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Jami Caruso
Jami Caruso
VP, Customer Operations & Home Delivery | uShip
United States
Jami Caruso
Summary
Jami Caruso is a seasoned leader in customer operations with a strong focus on enhancing efficiency and process improvement in the recreational vehicle sector. With a career spanning over a decade at Uship, Jami has climbed the ranks from Customer Support Specialist to VP of Customer Operations & Home Delivery, demonstrating a remarkable ability to drive customer happiness and operational success. Jami's educational background in Communication and Marketing from St. Edward's University and New York University provides a solid foundation for her strategic approach to customer service and team leadership. Known for her determination and supportive leadership style, Jami is passionate about scaling businesses while maintaining a lean operational structure. Her expertise encompasses a wide range of skills including project management, sales, and social media marketing, making her a versatile asset in any organization. Jami's commitment to fostering a positive customer experience is evident in her long-standing tenure at Uship, where she has significantly impacted customer satisfaction and retention. Outside of work, she is likely to engage in activities that promote efficiency and innovation in customer service practices.
Jami Caruso
Work Experience
VP, Customer Operations & Home Delivery at
uShip
June 2023 - Present
Sr. Director of Customer Happiness at
uShip
July 2019 - Present
Director of Customer Happiness at
uShip
May 2016 - Present
Sr. Manager, Customer Operations at
uShip
May 2014 - Present
Manager, Customer Operations at
uShip
May 2013 - May 2014
Team Lead, Customer Operations at
Uship Com
August 2011 - May 2013
Customer Support Specialist at
uShip
May 2010 - August 2011
Community, Trust & Safety Intern at
uShip
May 2009 - May 2010
Customer Relations Specialist at
CONCENTRIX SERVICES INDIA PRIVATE LIMITED
August 2006 - August 2009
Sales Associate at
L Brands
June 2005 - July 2006
Jami Caruso
Education
January 2008 - January 2010
New York University, Stern School of Business
January 2004 - January 2005
Frequently Asked Questions about Jami Caruso
What is Jami Caruso email address?
Jami Caruso's primary email address is *******@uship.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jami Caruso work for?
Jami Caruso is a VP, Customer Operations & Home Delivery at uShip, a company specializing in Passenger transportation arrangement.
Where Jami Caruso graduated from?
Jami Caruso holds a degree in Communication: Media Arts, Pr, Advertising from St. Edward's University.
How can I directly contact Jami Caruso?
To contact Jami Caruso directly, you can use the email address *******@uship.com. Complete contact information is available upon registration with Muraena.
Who is Jami Caruso?
Jami Caruso is a seasoned leader in customer operations with a strong focus on enhancing efficiency and process improvement in the recreational vehicle sector. With a career spanning over a decade at Uship, Jami has climbed the ranks from Customer Support Specialist to VP of Customer Operations & Home Delivery, demonstrating a remarkable ability to drive customer happiness and operational success. Jami's educational background in Communication and Marketing from St. Edward's University and New York University provides a solid foundation for her strategic approach to customer service and team leadership. Known for her determination and supportive leadership style, Jami is passionate about scaling businesses while maintaining a lean operational structure. Her expertise encompasses a wide range of skills including project management, sales, and social media marketing, making her a versatile asset in any organization. Jami's commitment to fostering a positive customer experience is evident in her long-standing tenure at Uship, where she has significantly impacted customer satisfaction and retention. Outside of work, she is likely to engage in activities that promote efficiency and innovation in customer service practices.
Jami`s contact details
*******@uship.com
Colleagues
VP of Finance
VP of Operations & Customer Success
Chief Product Officer
President
Managing director