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Jill Herriott
Jill Herriott
Senior Vice President, Insights, Experience and Marketing
Upper Providence Township, Pennsylvania, United States
Jill Herriott
Summary
Jill Herriott is a seasoned Customer Experience and Marketing Executive with a robust background in transforming customer interactions across diverse sectors, including financial services and healthcare. With extensive global experience, she has held influential roles in top-tier organizations like TransUnion and Cigna, where she spearheaded initiatives that significantly enhanced customer satisfaction and loyalty. Her strategic mindset and leadership have driven substantial revenue growth and operational efficiencies, evidenced by her team's contribution to a 17% revenue CAGR at TransUnion. Jill's commitment to social impact is reflected in her work with underserved communities, promoting financial literacy and inclusion. She is recognized for her innovative approaches to customer experience design and her ability to inspire cross-functional teams. A certified Customer Experience Professional (CCXP), Jill continues to advance her knowledge and influence through ongoing education at Harvard University.
Jill Herriott
Work Experience
Senior Vice President, Insights, Experience and Marketing at
TransUnion
January 2021 - Present
Vice President, Global Insights & Consumer Experience at
TransUnion
January 2018 - January 2021
Vice President, Consumer Experience at
TransUnion
January 2016 - January 2018
Chief Experience, Marketing & Brand Officer at
American Marketing Association
January 2015 - January 2016
Global Head, Customer Experience & Insights at
Evernorth Care Group
January 2012 - January 2014
Digital Experience Strategy Consultant at
DBS Bank
January 2008 - January 2011
Vice President of Direct Banking - WTDirect.com at
Wilmington Trust
January 2006 - August 2008
Head of Strategy & Senior Marketing Director - ING Direct at
ING
January 2001 - January 2006
Strategic Program Manager at
first direct
January 1996 - January 1998
UK Logistics and Facilities Manager at
Smith+Nephew
January 1994 - January 1996
European Project Manager at
Smith+Nephew
January 1992 - January 1994
Systems Development Manager at
Ingersoll Rand
January 1990 - January 1992
Jill Herriott
Education
Harvard University, Public Leadership Credential - Kennedy School Of Government (Expected 2024)
January 2022 - January 2024
Warwick Business School, Masters Of Business Administration (Mba)
University of Strathclyde, Bachelor Of Science - Bs
Frequently Asked Questions about Jill Herriott
What is Jill Herriott email address?
Jill Herriott's primary email address is *********@transunion.com. To view the full verified email and additional contact details, sign up for free with Muraena.
Where Jill Herriott graduated from?
Jill Herriott holds a degree in from Harvard University.
How can I directly contact Jill Herriott?
To contact Jill Herriott directly, you can use the email address *********@transunion.com. Complete contact information is available upon registration with Muraena.
Who is Jill Herriott?
Jill Herriott is a seasoned Customer Experience and Marketing Executive with a robust background in transforming customer interactions across diverse sectors, including financial services and healthcare. With extensive global experience, she has held influential roles in top-tier organizations like TransUnion and Cigna, where she spearheaded initiatives that significantly enhanced customer satisfaction and loyalty. Her strategic mindset and leadership have driven substantial revenue growth and operational efficiencies, evidenced by her team's contribution to a 17% revenue CAGR at TransUnion. Jill's commitment to social impact is reflected in her work with underserved communities, promoting financial literacy and inclusion. She is recognized for her innovative approaches to customer experience design and her ability to inspire cross-functional teams. A certified Customer Experience Professional (CCXP), Jill continues to advance her knowledge and influence through ongoing education at Harvard University.
Jill`s contact details
*********@transunion.com
*********@ama.org