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Jeff Smith

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Jeff Smith

Chief Global Delivery Officer | Enlighten Operational Excellence

Kansas City, Missouri, United States

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Jeff Smith

Summary

Jeff Smith is a seasoned executive with extensive experience in business process improvement and operational excellence within the financial services sector. Currently serving as the Chief Global Delivery Officer at Enlighten Operational Excellence, he has a proven track record in enhancing operational efficiency and customer experience across various roles. Jeff's expertise spans consulting, project management, and call center management, underpinned by his certification as a Lean Six Sigma Black Belt. He has successfully led teams in both the United States and Australia, showcasing his adaptability in diverse environments. His passion for change management and employee engagement drives his commitment to fostering a culture of continuous improvement. With a solid educational foundation in business and management, Jeff is well-equipped to tackle complex challenges in today's dynamic business landscape.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Jeff Smith

Work Experience

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Chief Global Delivery Officer at

Enlighten Operational Excellence

April 2022 - Present

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Chief Lead Engagements APAC at

Enlighten Operational Excellence

July 2021 - Present

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Consultant, Program Manager, Executive Manager at

Enlighten Operational Excellence

September 2004 - June 2021

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Director at

Trioce Consulting

October 2010 - June 2021

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Management Systems Leader at

AMP

January 2001 - August 2004

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Retail Customer Service Manager at

AMP

January 1998 - January 2001

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Jeff Smith

Education

Charles Sturt University, Mbus

January 2005 - January 2008

AGMC, Grad.Cert.Mgmt

January 2004 - January 2004

Australian and New Zealand Institute of Insurance and Finance , Diploma

Frequently Asked Questions about Jeff Smith

What is Jeff Smith email address?

Jeff Smith's primary email address is ***********@optusnet.com.au. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jeff Smith work for?

Jeff Smith is a Chief Global Delivery Officer at Enlighten Operational Excellence, a company specializing in Business consulting, nec.

Where Jeff Smith graduated from?

Jeff Smith holds a degree in Business from Charles Sturt University.

How can I directly contact Jeff Smith?

To contact Jeff Smith directly, you can use the email address ***********@optusnet.com.au. Complete contact information is available upon registration with Muraena.

Who is Jeff Smith?

Jeff Smith is a seasoned executive with extensive experience in business process improvement and operational excellence within the financial services sector. Currently serving as the Chief Global Delivery Officer at Enlighten Operational Excellence, he has a proven track record in enhancing operational efficiency and customer experience across various roles. Jeff's expertise spans consulting, project management, and call center management, underpinned by his certification as a Lean Six Sigma Black Belt. He has successfully led teams in both the United States and Australia, showcasing his adaptability in diverse environments. His passion for change management and employee engagement drives his commitment to fostering a culture of continuous improvement. With a solid educational foundation in business and management, Jeff is well-equipped to tackle complex challenges in today's dynamic business landscape.

Jeff`s contact details

mail

***********@optusnet.com.au

**********@enlighten-opex.com

Colleagues

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Sarah Coughlin

Chief Lead Partnering and Enlighten Institute of Management (EIM)

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Brent Churchill

CEO & Co Founder

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Nicholas Olson Cpa

SVP, Global Director of Finance

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Katrina Ward

Chief Lead Engagements

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Claudio Dalla Venezia

Chief Lead Continuous Improvement

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Debra Sulser

Chief Human Resources Officer

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Tony Tregurtha

CEO, President & Co-founder

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Jim Walsh

Retired Relationship Executive

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Zach Barnhill

Chief Technical And Analytics Officer

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