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Jill Herriott

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Jill Herriott

Senior Vice President, Insights, Experience and Marketing

Upper Providence Township, Pennsylvania, United States

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Jill Herriott

Summary

Jill Herriott is a seasoned Customer Experience and Marketing Executive with a robust background in transforming customer interactions across diverse sectors, including financial services and healthcare. With extensive global experience, she has held influential roles in top-tier organizations like TransUnion and Cigna, where she spearheaded initiatives that significantly enhanced customer satisfaction and loyalty. Her strategic mindset and leadership have driven substantial revenue growth and operational efficiencies, evidenced by her team's contribution to a 17% revenue CAGR at TransUnion. Jill's commitment to social impact is reflected in her work with underserved communities, promoting financial literacy and inclusion. She is recognized for her innovative approaches to customer experience design and her ability to inspire cross-functional teams. A certified Customer Experience Professional (CCXP), Jill continues to advance her knowledge and influence through ongoing education at Harvard University.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Non-Profit Experience

Jill Herriott

Work Experience

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Senior Vice President, Insights, Experience and Marketing at

TransUnion

January 2021 - Present

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Vice President, Global Insights & Consumer Experience at

TransUnion

January 2018 - January 2021

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Vice President, Consumer Experience at

TransUnion

January 2016 - January 2018

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Chief Experience, Marketing & Brand Officer at

American Marketing Association

January 2015 - January 2016

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Global Head, Customer Experience & Insights at

Evernorth Care Group

January 2012 - January 2014

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Digital Experience Strategy Consultant at

DBS Bank

January 2008 - January 2011

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Vice President of Direct Banking - WTDirect.com at

Wilmington Trust

January 2006 - August 2008

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Head of Strategy & Senior Marketing Director - ING Direct at

ING

January 2001 - January 2006

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Strategic Program Manager at

first direct

January 1996 - January 1998

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UK Logistics and Facilities Manager at

Smith+Nephew

January 1994 - January 1996

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European Project Manager at

Smith+Nephew

January 1992 - January 1994

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Systems Development Manager at

Ingersoll Rand

January 1990 - January 1992

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Jill Herriott

Education

Harvard University, Public Leadership Credential - Kennedy School Of Government (Expected 2024)

January 2022 - January 2024

Warwick Business School, Masters Of Business Administration (Mba)

University of Strathclyde, Bachelor Of Science - Bs

Frequently Asked Questions about Jill Herriott

What is Jill Herriott email address?

Jill Herriott's primary email address is *********@transunion.com. To view the full verified email and additional contact details, sign up for free with Muraena.

Where Jill Herriott graduated from?

Jill Herriott holds a degree in from Harvard University.

How can I directly contact Jill Herriott?

To contact Jill Herriott directly, you can use the email address *********@transunion.com. Complete contact information is available upon registration with Muraena.

Who is Jill Herriott?

Jill Herriott is a seasoned Customer Experience and Marketing Executive with a robust background in transforming customer interactions across diverse sectors, including financial services and healthcare. With extensive global experience, she has held influential roles in top-tier organizations like TransUnion and Cigna, where she spearheaded initiatives that significantly enhanced customer satisfaction and loyalty. Her strategic mindset and leadership have driven substantial revenue growth and operational efficiencies, evidenced by her team's contribution to a 17% revenue CAGR at TransUnion. Jill's commitment to social impact is reflected in her work with underserved communities, promoting financial literacy and inclusion. She is recognized for her innovative approaches to customer experience design and her ability to inspire cross-functional teams. A certified Customer Experience Professional (CCXP), Jill continues to advance her knowledge and influence through ongoing education at Harvard University.

Jill`s contact details

mail

*********@transunion.com

*********@ama.org

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