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Jill Rooks
Jill Rooks
Operations Analyst | Fluidra North America
California, San Diego, United States
Jill Rooks
Summary
Jill Rooks is a seasoned leader and strategist in customer experience, currently serving as the Vice President of Customer Experience & Service at Fluidra North America. With over a decade of leadership experience in IT, Jill has honed her skills in optimizing customer experience systems and processes. Her extensive background includes significant roles at Oracle and Zodiac Marine & Pool, where she focused on enhancing customer interactions and operational efficiencies. Jill is passionate about leveraging Voice of the Customer metrics like NPS and CSAT to drive loyalty and satisfaction. She is also a member of the UCI Advisory Board, contributing her expertise to the academic community. Her career reflects a commitment to cultural change and continuous improvement in customer service. Jill's unique blend of technical knowledge and customer advocacy sets her apart in the industry.
Jill Rooks
Work Experience
Vice President of Customer Experience and Service at
Fluidra North America
July 2018 - Present
Jill Rooks
Education
University of California, Irvine - The Paul Merage School of Business, Customer Experience Certification Program
Center for Creative Leadership
January 2013 - January 2013
University of Connecticut
January 1985 - January 1989
Frequently Asked Questions about Jill Rooks
What is Jill Rooks email address?
Jill Rooks's primary email address is **********@fluidrausa.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jill Rooks work for?
Jill Rooks is a Operations Analyst at Fluidra North America.
Where Jill Rooks graduated from?
Jill Rooks holds a degree in null from University of California, Irvine - The Paul Merage School of Business.
How can I directly contact Jill Rooks?
To contact Jill Rooks directly, you can use the email address **********@fluidrausa.com. Complete contact information is available upon registration with Muraena.
Who is Jill Rooks?
Jill Rooks is a seasoned leader and strategist in customer experience, currently serving as the Vice President of Customer Experience & Service at Fluidra North America. With over a decade of leadership experience in IT, Jill has honed her skills in optimizing customer experience systems and processes. Her extensive background includes significant roles at Oracle and Zodiac Marine & Pool, where she focused on enhancing customer interactions and operational efficiencies. Jill is passionate about leveraging Voice of the Customer metrics like NPS and CSAT to drive loyalty and satisfaction. She is also a member of the UCI Advisory Board, contributing her expertise to the academic community. Her career reflects a commitment to cultural change and continuous improvement in customer service. Jill's unique blend of technical knowledge and customer advocacy sets her apart in the industry.
Jill`s contact details
**********@fluidrausa.com
******@fluidra.com
Colleagues
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