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Jim Carbary

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Jim Carbary

Senior Vice President Customer Experience | JRNI

Boston, Massachusetts, United States

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Jim Carbary

Summary

Jim Carbary is a seasoned business leader with over two decades of experience in the software technology sector, primarily focusing on customer experience and professional services. He currently serves as the Senior Vice President of Customer Experience at JRNI, where he emphasizes cultivating global teams for high growth and expansion. Jim's career trajectory includes significant roles at Everbridge, where he advanced through various leadership positions, honing his skills in account management, consulting, and strategic planning. His expertise spans across SaaS, service delivery, and customer success, making him a versatile asset in any organization. With a strong foundation in marketing and information technology from Bentley University, Jim combines technical knowledge with leadership acumen. His commitment to fostering customer relationships and driving service excellence sets him apart in the industry. Outside of work, he is passionate about mentoring emerging leaders and exploring innovative solutions in customer engagement.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Jim Carbary

Work Experience

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Senior Vice President Customer Experience at

JRNI

Present

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Svp Customer Experience at

JRNI

May 2022 - Present

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Vice President Of Professional Services at

Everbridge

October 2018 - April 2022

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Senior Director Professional Services at

Everbridge

May 2017 - October 2018

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Director Professional Services at

Everbridge

January 2015 - May 2017

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Manager, Professional Services at

Everbridge

December 2013 - January 2015

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Presales Engineer at

Everbridge

April 2012 - December 2013

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Solutions Consultant at

Dun & Bradstreet d.o.o.

April 2011 - April 2012

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Sales Engineer at

Thomson Reuters

March 2007 - April 2011

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Production Manager at

Thomson Reuters

July 2004 - March 2007

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Email-Program Administrator & Webcast Moderator at

TechTarget

August 2003 - July 2004

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Email-Program Administrator at

TechTarget

August 2003 - July 2004

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Jim Carbary

Education

Bentley University, Bachelor Of Science

Frequently Asked Questions about Jim Carbary

What is Jim Carbary email address?

Jim Carbary's primary email address is *************@thomson.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jim Carbary work for?

Jim Carbary is a Senior Vice President Customer Experience at JRNI, a company specializing in Prepackaged software.

Where Jim Carbary graduated from?

Jim Carbary holds a degree in Marketing & Information Technology from Bentley University.

How can I directly contact Jim Carbary?

To contact Jim Carbary directly, you can use the email address *************@thomson.com. Complete contact information is available upon registration with Muraena.

Who is Jim Carbary?

Jim Carbary is a seasoned business leader with over two decades of experience in the software technology sector, primarily focusing on customer experience and professional services. He currently serves as the Senior Vice President of Customer Experience at JRNI, where he emphasizes cultivating global teams for high growth and expansion. Jim's career trajectory includes significant roles at Everbridge, where he advanced through various leadership positions, honing his skills in account management, consulting, and strategic planning. His expertise spans across SaaS, service delivery, and customer success, making him a versatile asset in any organization. With a strong foundation in marketing and information technology from Bentley University, Jim combines technical knowledge with leadership acumen. His commitment to fostering customer relationships and driving service excellence sets him apart in the industry. Outside of work, he is passionate about mentoring emerging leaders and exploring innovative solutions in customer engagement.

Jim`s contact details

mail

*************@thomson.com

***********@everbridge.com

********@jrni.com

Colleagues

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Manish Barmecha

SVP, Product

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