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James Cory

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James Cory

Vice President of Customer Success | BitPay

Arlington Heights, Illinois, United States

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James Cory

Summary

James Cory is a seasoned executive with extensive experience in customer success and operations management, currently serving as the Vice President of Customer Success at BitPay. With a robust background in account management and cross-functional team leadership, he has demonstrated a strong ability to enhance customer satisfaction and drive business process improvements. James has held various leadership positions in notable companies such as Pangea Money Transfer and Grubhub, where he focused on optimizing customer care and operational efficiency. His academic foundation includes an MBA from the University of Northern Iowa and a BA from Wartburg College, specializing in Computer Information Systems and Business Administration. James is known for his strategic thinking and a hands-on approach to team building, making him a valuable asset in any organization. He is passionate about leveraging technology to improve customer experiences and is continuously seeking innovative solutions to complex challenges.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

James Cory

Work Experience

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Vice President of Customer Success at

BitPay

June 2022 - Present

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Vice President of Operations at

Pangea Money Transfer

February 2021 - June 2022

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Director of Customer Experience at

Pangea Money Transfer

February 2019 - February 2021

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Director, Customer Care at

Grubhub

October 2017 - February 2019

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Director, Care Operations at

Grubhub

June 2016 - October 2017

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Senior Manager, Technical Operations at

Grubhub

February 2016 - June 2016

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Contact Center Manager - Email Order Integration at

Grainger

January 2015 - February 2016

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Manager, Customer Service - Grainger eProcurement at

Grainger

October 2011 - January 2015

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eCommerce Product Lead at

Grainger

November 2010 - October 2011

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Workforce Optimization Analyst at

Grainger

May 2008 - November 2010

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Contact Center Supervisor at

Grainger

July 2005 - May 2008

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Senior Sales and Customer Relations Specialist at

Grainger

June 2004 - July 2005

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Frequently Asked Questions about James Cory

What is James Cory email address?

James Cory's primary email address is *****@bitpay.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does James Cory work for?

James Cory is a Vice President of Customer Success at BitPay, a company specializing in Functions related to depository banking.

Where James Cory graduated from?

James Cory holds a degree in Business Administration And Management, General from University of Northern Iowa.

How can I directly contact James Cory?

To contact James Cory directly, you can use the email address *****@bitpay.com. Complete contact information is available upon registration with Muraena.

Who is James Cory?

James Cory is a seasoned executive with extensive experience in customer success and operations management, currently serving as the Vice President of Customer Success at BitPay. With a robust background in account management and cross-functional team leadership, he has demonstrated a strong ability to enhance customer satisfaction and drive business process improvements. James has held various leadership positions in notable companies such as Pangea Money Transfer and Grubhub, where he focused on optimizing customer care and operational efficiency. His academic foundation includes an MBA from the University of Northern Iowa and a BA from Wartburg College, specializing in Computer Information Systems and Business Administration. James is known for his strategic thinking and a hands-on approach to team building, making him a valuable asset in any organization. He is passionate about leveraging technology to improve customer experiences and is continuously seeking innovative solutions to complex challenges.

James`s contact details

mail

*****@bitpay.com

Colleagues

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Merrick Theobald

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Justin Langston

Chief Technology Officer

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