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Jill Wallace
Jill Wallace
Vice President, Customer Experience & Engagement | Mastercard
O’Fallon, Missouri, United States
Jill Wallace
Summary
Jill Wallace is a seasoned professional in the Payment Systems industry, boasting over 20 years of experience. She has a strong focus on enhancing customer experience (CX) and user experience (UX) within her product offerings and service models. Jill is passionate about asset-based thinking and process improvement, and she excels at building engaged teams that drive innovation. Her international experience includes managing operations in Warsaw, Poland, showcasing her ability to lead diverse teams towards a cohesive vision. As a Vice President at Mastercard, she has held various leadership roles that emphasize customer support and engagement. Jill is committed to mentoring others to empower them on their professional journeys, ensuring that each team member understands their impact on organizational success. Her strategic approach to operational challenges positions her as a change leader in her field.
Jill Wallace
Work Experience
Vice President, Customer Experience & Engagement at
Mastercard
March 2022 - Present
Vice President, Content Strategy and Development at
Mastercard
January 2019 - March 2022
Vice President, Global Customer Support at
Mastercard
September 2016 - January 2019
Vice President, Network Operations at
MASTERCARD WORLDWIDE
May 2015 - September 2016
Vice President, Network Operations at
MASTERCARD WORLDWIDE
March 2012 - May 2015
Leader, Customer Support at
Mastercard
March 2008 - March 2012
Solutions Architect at
Paragon Application Systems
October 2004 - February 2008
QA Manager at
Star Systems
January 1995 - January 2004
Jill Wallace
Education
Frequently Asked Questions about Jill Wallace
What is Jill Wallace email address?
Jill Wallace's primary email address is ************@mastercard.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jill Wallace work for?
Jill Wallace is a Vice President, Customer Experience & Engagement at Mastercard, a company specializing in Nonclassifiable establishments.
Where Jill Wallace graduated from?
Jill Wallace holds a degree in from University of Central Florida.
How can I directly contact Jill Wallace?
To contact Jill Wallace directly, you can use the email address ************@mastercard.com. Complete contact information is available upon registration with Muraena.
Who is Jill Wallace?
Jill Wallace is a seasoned professional in the Payment Systems industry, boasting over 20 years of experience. She has a strong focus on enhancing customer experience (CX) and user experience (UX) within her product offerings and service models. Jill is passionate about asset-based thinking and process improvement, and she excels at building engaged teams that drive innovation. Her international experience includes managing operations in Warsaw, Poland, showcasing her ability to lead diverse teams towards a cohesive vision. As a Vice President at Mastercard, she has held various leadership roles that emphasize customer support and engagement. Jill is committed to mentoring others to empower them on their professional journeys, ensuring that each team member understands their impact on organizational success. Her strategic approach to operational challenges positions her as a change leader in her field.
Jill`s contact details
************@mastercard.com
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