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Jeff Stephenson
Jeff Stephenson
Associate Vice President, Customer Experience Operations & Platforms | Warner Music Group
Town of Cornwall, New York, United States
Jeff Stephenson
Summary
Jeff Stephenson is an accomplished Associate Vice President of Customer Experience Operations with over two decades of experience in the customer service and account management fields. He has a proven track record of leading global teams to achieve exceptional customer satisfaction and operational efficiency. Jeff's expertise spans multiple industries, including entertainment and digital marketing, where he has successfully implemented innovative strategies to enhance customer experiences. His strong analytical skills enable him to monitor performance metrics effectively, driving continuous improvement. Beyond his professional achievements, Jeff is passionate about mentoring teams and fostering a collaborative work environment. He has a unique background in managing customer service for high-profile artists and brands, showcasing his ability to operate in high-pressure situations. With a commitment to excellence and a focus on customer-centric solutions, Jeff is a valuable asset to any organization.
Jeff Stephenson
Work Experience
Associate Vice President, Customer Experience Operations & Platforms at
Warner Music Group
February 2023 - Present
Senior Director of Customer Service at
Warner Music Group
March 2013 - April 2023
Ticket Master Assistant at
Levon Helm Studios
January 2007 - April 2018
Director of Customer Service at
Artist Arena
March 2012 - May 2013
Director of Customer Service at
FreeLotto by PlasmaNet, Inc.
August 2009 - March 2012
Customer Support Manager at
Workspeed
October 2008 - August 2009
Director of Member Services at
Ultrastar Entertainment
September 2001 - September 2008
Customer Service Manager at
Smartserv Online
January 2001 - January 2001
Director of Customer Loyalty at
Imix Com
January 1997 - January 2000
Operations/Fulfillment Manager at
Nice Skate Shoes
January 1996 - January 1998
Jeff Stephenson
Education
Dominican University New York
January 1993 - January 1995
Rockland Community College, Associates Degree
January 1991 - January 1993
Frequently Asked Questions about Jeff Stephenson
What is Jeff Stephenson email address?
Jeff Stephenson's primary email address is ****@wmg.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jeff Stephenson work for?
Jeff Stephenson is a Associate Vice President, Customer Experience Operations & Platforms at Warner Music Group, a company specializing in Commercial printing, gravure.
Where Jeff Stephenson graduated from?
Jeff Stephenson holds a degree in from Dominican University New York.
How can I directly contact Jeff Stephenson?
To contact Jeff Stephenson directly, you can use the email address ****@wmg.com. Complete contact information is available upon registration with Muraena.
Who is Jeff Stephenson?
Jeff Stephenson is an accomplished Associate Vice President of Customer Experience Operations with over two decades of experience in the customer service and account management fields. He has a proven track record of leading global teams to achieve exceptional customer satisfaction and operational efficiency. Jeff's expertise spans multiple industries, including entertainment and digital marketing, where he has successfully implemented innovative strategies to enhance customer experiences. His strong analytical skills enable him to monitor performance metrics effectively, driving continuous improvement. Beyond his professional achievements, Jeff is passionate about mentoring teams and fostering a collaborative work environment. He has a unique background in managing customer service for high-profile artists and brands, showcasing his ability to operate in high-pressure situations. With a commitment to excellence and a focus on customer-centric solutions, Jeff is a valuable asset to any organization.
Jeff`s contact details
****@wmg.com
*****@rocketmail.com
Colleagues
Vice President
Executive Vice President Eastern Europe, Middle East and Africa
Chief of Staff to the CEO
VP Finance Transformation
Senior Vice President Global Tax
VP, Digital Marketing
Senior Vice President, Communications and Marketing
CEO
Vice President Human Resources
VP Global Process Lead