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Jim Dvorkin
Jim Dvorkin
Senior Vice President, Customer Engagement Products | Mirantis
United States
Jim Dvorkin
Summary
Jim Dvorkin is a seasoned technology executive with extensive experience in customer engagement and contact center solutions. He currently serves as the Senior Vice President of CX Products at RingCentral, where he leads product initiatives and partnerships. With a strong background in engineering and product management, Jim has held various leadership roles, including COO at Mirantis and CTO at Five9. His journey in the tech industry began as a co-founder of NextAge Technologies, where he developed workforce management solutions for call centers. Jim's expertise spans agile methodologies, cloud computing, and telecommunications, making him a pivotal figure in the evolution of customer engagement technologies. He is passionate about mentoring startups and fostering innovation in the tech landscape. Fluent in the language of technology and business, Jim combines strategic vision with a hands-on approach to leadership. He holds a Master's degree in Computer Science from Vilnius University.
Jim Dvorkin
Work Experience
Senior Vice President, Customer Engagement Products at
RingCentral
May 2017 - Present
Board Member at
Mirantis
January 2012 - Present
COO at
Mirantis
January 2016 - May 2017
Board Member at
Omnibotics
May 2015 - December 2016
Executive VP of Engineering and Customer Support at
Mirantis
May 2015 - December 2015
Co-Founder and COO at
Omnibotics
July 2013 - April 2015
Managing Partner at
Antigravity Ventures
May 2011 - June 2013
CTO at
Five9
October 2006 - May 2011
VP of Call Center Technology at
Salesforce
August 2005 - September 2006
CEO at
Davilon Consulting
August 2005 - September 2006
CTO at
Echopass (acquired by Genesys in 2013)
August 2003 - August 2005
CEO at
Davilon Consulting
March 2003 - August 2003
CTO at
White Pajama
January 2000 - March 2003
Senior Director of Engineering at
Genesys Telecommunication Labs
June 1999 - January 2000
CTO at
NextAge Technologies
December 1997 - June 1999
Technical Director, Genesys France at
Genesys Telecommunications Laboratories
January 1995 - January 1997
Jim Dvorkin
Education
Vilnius University, Master Degree
January 1989 - January 1994
Frequently Asked Questions about Jim Dvorkin
What is Jim Dvorkin email address?
Jim Dvorkin's primary email address is ***@davilon.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jim Dvorkin work for?
Jim Dvorkin is a Senior Vice President, Customer Engagement Products at Mirantis, a company specializing in Prepackaged software.
Where Jim Dvorkin graduated from?
Jim Dvorkin holds a degree in Computer Science from Vilnius University.
How can I directly contact Jim Dvorkin?
To contact Jim Dvorkin directly, you can use the email address ***@davilon.com. Complete contact information is available upon registration with Muraena.
Who is Jim Dvorkin?
Jim Dvorkin is a seasoned technology executive with extensive experience in customer engagement and contact center solutions. He currently serves as the Senior Vice President of CX Products at RingCentral, where he leads product initiatives and partnerships. With a strong background in engineering and product management, Jim has held various leadership roles, including COO at Mirantis and CTO at Five9. His journey in the tech industry began as a co-founder of NextAge Technologies, where he developed workforce management solutions for call centers. Jim's expertise spans agile methodologies, cloud computing, and telecommunications, making him a pivotal figure in the evolution of customer engagement technologies. He is passionate about mentoring startups and fostering innovation in the tech landscape. Fluent in the language of technology and business, Jim combines strategic vision with a hands-on approach to leadership. He holds a Master's degree in Computer Science from Vilnius University.
Jim`s contact details
***@davilon.com
***@omnibotics.com
********@mirantis.com
***********@ringcentral.com
********@five9.com
***@dvorkin.net
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