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Jennifer Shipley
Jennifer Shipley
Vice President Customer Care | Cox Communications
United States
Jennifer Shipley
Summary
Jennifer Shipley is a seasoned operations leader with over three decades of experience in the telecommunications industry. Currently serving as Vice President at Cox Communications, she has a proven track record of enhancing customer care through strategic leadership and team development. Jennifer is known for fostering a positive work culture that prioritizes employee satisfaction and customer service excellence. Her extensive background includes significant roles at Comcast, where she led large teams and managed high-stakes operations for millions of customers. With expertise in process improvement, strategic partnerships, and workforce management, she is adept at driving organizational success. Jennifer's commitment to coaching and mentoring reflects her belief in empowering others to achieve their best. Her leadership style emphasizes collaboration across all levels, making her a respected figure in her field. Outside of her professional achievements, she is passionate about developing future leaders in the industry.
Jennifer Shipley
Work Experience
Vice President Customer Care at
Cox Communications
May 2017 - Present
Director Customer Care at
Cox Communications
January 2016 - May 2017
Sr Director of Operations - Loyalty Center of Excellence at
Comcast
October 2010 - October 2015
Director of Operations at
Comcast
October 2008 - October 2010
Manager, Video Repair at
Comcast
September 2000 - September 2008
CAE - Lead CAE - Supervisor at
Comcast
March 1991 - September 2000
Jennifer Shipley
Education
Marysville Pilchuck High School
January 1986 - January 1988
Frequently Asked Questions about Jennifer Shipley
What is Jennifer Shipley email address?
Jennifer Shipley's primary email address is ****************@cable.comcast.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jennifer Shipley work for?
Jennifer Shipley is a Vice President Customer Care at Cox Communications, a company specializing in Radiotelephone communication.
Where Jennifer Shipley graduated from?
Jennifer Shipley holds a degree in from Marysville Pilchuck High School.
How can I directly contact Jennifer Shipley?
To contact Jennifer Shipley directly, you can use the email address ****************@cable.comcast.com. Complete contact information is available upon registration with Muraena.
Who is Jennifer Shipley?
Jennifer Shipley is a seasoned operations leader with over three decades of experience in the telecommunications industry. Currently serving as Vice President at Cox Communications, she has a proven track record of enhancing customer care through strategic leadership and team development. Jennifer is known for fostering a positive work culture that prioritizes employee satisfaction and customer service excellence. Her extensive background includes significant roles at Comcast, where she led large teams and managed high-stakes operations for millions of customers. With expertise in process improvement, strategic partnerships, and workforce management, she is adept at driving organizational success. Jennifer's commitment to coaching and mentoring reflects her belief in empowering others to achieve their best. Her leadership style emphasizes collaboration across all levels, making her a respected figure in her field. Outside of her professional achievements, she is passionate about developing future leaders in the industry.
Jennifer`s contact details
****************@cable.comcast.com
****************@cox.com
****************@coxmedia.com
Colleagues
Director, Operational Excellence
Assistant Vice President of Strategic Programs
VP Sales Operations
Executive Director, Operations & Process Management At Cox Communications
Vice President Public Affairs
Senior Vice President and General Manager
Vice President, Marketing - West Region & Cox Communities
Executive Director Of Operations
Regional Vice President, Regulatory Affairs, Interconnection
Executive Director - Engineering Infrastructure and Services, Program Management Office