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Jason Poriss

Jason Poriss

Vice President, Service Enablement | Travelers

Glastonbury, Connecticut, United States

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Jason Poriss

Summary

Jason Poriss is a seasoned business and IT professional with over 20 years of experience in enhancing customer experiences within the insurance industry. He currently serves as Vice President of Service Enablement at Travelers, where he spearheads digital transformation initiatives and leverages AI to improve customer service journeys. Jason's unique blend of customer-centric strategy and technical expertise allows him to bridge the gap between business objectives and technology implementation effectively. He has a proven track record of leading high-performing teams to deliver innovative solutions that drive both customer loyalty and operational efficiency. With a background that spans various roles in user experience, project management, and business analysis, Jason is well-equipped to tackle the challenges of modern digital landscapes. His commitment to customer-first strategies has been a hallmark of his career, making him a valuable asset in any organization aiming for excellence in customer service.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Jason Poriss

Work Experience

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Vice President, Service Enablement at

Travelers

October 2023 - Present

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Vice President, Value Stream Lead at

Travelers

October 2020 - October 2023

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Assistant Vice President, Platform Office at

Travelers

May 2015 - October 2020

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Senior Director, Platform Office at

Travelers

April 2014 - May 2015

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Director, Platform Office at

Travelers

June 2012 - March 2014

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Director, Customer Experience at

Travelers

January 2010 - June 2012

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Customer Experience Architect & Usability at

Cigna Healthcare

January 2008 - January 2010

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User Experience Manager at

Cigna Healthcare

May 2006 - January 2008

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Senior Systems Analyst / Project Manager at

Cigna Healthcare

January 2004 - May 2006

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Operations Manager / Lead Web Developer for CIGNA.com at

Cigna Healthcare

May 2001 - January 2004

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Consultant at

BearingPoint

July 2000 - May 2001

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Web Developer at

The Hartford

May 1998 - July 2000

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Jason Poriss

Education

Frequently Asked Questions about Jason Poriss

What is Jason Poriss email address?

Jason Poriss's primary email address is *******@travelers.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jason Poriss work for?

Jason Poriss is a Vice President, Service Enablement at Travelers, a company specializing in Traveler Accommodation.

Where Jason Poriss graduated from?

Jason Poriss holds a degree in Management Information Systems from Central Connecticut State University.

How can I directly contact Jason Poriss?

To contact Jason Poriss directly, you can use the email address *******@travelers.com. Complete contact information is available upon registration with Muraena.

Who is Jason Poriss?

Jason Poriss is a seasoned business and IT professional with over 20 years of experience in enhancing customer experiences within the insurance industry. He currently serves as Vice President of Service Enablement at Travelers, where he spearheads digital transformation initiatives and leverages AI to improve customer service journeys. Jason's unique blend of customer-centric strategy and technical expertise allows him to bridge the gap between business objectives and technology implementation effectively. He has a proven track record of leading high-performing teams to deliver innovative solutions that drive both customer loyalty and operational efficiency. With a background that spans various roles in user experience, project management, and business analysis, Jason is well-equipped to tackle the challenges of modern digital landscapes. His commitment to customer-first strategies has been a hallmark of his career, making him a valuable asset in any organization aiming for excellence in customer service.

Jason`s contact details

mail

*******@travelers.com

Colleagues

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Nicole Lawrence

Insurance Underwriting Leader

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Paul Andriscin

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Thor Raarup Cfa

Senior Vice President, Head of Municipal Portfolios

Aaron Pierard

Managing Director-Northeast Technology

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Peter Wallick

Vice President Select Accounts and BI Field Sales, Distribution and Marketing

Pierre Lepostollec

Regional Vice President

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Polly Kurimai Pedersen

Vice President Personal Insurance Financial Services

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