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Jeremy Brooks

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Jeremy Brooks

Vice President Digital Services Success & Support | Gain Grow Retain

Austin, Texas, United States

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Jeremy Brooks

Summary

Jeremy Brooks is a seasoned professional in customer success and digital services, currently serving as the Vice President of Digital Services Customer Success & Support at Equinix. With a robust background in scientific research and development services, he has a wealth of experience in customer relationship management, application security, and cloud infrastructure. His expertise spans across agile methodologies, automation, and information security, making him a valuable asset in the tech industry. Jeremy has held various leadership roles, demonstrating a strong ability to manage cross-functional teams and drive customer satisfaction. He is passionate about leveraging technology to enhance customer experiences and streamline operations. With a history of working with both startups and large corporations, he brings a unique perspective to his leadership style. Jeremy is also actively involved in the customer success community through his membership with Gain Grow Retain, showcasing his commitment to professional development and industry engagement.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Jeremy Brooks

Work Experience

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Vice President Digital Services Success & Support at

Equinix

March 2024 - Present

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Member at

Gain Grow Retain

June 2020 - Present

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Senior Director Customer Success at

Equinix

October 2020 - March 2024

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Senior Director Customer Success at

Equinix

April 2020 - October 2020

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Vice President of Customer Success at

Platform9

October 2019 - April 2020

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Director Customer Success at

Platform9

November 2017 - October 2019

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Sr. Manager Customer Success at

Platform9

November 2016 - November 2017

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Systems Engineer at

Platform9

April 2016 - November 2016

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Senior Team Leader - Virtualization & Internal Cloud at

GENERAL ELECTRIC DO BRASIL

July 2014 - April 2016

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Security Design Analyst at

GE HealthCare

June 2013 - July 2014

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Global Application Security Leader at

GE HealthCare

September 2010 - December 2013

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Information Management Leadership Program (IMLP) at

GE HealthCare

June 2008 - October 2010

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Computer Assistant II at

Michigan State University

September 2007 - May 2008

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IS Intern at

Perrigo Laboratories India Private Limited (Hyderabad)

January 2006 - January 2007

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Jeremy Brooks

Education

Michigan State University, Ba

January 2003 - January 2008

Frequently Asked Questions about Jeremy Brooks

What is Jeremy Brooks email address?

Jeremy Brooks's primary email address is *******@gaingrowretain.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jeremy Brooks work for?

Jeremy Brooks is a Vice President Digital Services Success & Support at Gain Grow Retain.

Where Jeremy Brooks graduated from?

Jeremy Brooks holds a degree in Telecomunication: Information Telecommunication Mangement, It Specialization from Michigan State University.

How can I directly contact Jeremy Brooks?

To contact Jeremy Brooks directly, you can use the email address *******@gaingrowretain.com. Complete contact information is available upon registration with Muraena.

Who is Jeremy Brooks?

Jeremy Brooks is a seasoned professional in customer success and digital services, currently serving as the Vice President of Digital Services Customer Success & Support at Equinix. With a robust background in scientific research and development services, he has a wealth of experience in customer relationship management, application security, and cloud infrastructure. His expertise spans across agile methodologies, automation, and information security, making him a valuable asset in the tech industry. Jeremy has held various leadership roles, demonstrating a strong ability to manage cross-functional teams and drive customer satisfaction. He is passionate about leveraging technology to enhance customer experiences and streamline operations. With a history of working with both startups and large corporations, he brings a unique perspective to his leadership style. Jeremy is also actively involved in the customer success community through his membership with Gain Grow Retain, showcasing his commitment to professional development and industry engagement.

Jeremy`s contact details

mail

*******@gaingrowretain.com

******@platform9.com

*******@equinix.com

************@msu.edu

Colleagues

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Tamara Burrell

SVP, Customer Success and Operations- Payer

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Devon Lee

VP, Client Success

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Alex Thebert

Senior Enterprise Customer Success Manager

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