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Jennifer Fray
Jennifer Fray
Vice President of Customer Success | Stampli
San Carlos, California, United States
Jennifer Fray
Summary
Jennifer Fray is a seasoned Vice President of Customer Success with a robust background in account management and business development, primarily within the software and services industries. With over two decades of experience, she has held senior leadership roles at prominent companies like Salesforce and Oracle, where she spearheaded customer satisfaction initiatives and led teams to achieve significant improvements in customer loyalty and retention. Jennifer is passionate about authentic leadership and diversity, equity, and inclusion, drawing inspiration from Brené Brown's work. Her expertise in strategic partnerships and process improvement has consistently driven results in customer success and operational efficiency. Jennifer's commitment to fostering a positive company culture is evident from her initiatives that promote employee engagement and development. She has been recognized with multiple awards, including Customer Service Manager of the Year, showcasing her dedication to excellence in customer service. Outside of her professional endeavors, Jennifer is an advocate for sustainable business practices and is interested in emerging technologies that can transform customer experiences.
Jennifer Fray
Work Experience
Vice President of Customer Success at
Stampli
March 2023 - Present
SVP of Customer Success at
Shelf
January 2022 - July 2022
VP of Customer Success at
Thrive Global
April 2021 - December 2021
VP, Customer Success (Quip) at
Salesforcecom Inc
January 2019 - April 2021
VP of Customer Success at
Employ, Inc.
September 2016 - January 2019
Senior Director Customer Success at
Employ, Inc.
December 2013 - September 2016
Director of Business Planning Ops-Strategy & Transformation Team at
Oracle
June 2012 - November 2013
Senior Director of Programs (Value Added Services) (Acquired by Oracle) at
Oracle
April 2011 - July 2012
VP of Client Services at
Cytiva Software Inc
December 1998 - April 2011
Technical Recruiter at
Williams Family Enterprises LLC
September 1997 - October 1998
Jennifer Fray
Education
Northern Illinois University - College of Business, Bachelor Of Science
January 1992 - January 1997
Frequently Asked Questions about Jennifer Fray
What is Jennifer Fray email address?
Jennifer Fray's primary email address is *************@stampli.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jennifer Fray work for?
Jennifer Fray is a Vice President of Customer Success at Stampli, a company specializing in Prepackaged software.
Where Jennifer Fray graduated from?
Jennifer Fray holds a degree in Marketing from Northern Illinois University - College of Business.
How can I directly contact Jennifer Fray?
To contact Jennifer Fray directly, you can use the email address *************@stampli.com. Complete contact information is available upon registration with Muraena.
Who is Jennifer Fray?
Jennifer Fray is a seasoned Vice President of Customer Success with a robust background in account management and business development, primarily within the software and services industries. With over two decades of experience, she has held senior leadership roles at prominent companies like Salesforce and Oracle, where she spearheaded customer satisfaction initiatives and led teams to achieve significant improvements in customer loyalty and retention. Jennifer is passionate about authentic leadership and diversity, equity, and inclusion, drawing inspiration from Brené Brown's work. Her expertise in strategic partnerships and process improvement has consistently driven results in customer success and operational efficiency. Jennifer's commitment to fostering a positive company culture is evident from her initiatives that promote employee engagement and development. She has been recognized with multiple awards, including Customer Service Manager of the Year, showcasing her dedication to excellence in customer service. Outside of her professional endeavors, Jennifer is an advocate for sustainable business practices and is interested in emerging technologies that can transform customer experiences.
Jennifer`s contact details
*************@stampli.com
********@jobvite.com
*****@netscape.net
*************@mchsi.com
*****@salesforce.com
Colleagues
VP, Revenue Operations
Vice President Marketing
CEO
VP Finance
Co Founder