industry. With a rich background that spans customer service, IT management, and manufacturing operations, he has consistently driven teams to exceed growth targets. Jacob is not only a professional but also a dedicated community leader, serving as the Chairman of the Select Board in Erving, where he oversees crucial municipal operations. His leadership style is characterized by a strong focus on social responsibility and community engagement. Outside of work, Jacob enjoys outdoor activities with his family and has a passion for home brewing, which adds a personal touch to his already multifaceted profile. His educational background includes a Bachelor's degree in Business Administration from UMass Amherst and an Associate's degree in Computer Information Systems. Jacob's blend of technical expertise and leadership experience makes him a valuable asset in any organization.

Jacob`s contact details

mail

******@mativ.com

Colleagues

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Paolo Bocca

Vice President Operations

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Greg Burdick

Vice President Sales And Marketing

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Mike Rickheim

Chief Human Resources Officer & Chief Communications Officer

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Michael Woody

Chief Procurement Officer

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Kyle Anderson

Senior Vice President, Corporate Strategy

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Michael Monaghan

Vice President International Business Development

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Monica Howe

Global VP Human Resources

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Natalie Poteran

Chief Transformation Officer

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Sarah Muto

VP Controller Americas

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