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Jeff Stephenson

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Jeff Stephenson

Associate Vice President, Customer Experience Operations & Platforms | Warner Music Group

Town of Cornwall, New York, United States

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Jeff Stephenson

Summary

Jeff Stephenson is an accomplished Associate Vice President of Customer Experience Operations with over two decades of experience in the customer service and account management fields. He has a proven track record of leading global teams to achieve exceptional customer satisfaction and operational efficiency. Jeff's expertise spans multiple industries, including entertainment and digital marketing, where he has successfully implemented innovative strategies to enhance customer experiences. His strong analytical skills enable him to monitor performance metrics effectively, driving continuous improvement. Beyond his professional achievements, Jeff is passionate about mentoring teams and fostering a collaborative work environment. He has a unique background in managing customer service for high-profile artists and brands, showcasing his ability to operate in high-pressure situations. With a commitment to excellence and a focus on customer-centric solutions, Jeff is a valuable asset to any organization.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Jeff Stephenson

Work Experience

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Associate Vice President, Customer Experience Operations & Platforms at

Warner Music Group

February 2023 - Present

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Senior Director of Customer Service at

Warner Music Group

March 2013 - April 2023

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Ticket Master Assistant at

Levon Helm Studios

January 2007 - April 2018

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Director of Customer Service at

Artist Arena

March 2012 - May 2013

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Director of Customer Service at

FreeLotto by PlasmaNet, Inc.

August 2009 - March 2012

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Customer Support Manager at

Workspeed

October 2008 - August 2009

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Director of Member Services at

Ultrastar Entertainment

September 2001 - September 2008

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Customer Service Manager at

Smartserv Online

January 2001 - January 2001

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Director of Customer Loyalty at

Imix Com

January 1997 - January 2000

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Operations/Fulfillment Manager at

Nice Skate Shoes

January 1996 - January 1998

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Jeff Stephenson

Education

Dominican University New York

January 1993 - January 1995

Rockland Community College, Associates Degree

January 1991 - January 1993

Frequently Asked Questions about Jeff Stephenson

What is Jeff Stephenson email address?

Jeff Stephenson's primary email address is ****@wmg.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jeff Stephenson work for?

Jeff Stephenson is a Associate Vice President, Customer Experience Operations & Platforms at Warner Music Group, a company specializing in Commercial printing, gravure.

Where Jeff Stephenson graduated from?

Jeff Stephenson holds a degree in from Dominican University New York.

How can I directly contact Jeff Stephenson?

To contact Jeff Stephenson directly, you can use the email address ****@wmg.com. Complete contact information is available upon registration with Muraena.

Who is Jeff Stephenson?

Jeff Stephenson is an accomplished Associate Vice President of Customer Experience Operations with over two decades of experience in the customer service and account management fields. He has a proven track record of leading global teams to achieve exceptional customer satisfaction and operational efficiency. Jeff's expertise spans multiple industries, including entertainment and digital marketing, where he has successfully implemented innovative strategies to enhance customer experiences. His strong analytical skills enable him to monitor performance metrics effectively, driving continuous improvement. Beyond his professional achievements, Jeff is passionate about mentoring teams and fostering a collaborative work environment. He has a unique background in managing customer service for high-profile artists and brands, showcasing his ability to operate in high-pressure situations. With a commitment to excellence and a focus on customer-centric solutions, Jeff is a valuable asset to any organization.

Jeff`s contact details

mail

****@wmg.com

*****@rocketmail.com

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