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Jennifer Fray

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Jennifer Fray

Vice President of Customer Success | Stampli

San Carlos, California, United States

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Jennifer Fray

Summary

Jennifer Fray is a seasoned Vice President of Customer Success with a robust background in account management and business development, primarily within the software and services industries. With over two decades of experience, she has held senior leadership roles at prominent companies like Salesforce and Oracle, where she spearheaded customer satisfaction initiatives and led teams to achieve significant improvements in customer loyalty and retention. Jennifer is passionate about authentic leadership and diversity, equity, and inclusion, drawing inspiration from Brené Brown's work. Her expertise in strategic partnerships and process improvement has consistently driven results in customer success and operational efficiency. Jennifer's commitment to fostering a positive company culture is evident from her initiatives that promote employee engagement and development. She has been recognized with multiple awards, including Customer Service Manager of the Year, showcasing her dedication to excellence in customer service. Outside of her professional endeavors, Jennifer is an advocate for sustainable business practices and is interested in emerging technologies that can transform customer experiences.

General

Specialist

Technical Background

Leadership Experience

Frequent Moves

Professional interests

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Startup Experience

Jennifer Fray

Work Experience

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Vice President of Customer Success at

Stampli

March 2023 - Present

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SVP of Customer Success at

Shelf

January 2022 - July 2022

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VP of Customer Success at

Thrive Global

April 2021 - December 2021

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VP, Customer Success (Quip) at

Salesforcecom Inc

January 2019 - April 2021

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VP of Customer Success at

Employ, Inc.

September 2016 - January 2019

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Senior Director Customer Success at

Employ, Inc.

December 2013 - September 2016

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Director of Business Planning Ops-Strategy & Transformation Team at

Oracle

June 2012 - November 2013

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Senior Director of Programs (Value Added Services) (Acquired by Oracle) at

Oracle

April 2011 - July 2012

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VP of Client Services at

Cytiva Software Inc

December 1998 - April 2011

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Technical Recruiter at

Williams Family Enterprises LLC

September 1997 - October 1998

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Jennifer Fray

Education

Northern Illinois University - College of Business, Bachelor Of Science

January 1992 - January 1997

Frequently Asked Questions about Jennifer Fray

What is Jennifer Fray email address?

Jennifer Fray's primary email address is *************@stampli.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jennifer Fray work for?

Jennifer Fray is a Vice President of Customer Success at Stampli, a company specializing in Prepackaged software.

Where Jennifer Fray graduated from?

Jennifer Fray holds a degree in Marketing from Northern Illinois University - College of Business.

How can I directly contact Jennifer Fray?

To contact Jennifer Fray directly, you can use the email address *************@stampli.com. Complete contact information is available upon registration with Muraena.

Who is Jennifer Fray?

Jennifer Fray is a seasoned Vice President of Customer Success with a robust background in account management and business development, primarily within the software and services industries. With over two decades of experience, she has held senior leadership roles at prominent companies like Salesforce and Oracle, where she spearheaded customer satisfaction initiatives and led teams to achieve significant improvements in customer loyalty and retention. Jennifer is passionate about authentic leadership and diversity, equity, and inclusion, drawing inspiration from Brené Brown's work. Her expertise in strategic partnerships and process improvement has consistently driven results in customer success and operational efficiency. Jennifer's commitment to fostering a positive company culture is evident from her initiatives that promote employee engagement and development. She has been recognized with multiple awards, including Customer Service Manager of the Year, showcasing her dedication to excellence in customer service. Outside of her professional endeavors, Jennifer is an advocate for sustainable business practices and is interested in emerging technologies that can transform customer experiences.

Jennifer`s contact details

mail

*************@stampli.com

********@jobvite.com

*****@netscape.net

*************@mchsi.com

*****@salesforce.com

Colleagues

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Mike Parry

VP, Revenue Operations

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Dave Prager

Vice President Marketing

Ifat Lewit

VP Finance

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Ofer Feldman

Co Founder

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