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Jeff Smith
Jeff Smith
Chief Global Delivery Officer | Enlighten Operational Excellence
Kansas City, Missouri, United States
Jeff Smith
Summary
Jeff Smith is a seasoned executive with extensive experience in business process improvement and operational excellence within the financial services sector. Currently serving as the Chief Global Delivery Officer at Enlighten Operational Excellence, he has a proven track record in enhancing operational efficiency and customer experience across various roles. Jeff's expertise spans consulting, project management, and call center management, underpinned by his certification as a Lean Six Sigma Black Belt. He has successfully led teams in both the United States and Australia, showcasing his adaptability in diverse environments. His passion for change management and employee engagement drives his commitment to fostering a culture of continuous improvement. With a solid educational foundation in business and management, Jeff is well-equipped to tackle complex challenges in today's dynamic business landscape.
Jeff Smith
Work Experience
Chief Global Delivery Officer at
Enlighten Operational Excellence
April 2022 - Present
Chief Lead Engagements APAC at
Enlighten Operational Excellence
July 2021 - Present
Consultant, Program Manager, Executive Manager at
Enlighten Operational Excellence
September 2004 - June 2021
Director at
Trioce Consulting
October 2010 - June 2021
Management Systems Leader at
AMP
January 2001 - August 2004
Retail Customer Service Manager at
AMP
January 1998 - January 2001
Jeff Smith
Education
Charles Sturt University, Mbus
January 2005 - January 2008
AGMC, Grad.Cert.Mgmt
January 2004 - January 2004
Australian and New Zealand Institute of Insurance and Finance , Diploma
Frequently Asked Questions about Jeff Smith
What is Jeff Smith email address?
Jeff Smith's primary email address is ***********@optusnet.com.au. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jeff Smith work for?
Jeff Smith is a Chief Global Delivery Officer at Enlighten Operational Excellence, a company specializing in Business consulting, nec.
Where Jeff Smith graduated from?
Jeff Smith holds a degree in Business from Charles Sturt University.
How can I directly contact Jeff Smith?
To contact Jeff Smith directly, you can use the email address ***********@optusnet.com.au. Complete contact information is available upon registration with Muraena.
Who is Jeff Smith?
Jeff Smith is a seasoned executive with extensive experience in business process improvement and operational excellence within the financial services sector. Currently serving as the Chief Global Delivery Officer at Enlighten Operational Excellence, he has a proven track record in enhancing operational efficiency and customer experience across various roles. Jeff's expertise spans consulting, project management, and call center management, underpinned by his certification as a Lean Six Sigma Black Belt. He has successfully led teams in both the United States and Australia, showcasing his adaptability in diverse environments. His passion for change management and employee engagement drives his commitment to fostering a culture of continuous improvement. With a solid educational foundation in business and management, Jeff is well-equipped to tackle complex challenges in today's dynamic business landscape.
Jeff`s contact details
***********@optusnet.com.au
**********@enlighten-opex.com
Colleagues
Chief Lead Partnering and Enlighten Institute of Management (EIM)
CEO & Co Founder
CTO
SVP, Global Director of Finance
Chief Lead Engagements
Chief Lead Continuous Improvement
Chief Human Resources Officer
CEO, President & Co-founder
Retired Relationship Executive
Chief Technical And Analytics Officer