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Jeff Herzfeld
Jeff Herzfeld
Vice President, Global Guest Relations | The Ritz-Carlton Yacht Collection
Parkland, Florida, United States
Jeff Herzfeld
Summary
Jeff Herzfeld is a seasoned leader in the cruise industry with over 20 years of experience, currently serving as Vice President of Global Guest Relations at The Ritz-Carlton Yacht Collection. His career is marked by a commitment to building high-performing sales teams and enhancing customer experiences. Jeff's approach to leadership emphasizes empowerment and recognition, fostering a culture where every team member contributes to shared goals. He has a proven track record in business transformation and organizational leadership, which has allowed him to create customer-focused environments that drive revenue. Jeff's expertise spans various areas including analytics, customer relationship management, and sales strategies, making him a versatile asset in the travel industry. His educational background in Political Science and Organizational Leadership complements his practical experience, equipping him with a unique perspective on team dynamics and guest relations. Outside of work, he is passionate about mentoring emerging leaders in the hospitality sector.
Jeff Herzfeld
Work Experience
Vice President, Global Guest Relations at
The Ritz-Carlton Yacht Collection
March 2023 - Present
Director, Sailor Services at
Virgin Voyages
April 2018 - March 2023
Vice President, Guest Relations at
MSC Cruises
May 2011 - April 2018
Director, Consumer Sales at
MSC Cruises
May 2011 - July 2017
Consumer Outreach at
Royal Caribbean Group
November 2008 - May 2011
Business Development Manager at
ADP
March 2008 - November 2008
Consumer Research at
Carnival Cruise Line
February 2004 - March 2008
Jeff Herzfeld
Education
University of South Florida, Bachelor's Degree
Nova Southeastern University, Master Of Business Administration - Mba
NOrth Miami Beach Senior High School, High School Diploma
Frequently Asked Questions about Jeff Herzfeld
What is Jeff Herzfeld email address?
Jeff Herzfeld's primary email address is *************@virginvoyages.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jeff Herzfeld work for?
Jeff Herzfeld is a Vice President, Global Guest Relations at The Ritz-Carlton Yacht Collection, a company specializing in Travel Arrangement & Reservation Services.
Where Jeff Herzfeld graduated from?
Jeff Herzfeld holds a degree in Political Science And Leadership from University of South Florida.
How can I directly contact Jeff Herzfeld?
To contact Jeff Herzfeld directly, you can use the email address *************@virginvoyages.com. Complete contact information is available upon registration with Muraena.
Who is Jeff Herzfeld?
Jeff Herzfeld is a seasoned leader in the cruise industry with over 20 years of experience, currently serving as Vice President of Global Guest Relations at The Ritz-Carlton Yacht Collection. His career is marked by a commitment to building high-performing sales teams and enhancing customer experiences. Jeff's approach to leadership emphasizes empowerment and recognition, fostering a culture where every team member contributes to shared goals. He has a proven track record in business transformation and organizational leadership, which has allowed him to create customer-focused environments that drive revenue. Jeff's expertise spans various areas including analytics, customer relationship management, and sales strategies, making him a versatile asset in the travel industry. His educational background in Political Science and Organizational Leadership complements his practical experience, equipping him with a unique perspective on team dynamics and guest relations. Outside of work, he is passionate about mentoring emerging leaders in the hospitality sector.
Jeff`s contact details
*************@virginvoyages.com
*************@ritzcarltonyachtcollection.com
Colleagues
Chief Marketing Officer
Senior Vice President Of Global Sales
Head of Technology / Senior Vice President
Member
Vice President, Marine Operations
Vice President, Business and Corporate Development
VP, Brand & Content Marketing
EA to CEO & President/CFO
Chief Electro Technical Officer
Board Observer