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Jessica Hale

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Jessica Hale

Group VP of Customer Success | FreightWaves

Chattanooga, Tennessee, United States

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Jessica Hale

Summary

Jessica Hale is a seasoned professional with extensive experience in customer success and leadership within the data processing industry. Currently serving as the Group VP of Customer Success at FreightWaves, she has a proven track record of enhancing customer experiences and driving satisfaction. Jessica's career spans over a decade, starting from her early days as a hostess to her current executive role, showcasing her dedication to personal and professional growth. She holds a Bachelor of Business Administration with a specialization in Marketing from The University of Tennessee at Chattanooga. Jessica is known for her strong skills in customer service, marketing communications, and social media management. Her journey through various roles and companies, particularly in the trucking industry, has equipped her with a diverse skill set and adaptability to different business environments. She is passionate about leveraging technology to improve customer engagement and success.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Jessica Hale

Work Experience

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Group VP of Customer Success at

FreightWaves

August 2023 - Present

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Senior Director of Customer Success at

FreightWaves

April 2022 - August 2023

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Director of Customer Success at

FreightWaves

January 2020 - March 2022

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SONAR Customer Success Manager at

FreightWaves

March 2019 - January 2020

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Account Manager at

U.S. Xpress Enterprises, Inc.

August 2016 - February 2019

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Account Analyst at

U.S. Xpress Enterprises, Inc.

September 2015 - August 2016

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Account Support at

U.S. Xpress Enterprises, Inc.

March 2015 - August 2015

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Capacity Buyer I at

U.S. Xpress Enterprises, Inc.

June 2014 - March 2015

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Business Development Associate at

Capital Toyota

June 2013 - June 2014

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Quality Customer Representative at

Remington Industries, Inc.

April 2012 - May 2013

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Associate at

Academy Sport and Outdoors

June 2010 - April 2012

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Hostess at

Beef O'Brady's Family Sports Pub

December 2008 - August 2009

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Jessica Hale

Education

University of Tennessee at Chattanooga, Bachelor Of Business Administration (B.B.A.)

January 2009 - January 2013

Austin Peay State University

January 2009 - January 2010

Frequently Asked Questions about Jessica Hale

What is Jessica Hale email address?

Jessica Hale's primary email address is *****@freightwaves.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jessica Hale work for?

Jessica Hale is a Group VP of Customer Success at FreightWaves, a company specializing in Data processing & preparation.

Where Jessica Hale graduated from?

Jessica Hale holds a degree in Marketing from University of Tennessee at Chattanooga.

How can I directly contact Jessica Hale?

To contact Jessica Hale directly, you can use the email address *****@freightwaves.com. Complete contact information is available upon registration with Muraena.

Who is Jessica Hale?

Jessica Hale is a seasoned professional with extensive experience in customer success and leadership within the data processing industry. Currently serving as the Group VP of Customer Success at FreightWaves, she has a proven track record of enhancing customer experiences and driving satisfaction. Jessica's career spans over a decade, starting from her early days as a hostess to her current executive role, showcasing her dedication to personal and professional growth. She holds a Bachelor of Business Administration with a specialization in Marketing from The University of Tennessee at Chattanooga. Jessica is known for her strong skills in customer service, marketing communications, and social media management. Her journey through various roles and companies, particularly in the trucking industry, has equipped her with a diverse skill set and adaptability to different business environments. She is passionate about leveraging technology to improve customer engagement and success.

Jessica`s contact details

mail

*****@freightwaves.com

Colleagues

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Rhiannon James

Board Member

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Kirk Purcell

VP Customer Success

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Dean Croke

Chief Insight Officer

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Daniel Pickett

Chief Data & Technology Officer

Emily Szink

Executive Vice President of Content

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Kevin Martin

Chief Legal and Compliance Officer

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Brandon Ross

Vice President of Strategic Finance

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Craig Fuller

Member of the Board of Advisors

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John Gallagher

Chief Washington Correspondent

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