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Jeff Howell

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Jeff Howell

Former Vice President of Operations, Homeowner Services/Pivotal Home Solutions

Chicago, Illinois, United States

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Jeff Howell

Summary

Jeff Howell is a seasoned executive with extensive experience in customer experience leadership within the electric and gas utilities sector. He has a proven track record of enhancing operational efficiencies and driving revenue growth through innovative customer acquisition strategies. His unique blend of technical expertise and strong management skills has positioned him as a key player in developing high-performing teams and improving customer satisfaction. Jeff's background spans various roles in customer operations, contract management, and strategic planning, making him a versatile leader in the industry. He is known for his ability to integrate technology with business processes, ensuring seamless operations across multiple channels. With a focus on both regulated and unregulated utilities, he is adept at navigating complex business environments and fostering strong partnerships with clients and stakeholders.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Jeff Howell

Work Experience

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Former Vice President of Operations, Homeowner Services/Pivotal Home Solutions at

American Water Works Company, Inc.

June 2019 - Present

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Vice President, Operations, Homeowner Services at

American Water Works Company, Inc.

January 2019 - June 2019

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Vice President, Pivotal Home Solutions at

American Water Works Company, Inc.

June 2018 - January 2019

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Vice President of Customer Experience and Client Relations, Pivotal Home Solutions at

Southern Company

February 2013 - June 2018

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Managing Director of Customer Operations at

Southstar Energy Corp

January 2009 - February 2013

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Director of Customer Operations at

Southstar Energy Corp

January 2005 - January 2009

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Manager of Service Quality at

Southstar Energy Corp

January 2003 - January 2005

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Manager of Quality Assurance at

Southstar Energy Corp

January 2002 - January 2003

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Manager at

The Trustee for THE JULIUS TRUST

January 2000 - January 2002

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Experienced Consultant at

The Trustee for THE JULIUS TRUST

January 1999 - January 2000

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Lead Busines Analyst at

Orange and Rockland Utilities, Inc.

January 1995 - January 1999

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Jeff Howell

Education

Le Moyne College, Bachelor Of Arts

Our Lady of Lourdes High School

Frequently Asked Questions about Jeff Howell

What is Jeff Howell email address?

Jeff Howell's primary email address is ***********@amwater.com. To view the full verified email and additional contact details, sign up for free with Muraena.

Where Jeff Howell graduated from?

Jeff Howell holds a degree in Business Administration from Le Moyne College.

How can I directly contact Jeff Howell?

To contact Jeff Howell directly, you can use the email address ***********@amwater.com. Complete contact information is available upon registration with Muraena.

Who is Jeff Howell?

Jeff Howell is a seasoned executive with extensive experience in customer experience leadership within the electric and gas utilities sector. He has a proven track record of enhancing operational efficiencies and driving revenue growth through innovative customer acquisition strategies. His unique blend of technical expertise and strong management skills has positioned him as a key player in developing high-performing teams and improving customer satisfaction. Jeff's background spans various roles in customer operations, contract management, and strategic planning, making him a versatile leader in the industry. He is known for his ability to integrate technology with business processes, ensuring seamless operations across multiple channels. With a focus on both regulated and unregulated utilities, he is adept at navigating complex business environments and fostering strong partnerships with clients and stakeholders.

Jeff`s contact details

mail

***********@amwater.com

*******@southernco.com

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