Directory

>

Jennifer Shipley

avatar

Jennifer Shipley

Vice President Customer Care | Cox Communications

United States

View contact details (it's free)

Jennifer Shipley

Summary

Jennifer Shipley is a seasoned operations leader with over three decades of experience in the telecommunications industry. Currently serving as Vice President at Cox Communications, she has a proven track record of enhancing customer care through strategic leadership and team development. Jennifer is known for fostering a positive work culture that prioritizes employee satisfaction and customer service excellence. Her extensive background includes significant roles at Comcast, where she led large teams and managed high-stakes operations for millions of customers. With expertise in process improvement, strategic partnerships, and workforce management, she is adept at driving organizational success. Jennifer's commitment to coaching and mentoring reflects her belief in empowering others to achieve their best. Her leadership style emphasizes collaboration across all levels, making her a respected figure in her field. Outside of her professional achievements, she is passionate about developing future leaders in the industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Jennifer Shipley

Work Experience

company logo

Vice President Customer Care at

Cox Communications

May 2017 - Present

company logo

Director Customer Care at

Cox Communications

January 2016 - May 2017

company logo

Sr Director of Operations - Loyalty Center of Excellence at

Comcast

October 2010 - October 2015

company logo

Director of Operations at

Comcast

October 2008 - October 2010

company logo

Manager, Video Repair at

Comcast

September 2000 - September 2008

company logo

CAE - Lead CAE - Supervisor at

Comcast

March 1991 - September 2000

Logos provided by Logo.dev

Jennifer Shipley

Education

Marysville Pilchuck High School

January 1986 - January 1988

Frequently Asked Questions about Jennifer Shipley

What is Jennifer Shipley email address?

Jennifer Shipley's primary email address is ****************@cable.comcast.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jennifer Shipley work for?

Jennifer Shipley is a Vice President Customer Care at Cox Communications, a company specializing in Radiotelephone communication.

Where Jennifer Shipley graduated from?

Jennifer Shipley holds a degree in from Marysville Pilchuck High School.

How can I directly contact Jennifer Shipley?

To contact Jennifer Shipley directly, you can use the email address ****************@cable.comcast.com. Complete contact information is available upon registration with Muraena.

Who is Jennifer Shipley?

Jennifer Shipley is a seasoned operations leader with over three decades of experience in the telecommunications industry. Currently serving as Vice President at Cox Communications, she has a proven track record of enhancing customer care through strategic leadership and team development. Jennifer is known for fostering a positive work culture that prioritizes employee satisfaction and customer service excellence. Her extensive background includes significant roles at Comcast, where she led large teams and managed high-stakes operations for millions of customers. With expertise in process improvement, strategic partnerships, and workforce management, she is adept at driving organizational success. Jennifer's commitment to coaching and mentoring reflects her belief in empowering others to achieve their best. Her leadership style emphasizes collaboration across all levels, making her a respected figure in her field. Outside of her professional achievements, she is passionate about developing future leaders in the industry.

Jennifer`s contact details

mail

****************@cable.comcast.com

****************@cox.com

****************@coxmedia.com

Colleagues

Nick Sourant

Director, Operational Excellence

avatar
Ryan Meisenheimer Pmp

Assistant Vice President of Strategic Programs

avatar
Scott Wise

VP Sales Operations

avatar
Sean Higgins

Executive Director, Operations & Process Management At Cox Communications

Sheila Nichols

Vice President Public Affairs

avatar
Steve Rizley

Senior Vice President and General Manager

avatar
Suzanne Schlundt

Vice President, Marketing - West Region & Cox Communities

avatar
Paula Loving

Executive Director Of Operations

avatar
Theresa Cabral

Regional Vice President, Regulatory Affairs, Interconnection

avatar
Philip Preiser

Executive Director - Engineering Infrastructure and Services, Program Management Office

View Contact details (it's free)
Request Profile Removal