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Jeff Ostapa

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Jeff Ostapa

President of U.S. Based Call Center | iCall Services, Inc.

West Chicago, Illinois, United States

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Jeff Ostapa

Summary

Jeff Ostapa is a seasoned executive in the communication services industry, currently serving as the President of iCall Services, a U.S.-based BPO specializing in outsourced call center solutions. With over two decades of experience, he has a proven track record in business development, customer service, and operational efficiency. Jeff has successfully led initiatives that leverage process improvement techniques, notably in call center operations and e-commerce. His leadership style emphasizes collaboration and strategic partnerships, enabling organizations to enhance customer satisfaction while maintaining cost efficiency. A Six Sigma Certified professional, he is passionate about driving performance improvements and fostering team success. Jeff's educational background includes a BS in Business Management from Roosevelt University and a Six Sigma Certification from the University of Michigan. His multifaceted expertise positions him as a key player in the evolving landscape of customer care services.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Jeff Ostapa

Work Experience

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President of U.S. Based Call Center at

iCall Services, Inc.

December 2010 - Present

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Director of Business Development, Client & Call Center Services at

Infinity Resources, Inc.

October 2000 - November 2010

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Call Center / Customer Service Director at

Playboy Enterprises, Inc.

January 1995 - October 2000

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Jeff Ostapa

Education

Roosevelt University School of Business, Bs

January 1998 - January 2005

University of Michigan

Frequently Asked Questions about Jeff Ostapa

What is Jeff Ostapa email address?

Jeff Ostapa's primary email address is *******@icallservices.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jeff Ostapa work for?

Jeff Ostapa is a President of U.S. Based Call Center at iCall Services, Inc., a company specializing in Management, Scientific, & Technical Consulting Services.

Where Jeff Ostapa graduated from?

Jeff Ostapa holds a degree in Business Management from Roosevelt University School of Business.

How can I directly contact Jeff Ostapa?

To contact Jeff Ostapa directly, you can use the email address *******@icallservices.com. Complete contact information is available upon registration with Muraena.

Who is Jeff Ostapa?

Jeff Ostapa is a seasoned executive in the communication services industry, currently serving as the President of iCall Services, a U.S.-based BPO specializing in outsourced call center solutions. With over two decades of experience, he has a proven track record in business development, customer service, and operational efficiency. Jeff has successfully led initiatives that leverage process improvement techniques, notably in call center operations and e-commerce. His leadership style emphasizes collaboration and strategic partnerships, enabling organizations to enhance customer satisfaction while maintaining cost efficiency. A Six Sigma Certified professional, he is passionate about driving performance improvements and fostering team success. Jeff's educational background includes a BS in Business Management from Roosevelt University and a Six Sigma Certification from the University of Michigan. His multifaceted expertise positions him as a key player in the evolving landscape of customer care services.

Jeff`s contact details

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*******@icallservices.com

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Jennifer Wiesbrock-Pyszka

VP and Managing Director

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