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Jeff Mach

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Jeff Mach

Vice President, Customer Success | Scality

Leesburg, Virginia, United States

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Jeff Mach

Summary

Jeff Mach is an accomplished Vice President of Customer Success with over 20 years of experience in leading software-defined infrastructure and technical services. He has a strong technical background, with expertise in cloud computing, distributed systems, and customer service management. Jeff is known for his strategic vision and ability to translate complex technical concepts into actionable insights, making him a key asset in fostering client relationships and driving business growth. His leadership style emphasizes operational excellence and team development, which has consistently resulted in improved customer satisfaction and increased revenue for his organizations. Throughout his career, he has been recognized for his creative problem-solving abilities and dedication to delivering high-quality service. Jeff has worked with various organizations, from startups to established corporations, showcasing his adaptability in different environments.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Jeff Mach

Work Experience

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Vice President, Customer Success at

Scality

January 2023 - Present

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Senior Director, Customer Success at

Scality

May 2022 - January 2023

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Senior Director, Technical Services at

Scality

May 2020 - May 2022

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Senior Director, Customer Support at

Scality

February 2017 - May 2020

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Manager, On Site Professional Services at

Scality

September 2014 - February 2017

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Senior Technical Account Manager at

Basho Technologies, Inc

August 2013 - September 2014

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Director, Americas Customer Support at

Infovista

October 2006 - August 2013

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Support Solutions Architect at

Infovista

April 2005 - September 2006

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Operations Manager at

Rakuten France

October 2000 - March 2005

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IT Specialist, System Administrator at

Parexel

September 1996 - September 2000

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Software Engineer at

Sinapse

April 1996 - August 1996

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Jeff Mach

Education

IUT d'Orsay, Bachelor

January 1994 - January 1996

Frequently Asked Questions about Jeff Mach

What is Jeff Mach email address?

Jeff Mach's primary email address is *********@scality.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jeff Mach work for?

Jeff Mach is a Vice President, Customer Success at Scality, a company specializing in Prepackaged software.

Where Jeff Mach graduated from?

Jeff Mach holds a degree in Software Engineering from IUT d'Orsay.

How can I directly contact Jeff Mach?

To contact Jeff Mach directly, you can use the email address *********@scality.com. Complete contact information is available upon registration with Muraena.

Who is Jeff Mach?

Jeff Mach is an accomplished Vice President of Customer Success with over 20 years of experience in leading software-defined infrastructure and technical services. He has a strong technical background, with expertise in cloud computing, distributed systems, and customer service management. Jeff is known for his strategic vision and ability to translate complex technical concepts into actionable insights, making him a key asset in fostering client relationships and driving business growth. His leadership style emphasizes operational excellence and team development, which has consistently resulted in improved customer satisfaction and increased revenue for his organizations. Throughout his career, he has been recognized for his creative problem-solving abilities and dedication to delivering high-quality service. Jeff has worked with various organizations, from startups to established corporations, showcasing his adaptability in different environments.

Jeff`s contact details

mail

*********@scality.com

Colleagues

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Patrick Baroux

VP of Customer Success EMEA

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Paul Repice

Vice President of Sales and GM, Americas

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Paul Speciale

Chief Marketing Officer

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Mélusine Mayoud

Chief Financial Officer

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Erik Julin

Business Unit VP

Erwan Girard

Chief Product Officer

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Tomohiko Ando

Sales Vice President Japan

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Marc Villemade

Chief Solutions Architect and Director Sales Engineering NA

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Jerome Lecat

Co-President

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