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Jason Cramer

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Jason Cramer

Managing Director, Head of Lending Operations and Client Experience; Site Head of Citi Dallas

Carrollton, Texas, United States

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Jason Cramer

Summary

Jason Cramer is a seasoned executive leader with a wealth of experience in the banking and mortgage industries, specializing in operations and client experience. As the Managing Director at Citi, he oversees lending operations and manages a large workforce of over 11,000 employees in the Dallas area. His career is marked by a strong focus on enhancing client experiences throughout the mortgage origination and servicing processes. With a solid educational background in Speech and Organizational Communication, Jason combines technical expertise with effective communication skills. He has held various leadership roles across multiple organizations, driving operational improvements and strategic initiatives. Jason's extensive experience in default servicing and loss mitigation showcases his ability to navigate complex challenges in the financial sector. His commitment to excellence and innovation positions him as a key player in the industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Jason Cramer

Work Experience

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Managing Director, Head of Lending Operations and Client Experience; Site Head of Citi Dallas at

Citi

January 2024 - Present

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Managing Director, Head of US Mortgage Origination Operations and Site Head of Citi Dallas at

Citi

January 2020 - January 2024

๐Ÿ’ผ

Director, Head of US Mortgage Fulfillment at

Citi

November 2017 - December 2019

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Director, Mortgage Default Servicing at

Citi

March 2015 - November 2017

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Vice President of Operations at

National Bankruptcy Services, LLC

January 2012 - March 2015

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Vice President, Business Development at

Nationwide Credit, Inc.

September 2010 - December 2011

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Site Director, Default Call Center at

Aurora Loan Services

January 2009 - September 2010

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Assistant Vice President, Default Call Center at

Aurora Loan Services

September 2008 - January 2009

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Assistant Vice President, Special Projects Manager at

Aurora Loan Services

February 2006 - August 2008

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Manager, Quality Assurance at

Ameriquest Mortgage

December 2003 - January 2006

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Performance Technologist, Default Servicing at

Ameriquest Mortgage

August 2003 - November 2003

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Jason Cramer

Education

California State University, Fullerton, Masters

January 2001 - January 2003

Pepperdine University, Ba

January 1997 - January 2001

Frequently Asked Questions about Jason Cramer

What is Jason Cramer email address?

Jason Cramer's primary email address is ************@citigroup.com. To view the full verified email and additional contact details, sign up for free with Muraena.

Where Jason Cramer graduated from?

Jason Cramer holds a degree in Speech Communication from California State University, Fullerton.

How can I directly contact Jason Cramer?

To contact Jason Cramer directly, you can use the email address ************@citigroup.com. Complete contact information is available upon registration with Muraena.

Who is Jason Cramer?

Jason Cramer is a seasoned executive leader with a wealth of experience in the banking and mortgage industries, specializing in operations and client experience. As the Managing Director at Citi, he oversees lending operations and manages a large workforce of over 11,000 employees in the Dallas area. His career is marked by a strong focus on enhancing client experiences throughout the mortgage origination and servicing processes. With a solid educational background in Speech and Organizational Communication, Jason combines technical expertise with effective communication skills. He has held various leadership roles across multiple organizations, driving operational improvements and strategic initiatives. Jason's extensive experience in default servicing and loss mitigation showcases his ability to navigate complex challenges in the financial sector. His commitment to excellence and innovation positions him as a key player in the industry.

Jason`s contact details

mail

************@citigroup.com

************@citi.com

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