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Jeff Romano
Jeff Romano
EVP & Chief Customer Experience Officer | Saviynt
San Francisco, California, United States
Jeff Romano
Summary
Jeff Romano is a seasoned Chief Customer Officer with over 25 years of experience in leading global customer success teams for high-growth software companies. He has a proven track record in transforming customer experiences through innovative strategies and metrics-driven approaches. Jeff's career is marked by his commitment to end-user empowerment and customer satisfaction, which has resulted in significant revenue growth and reduced churn rates. He has managed global P&L exceeding $200 million and built teams from 10 to over 400 members. His international experience includes living in Singapore and working with diverse markets across Europe, North Africa, and Asia Pacific. Jeff is passionate about leveraging technology to enhance customer relationships and drive business success.
Jeff Romano
Work Experience
EVP & Chief Customer Experience Officer at
Saviynt
March 2024 - Present
Managing Director at
CX Horizons
August 2023 - Present
Chief Customer Officer at
CyCognito
December 2021 - November 2023
Chief Customer Officer at
Exabeam
December 2019 - December 2021
Sr. Vice President, Global Services, Customer Success, & Support at
8x8
May 2016 - December 2019
Vice President, Global Services & Education at
Infor
December 2012 - April 2016
Sr. Vice President, Global Services at
Navis
January 2008 - December 2012
Vice President Global Services at
MontaVista Software
January 2004 - January 2007
Vice President Services & Support - Americas & Asia Pacific, Portal Software at
Oracle
January 1999 - January 2004
Vice President PeopleSoft Customer Services - West Region at
Oracle
January 1999 - March 1999
Vice President, PeopleSoft Professional Services Solution Center at
Oracle
April 1998 - January 1999
Director, PeopleSoft Professional Services Asia at
Peoplesoft Asia
January 1997 - April 1998
Manager, PeopleSoft Manufacturing & Distribution Professional Services at
Oracle
January 1995 - January 1997
Senior Consultant at
Accenture
January 1991 - January 1995
Jeff Romano
Education
Cornell University, B.S./M.S
January 1986 - January 1991
Frequently Asked Questions about Jeff Romano
What is Jeff Romano email address?
Jeff Romano's primary email address is ***********@cyara.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jeff Romano work for?
Jeff Romano is a EVP & Chief Customer Experience Officer at Saviynt, a company specializing in Prepackaged software.
Where Jeff Romano graduated from?
Jeff Romano holds a degree in Electrical Engineering from Cornell University.
How can I directly contact Jeff Romano?
To contact Jeff Romano directly, you can use the email address ***********@cyara.com. Complete contact information is available upon registration with Muraena.
Is Jeff Romano an immigrant?
Yes, Jeff Romano is an immigrant and currently based in United States
Who is Jeff Romano?
Jeff Romano is a seasoned Chief Customer Officer with over 25 years of experience in leading global customer success teams for high-growth software companies. He has a proven track record in transforming customer experiences through innovative strategies and metrics-driven approaches. Jeff's career is marked by his commitment to end-user empowerment and customer satisfaction, which has resulted in significant revenue growth and reduced churn rates. He has managed global P&L exceeding $200 million and built teams from 10 to over 400 members. His international experience includes living in Singapore and working with diverse markets across Europe, North Africa, and Asia Pacific. Jeff is passionate about leveraging technology to enhance customer relationships and drive business success.
Jeff`s contact details
***********@cyara.com
******@cycognito.com
***********@8x8.com
Colleagues
Senior Vice President Sales, Americas
COO, Saviynt Labs
Vice President of Customer Success and Expert Services
Vice President Sales West
Vice President of Sales
President
Chief Information Security Officer (CISO)
Account Executive
Senior Vice President EMEA
Vice President of Software