Directory
>
Jeff Walker
Jeff Walker
Vice President I - Engagement Center & Intelligence | American Express Company
Scottsdale, Arizona, United States
Jeff Walker
Summary
Jeff Walker is a seasoned Vice President at American Express, specializing in customer engagement and technology transformation. With over 25 years of experience, he has transitioned from tech support to leading a global team of over 1000 professionals. His work focuses on enhancing customer experience through innovative engagement tools and AI-driven solutions. Jeff has been recognized with multiple awards for innovation and holds several patents in AI and contact center management. He is passionate about fostering a culture of collaboration and trust within his teams. His strategic approach combines a strong foundation in technology with a keen understanding of customer needs. Jeff is committed to continuous improvement and empowering his colleagues to excel in their roles. He believes in giving back and supporting others in their professional journeys, which he views as essential for success.
Jeff Walker
Work Experience
Vice President I - Engagement Center & Intelligence at
American Express Company
September 2016 - Present
Vice President IV, Integration Architecture & Services at
American Express Company
January 2012 - January 2016
Director Middleware Utilities, Enterprise Service Delivery at
American Express Company
January 2006 - January 2012
Director at
Arrange Technology LLC
December 2002 - July 2005
Director at
VALETTE GAETAN DAVID
December 2001 - December 2002
Program Manager at
SalesLogix, N.A., LLC
September 1997 - April 2001
Jeff Walker
Education
Northern Arizona University, Bachelor Of Science (B.S.)
University of Phoenix, Master Of Business Administration (Mba)
Frequently Asked Questions about Jeff Walker
What is Jeff Walker email address?
Jeff Walker's primary email address is **************@americanexpress.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jeff Walker work for?
Jeff Walker is a Vice President I - Engagement Center & Intelligence at American Express Company, a company specializing in Management, Scientific, & Technical Consulting Services.
Where Jeff Walker graduated from?
Jeff Walker holds a degree in Small Business Administration/Management from Northern Arizona University.
How can I directly contact Jeff Walker?
To contact Jeff Walker directly, you can use the email address **************@americanexpress.com. Complete contact information is available upon registration with Muraena.
Who is Jeff Walker?
Jeff Walker is a seasoned Vice President at American Express, specializing in customer engagement and technology transformation. With over 25 years of experience, he has transitioned from tech support to leading a global team of over 1000 professionals. His work focuses on enhancing customer experience through innovative engagement tools and AI-driven solutions. Jeff has been recognized with multiple awards for innovation and holds several patents in AI and contact center management. He is passionate about fostering a culture of collaboration and trust within his teams. His strategic approach combines a strong foundation in technology with a keen understanding of customer needs. Jeff is committed to continuous improvement and empowering his colleagues to excel in their roles. He believes in giving back and supporting others in their professional journeys, which he views as essential for success.
Jeff`s contact details
**************@americanexpress.com
***********@aexp.com
Colleagues
Vice President & Senior Counsel
Vice President - Enterprise Payments - Product
Chief Of Staff
Vice President & General Manager, Central Product & Marketing Global Network Services
Vice President, Global Brand Planning
Vacation Rental Program Management, American Express Travel
Vice President, Global Premium and Partner Servicing, American Express, Phoenix, AZ
Vice President - Chief Credit Officer - Asia
Vice President of Risk Management
Vice President Premium Products & Cobrand Partnerships