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Jami Caruso

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Jami Caruso

VP, Customer Operations & Home Delivery | uShip

United States

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Jami Caruso

Summary

Jami Caruso is a seasoned leader in customer operations with a strong focus on enhancing efficiency and process improvement in the recreational vehicle sector. With a career spanning over a decade at Uship, Jami has climbed the ranks from Customer Support Specialist to VP of Customer Operations & Home Delivery, demonstrating a remarkable ability to drive customer happiness and operational success. Jami's educational background in Communication and Marketing from St. Edward's University and New York University provides a solid foundation for her strategic approach to customer service and team leadership. Known for her determination and supportive leadership style, Jami is passionate about scaling businesses while maintaining a lean operational structure. Her expertise encompasses a wide range of skills including project management, sales, and social media marketing, making her a versatile asset in any organization. Jami's commitment to fostering a positive customer experience is evident in her long-standing tenure at Uship, where she has significantly impacted customer satisfaction and retention. Outside of work, she is likely to engage in activities that promote efficiency and innovation in customer service practices.

General

Specialist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Jami Caruso

Work Experience

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VP, Customer Operations & Home Delivery at

uShip

June 2023 - Present

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Sr. Director of Customer Happiness at

uShip

July 2019 - Present

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Director of Customer Happiness at

uShip

May 2016 - Present

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Sr. Manager, Customer Operations at

uShip

May 2014 - Present

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Manager, Customer Operations at

uShip

May 2013 - May 2014

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Team Lead, Customer Operations at

Uship Com

August 2011 - May 2013

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Customer Support Specialist at

uShip

May 2010 - August 2011

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Community, Trust & Safety Intern at

uShip

May 2009 - May 2010

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Customer Relations Specialist at

CONCENTRIX SERVICES INDIA PRIVATE LIMITED

August 2006 - August 2009

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Sales Associate at

L Brands

June 2005 - July 2006

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Jami Caruso

Education

St. Edward's University, Ba

January 2008 - January 2010

New York University, Stern School of Business

January 2004 - January 2005

Frequently Asked Questions about Jami Caruso

What is Jami Caruso email address?

Jami Caruso's primary email address is *******@uship.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jami Caruso work for?

Jami Caruso is a VP, Customer Operations & Home Delivery at uShip, a company specializing in Passenger transportation arrangement.

Where Jami Caruso graduated from?

Jami Caruso holds a degree in Communication: Media Arts, Pr, Advertising from St. Edward's University.

How can I directly contact Jami Caruso?

To contact Jami Caruso directly, you can use the email address *******@uship.com. Complete contact information is available upon registration with Muraena.

Who is Jami Caruso?

Jami Caruso is a seasoned leader in customer operations with a strong focus on enhancing efficiency and process improvement in the recreational vehicle sector. With a career spanning over a decade at Uship, Jami has climbed the ranks from Customer Support Specialist to VP of Customer Operations & Home Delivery, demonstrating a remarkable ability to drive customer happiness and operational success. Jami's educational background in Communication and Marketing from St. Edward's University and New York University provides a solid foundation for her strategic approach to customer service and team leadership. Known for her determination and supportive leadership style, Jami is passionate about scaling businesses while maintaining a lean operational structure. Her expertise encompasses a wide range of skills including project management, sales, and social media marketing, making her a versatile asset in any organization. Jami's commitment to fostering a positive customer experience is evident in her long-standing tenure at Uship, where she has significantly impacted customer satisfaction and retention. Outside of work, she is likely to engage in activities that promote efficiency and innovation in customer service practices.

Jami`s contact details

mail

*******@uship.com

Colleagues

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Paul English

VP of Finance

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Samuel Ely

VP of Operations & Customer Success

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Joe Ballato

Chief Product Officer

John Apples

President

Adam Zaara

Managing director

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