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Jim Carbary
Jim Carbary
Senior Vice President Customer Experience | JRNI
Boston, Massachusetts, United States
Jim Carbary
Summary
Jim Carbary is a seasoned business leader with over two decades of experience in the software technology sector, primarily focusing on customer experience and professional services. He currently serves as the Senior Vice President of Customer Experience at JRNI, where he emphasizes cultivating global teams for high growth and expansion. Jim's career trajectory includes significant roles at Everbridge, where he advanced through various leadership positions, honing his skills in account management, consulting, and strategic planning. His expertise spans across SaaS, service delivery, and customer success, making him a versatile asset in any organization. With a strong foundation in marketing and information technology from Bentley University, Jim combines technical knowledge with leadership acumen. His commitment to fostering customer relationships and driving service excellence sets him apart in the industry. Outside of work, he is passionate about mentoring emerging leaders and exploring innovative solutions in customer engagement.
Jim Carbary
Work Experience
Senior Vice President Customer Experience at
JRNI
Present
Svp Customer Experience at
JRNI
May 2022 - Present
Vice President Of Professional Services at
Everbridge
October 2018 - April 2022
Senior Director Professional Services at
Everbridge
May 2017 - October 2018
Director Professional Services at
Everbridge
January 2015 - May 2017
Manager, Professional Services at
Everbridge
December 2013 - January 2015
Presales Engineer at
Everbridge
April 2012 - December 2013
Solutions Consultant at
Dun & Bradstreet d.o.o.
April 2011 - April 2012
Sales Engineer at
Thomson Reuters
March 2007 - April 2011
Production Manager at
Thomson Reuters
July 2004 - March 2007
Email-Program Administrator & Webcast Moderator at
TechTarget
August 2003 - July 2004
Email-Program Administrator at
TechTarget
August 2003 - July 2004
Jim Carbary
Education
Bentley University, Bachelor Of Science
Frequently Asked Questions about Jim Carbary
What is Jim Carbary email address?
Jim Carbary's primary email address is *************@thomson.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jim Carbary work for?
Jim Carbary is a Senior Vice President Customer Experience at JRNI, a company specializing in Prepackaged software.
Where Jim Carbary graduated from?
Jim Carbary holds a degree in Marketing & Information Technology from Bentley University.
How can I directly contact Jim Carbary?
To contact Jim Carbary directly, you can use the email address *************@thomson.com. Complete contact information is available upon registration with Muraena.
Who is Jim Carbary?
Jim Carbary is a seasoned business leader with over two decades of experience in the software technology sector, primarily focusing on customer experience and professional services. He currently serves as the Senior Vice President of Customer Experience at JRNI, where he emphasizes cultivating global teams for high growth and expansion. Jim's career trajectory includes significant roles at Everbridge, where he advanced through various leadership positions, honing his skills in account management, consulting, and strategic planning. His expertise spans across SaaS, service delivery, and customer success, making him a versatile asset in any organization. With a strong foundation in marketing and information technology from Bentley University, Jim combines technical knowledge with leadership acumen. His commitment to fostering customer relationships and driving service excellence sets him apart in the industry. Outside of work, he is passionate about mentoring emerging leaders and exploring innovative solutions in customer engagement.
Jim`s contact details
*************@thomson.com
***********@everbridge.com
********@jrni.com
Colleagues
SVP, Product