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Jennifer Roderick

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Jennifer Roderick

Vice President of Customer Success

United States

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Jennifer Roderick

Summary

Jennifer Roderick is a seasoned executive specializing in Customer Success within the SaaS and software industries. With a proven track record in driving operational growth and profitability, she excels in building strong client relationships and enhancing customer satisfaction. Jennifer's experience spans various leadership roles, where she has successfully managed multi-regional teams and implemented customer journey programs to ensure client ROI. Her expertise includes strategic planning, solutions consulting, and process reengineering, making her a valuable asset in any organization. A passionate advocate for women in Customer Success, she also serves as a mentor in the field. Her ability to communicate effectively and assess client needs has consistently led to successful outcomes and long-term partnerships. Jennifer's commitment to a customer-first mindset is evident in her approach to business interactions and decision-making, ensuring that clients receive exceptional value from their engagements.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Startup Experience

Jennifer Roderick

Work Experience

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Vice President of Customer Success at

Recurly, Inc.

November 2023 - Present

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SVP, Customer Success at

Profitero Inc.

January 2023 - November 2023

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VP, Customer Success at

Seismic

May 2018 - January 2023

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Vice President of Customer Success at

Seismic

May 2018 - January 2023

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Sr. Customer Success Manager at

SAVO Group (now part of Seismic)

July 2011 - May 2018

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Enterprise Program Director at

Soundbite Communications

November 2009 - July 2011

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Director of Merchant Services at

Litle

January 2003 - July 2008

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Account and Project Manager at

OrderTrust

January 1997 - January 2001

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Account Manager at

Litlenet Ordertrust

January 1997 - January 2001

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Residence Director at

Keene State College

January 1989 - January 1994

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Jennifer Roderick

Education

Keene State College, Masters

January 1990 - January 1992

Bridgewater State University, Bachelors

January 1985 - January 1989

Frequently Asked Questions about Jennifer Roderick

What is Jennifer Roderick email address?

Jennifer Roderick's primary email address is *********@seismic.com. To view the full verified email and additional contact details, sign up for free with Muraena.

Where Jennifer Roderick graduated from?

Jennifer Roderick holds a degree in Human Services And Psychology from Keene State College.

How can I directly contact Jennifer Roderick?

To contact Jennifer Roderick directly, you can use the email address *********@seismic.com. Complete contact information is available upon registration with Muraena.

Who is Jennifer Roderick?

Jennifer Roderick is a seasoned executive specializing in Customer Success within the SaaS and software industries. With a proven track record in driving operational growth and profitability, she excels in building strong client relationships and enhancing customer satisfaction. Jennifer's experience spans various leadership roles, where she has successfully managed multi-regional teams and implemented customer journey programs to ensure client ROI. Her expertise includes strategic planning, solutions consulting, and process reengineering, making her a valuable asset in any organization. A passionate advocate for women in Customer Success, she also serves as a mentor in the field. Her ability to communicate effectively and assess client needs has consistently led to successful outcomes and long-term partnerships. Jennifer's commitment to a customer-first mindset is evident in her approach to business interactions and decision-making, ensuring that clients receive exceptional value from their engagements.

Jennifer`s contact details

mail

*********@seismic.com

*********@recurly.com

*****************@profitero.com

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