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Jim Dvorkin

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Jim Dvorkin

Senior Vice President, Customer Engagement Products | Mirantis

United States

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Jim Dvorkin

Summary

Jim Dvorkin is a seasoned technology executive with extensive experience in customer engagement and contact center solutions. He currently serves as the Senior Vice President of CX Products at RingCentral, where he leads product initiatives and partnerships. With a strong background in engineering and product management, Jim has held various leadership roles, including COO at Mirantis and CTO at Five9. His journey in the tech industry began as a co-founder of NextAge Technologies, where he developed workforce management solutions for call centers. Jim's expertise spans agile methodologies, cloud computing, and telecommunications, making him a pivotal figure in the evolution of customer engagement technologies. He is passionate about mentoring startups and fostering innovation in the tech landscape. Fluent in the language of technology and business, Jim combines strategic vision with a hands-on approach to leadership. He holds a Master's degree in Computer Science from Vilnius University.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Consulting Experience

Jim Dvorkin

Work Experience

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Senior Vice President, Customer Engagement Products at

RingCentral

May 2017 - Present

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Board Member at

Mirantis

January 2012 - Present

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COO at

Mirantis

January 2016 - May 2017

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Board Member at

Omnibotics

May 2015 - December 2016

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Executive VP of Engineering and Customer Support at

Mirantis

May 2015 - December 2015

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Co-Founder and COO at

Omnibotics

July 2013 - April 2015

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Managing Partner at

Antigravity Ventures

May 2011 - June 2013

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CTO at

Five9

October 2006 - May 2011

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VP of Call Center Technology at

Salesforce

August 2005 - September 2006

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CEO at

Davilon Consulting

August 2005 - September 2006

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CTO at

Echopass (acquired by Genesys in 2013)

August 2003 - August 2005

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CEO at

Davilon Consulting

March 2003 - August 2003

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CTO at

White Pajama

January 2000 - March 2003

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Senior Director of Engineering at

Genesys Telecommunication Labs

June 1999 - January 2000

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CTO at

NextAge Technologies

December 1997 - June 1999

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Technical Director, Genesys France at

Genesys Telecommunications Laboratories

January 1995 - January 1997

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Jim Dvorkin

Education

Vilnius University, Master Degree

January 1989 - January 1994

Frequently Asked Questions about Jim Dvorkin

What is Jim Dvorkin email address?

Jim Dvorkin's primary email address is ***@davilon.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jim Dvorkin work for?

Jim Dvorkin is a Senior Vice President, Customer Engagement Products at Mirantis, a company specializing in Prepackaged software.

Where Jim Dvorkin graduated from?

Jim Dvorkin holds a degree in Computer Science from Vilnius University.

How can I directly contact Jim Dvorkin?

To contact Jim Dvorkin directly, you can use the email address ***@davilon.com. Complete contact information is available upon registration with Muraena.

Who is Jim Dvorkin?

Jim Dvorkin is a seasoned technology executive with extensive experience in customer engagement and contact center solutions. He currently serves as the Senior Vice President of CX Products at RingCentral, where he leads product initiatives and partnerships. With a strong background in engineering and product management, Jim has held various leadership roles, including COO at Mirantis and CTO at Five9. His journey in the tech industry began as a co-founder of NextAge Technologies, where he developed workforce management solutions for call centers. Jim's expertise spans agile methodologies, cloud computing, and telecommunications, making him a pivotal figure in the evolution of customer engagement technologies. He is passionate about mentoring startups and fostering innovation in the tech landscape. Fluent in the language of technology and business, Jim combines strategic vision with a hands-on approach to leadership. He holds a Master's degree in Computer Science from Vilnius University.

Jim`s contact details

mail

***@davilon.com

***@omnibotics.com

********@mirantis.com

***********@ringcentral.com

********@five9.com

***@dvorkin.net

Colleagues

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Oleg Goldman

SVP of Operations

Anna Chekunkova

Chief Accountant

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Anoop Kumar

VP, Worldwide Solution Engineering and Pre-Sales

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Miska Kaipiainen

VP Engineering, Strategy & Open Source Software

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Samuel Bailey

VP Sales International

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Shaun O'meara

Chief Technology Officer

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Elvin La Fontaine

Vice President Region Director Apac

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Byungjin Ahn

VP of Finance & Revenue Operations

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Ilia Lykov

Head of Professional Services&Training

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Joe Harris

VP, Gobal Account Management

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