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Jeffrey Foss
Jeffrey Foss
Senior Vice President, Transformation & Business Integration Director | Citizens
Charlotte, North Carolina, United States
Jeffrey Foss
Summary
Jeffrey Foss is a seasoned executive specializing in customer support operations and business transformation within the financial services sector. With a strong foundation in project management and change management, he has successfully led initiatives that enhance customer experience and operational efficiency. His experience spans several prominent organizations, including Citizens Bank and Metlife, where he has held strategic leadership roles. Jeffrey is known for his ability to translate complex business insights into actionable strategies, fostering cross-functional collaboration to drive cultural and process improvements. His educational background includes an MBA from the University of Massachusetts, which complements his technical expertise in computer information systems. Beyond his professional pursuits, he is passionate about continuous improvement and the implementation of innovative solutions in customer service.
Jeffrey Foss
Work Experience
Senior Vice President, Transformation & Business Integration Director at
Citizens
November 2021 - Present
Director, Call Center Desktop Applications at
Charter Communications
April 2019 - November 2021
Director, Customer Solutions Transformation Delivery at
MetLife
August 2018 - April 2019
Manager, Customer Solutions Transformation Delivery at
MetLife
July 2016 - August 2018
Sr. Business Procedure Consultant at
MetLife
March 2014 - July 2016
Operations Project Consultant at
Merrill Lynch
October 2006 - March 2014
Jeffrey Foss
Education
University of Massachusetts Amherst, Master Of Business Administration (Mba)
January 2006 - January 2010
Rhode Island College, Bachelor Of Science - Bs
January 2002 - January 2006
Frequently Asked Questions about Jeffrey Foss
What is Jeffrey Foss email address?
Jeffrey Foss's primary email address is ********@citizensbank.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jeffrey Foss work for?
Jeffrey Foss is a Senior Vice President, Transformation & Business Integration Director at Citizens, a company specializing in Depository Credit Intermediation.
Where Jeffrey Foss graduated from?
Jeffrey Foss holds a degree in Business Administration And Management, General from University of Massachusetts Amherst.
How can I directly contact Jeffrey Foss?
To contact Jeffrey Foss directly, you can use the email address ********@citizensbank.com. Complete contact information is available upon registration with Muraena.
Who is Jeffrey Foss?
Jeffrey Foss is a seasoned executive specializing in customer support operations and business transformation within the financial services sector. With a strong foundation in project management and change management, he has successfully led initiatives that enhance customer experience and operational efficiency. His experience spans several prominent organizations, including Citizens Bank and Metlife, where he has held strategic leadership roles. Jeffrey is known for his ability to translate complex business insights into actionable strategies, fostering cross-functional collaboration to drive cultural and process improvements. His educational background includes an MBA from the University of Massachusetts, which complements his technical expertise in computer information systems. Beyond his professional pursuits, he is passionate about continuous improvement and the implementation of innovative solutions in customer service.
Jeffrey`s contact details
********@citizensbank.com
*****@metlife.com
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