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Jess Nittolo

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Jess Nittolo

Chief of Staff, Customer Experience and Success | Dropbox

Austin, Texas, United States

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Jess Nittolo

Summary

Jess Nittolo is a seasoned executive with a strong foundation in business strategy and customer success, currently serving as Chief of Staff for Global Solutions & Customer Success at Dropbox. With extensive experience in the accounting and technology sectors, Jess has a proven track record of driving customer engagement and improving operational efficiency. Notably, Jess led initiatives that significantly boosted trial conversions and revenue for Dropbox's sub10K customers. A strong advocate for diversity and inclusion, Jess integrates these values into leadership practices. With a Bachelor's degree in Management Information Systems from The University of Texas at Austin, Jess combines technical expertise with strategic oversight. Passionate about cybersecurity and data analytics, Jess is committed to leveraging technology to enhance business outcomes. Outside of work, Jess enjoys public speaking and mentoring emerging leaders in the tech space.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Jess Nittolo

Work Experience

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Chief of Staff, Customer Experience and Success at

Dropbox

May 2024 - Present

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Chief of Staff, Global Solutions & Customer Success at

Dropbox

May 2023 - April 2024

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Senior Strategic Program Manager at

Dropbox

January 2021 - May 2023

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Implementation Architect at

Dropbox

August 2018 - January 2021

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Senior Technology Consultant at

PwC

January 2018 - July 2018

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Senior IT Security Consultant at

PwC

June 2017 - July 2017

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IT Security Associate at

PwC

July 2016 - June 2017

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IT Security Associate at

PwC

August 2014 - July 2016

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Undergraduate Career Committee Publicity Manager at

Mccombs School Of Business

November 2012 - May 2014

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MIS 365: Business Data Communications Teaching Assistant at

Mccombs School Of Business

January 2013 - December 2013

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IT Security Advisory Intern at

PwC

June 2013 - August 2013

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Jess Nittolo

Education

The University of Texas at Austin, Bachelor's Degree

January 2010 - January 2014

Frequently Asked Questions about Jess Nittolo

What is Jess Nittolo email address?

Jess Nittolo's primary email address is ********@dropbox.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jess Nittolo work for?

Jess Nittolo is a Chief of Staff, Customer Experience and Success at Dropbox, a company specializing in Prepackaged software.

Where Jess Nittolo graduated from?

Jess Nittolo holds a degree in Management Information Systems And Services from The University of Texas at Austin.

How can I directly contact Jess Nittolo?

To contact Jess Nittolo directly, you can use the email address ********@dropbox.com. Complete contact information is available upon registration with Muraena.

Who is Jess Nittolo?

Jess Nittolo is a seasoned executive with a strong foundation in business strategy and customer success, currently serving as Chief of Staff for Global Solutions & Customer Success at Dropbox. With extensive experience in the accounting and technology sectors, Jess has a proven track record of driving customer engagement and improving operational efficiency. Notably, Jess led initiatives that significantly boosted trial conversions and revenue for Dropbox's sub10K customers. A strong advocate for diversity and inclusion, Jess integrates these values into leadership practices. With a Bachelor's degree in Management Information Systems from The University of Texas at Austin, Jess combines technical expertise with strategic oversight. Passionate about cybersecurity and data analytics, Jess is committed to leveraging technology to enhance business outcomes. Outside of work, Jess enjoys public speaking and mentoring emerging leaders in the tech space.

Jess`s contact details

mail

********@dropbox.com

Colleagues

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Ashwini Chaube

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Bart Volkmer

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Greg Conklin

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Stephen Voorhees

Vice President of Platform

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Rich Cayetano

Vice President, People Operations, Rewards, and Technology

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Susan Choy

Chief of Staff, Head of Strategy & Operations, Business Development

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