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Jim Manetta

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Jim Manetta

Vice President of Customer Support | CallTower

City of Rochester, New York, United States

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Jim Manetta

Summary

Jim Manetta is a seasoned telecommunications executive with extensive experience in client support and network operations. Currently serving as Vice President of Client Support at Calltower, he has a proven track record of enhancing operational efficiencies and fostering team development. His expertise spans various domains, including call centers, change management, and managed services. Jim is known for his strong leadership skills and his commitment to integrity and ethical practices in business. He emphasizes the importance of treating people with dignity and respect, reflecting his belief that ethics define both individuals and organizations. With a career that includes significant roles at Onestream Networks and Windstream Communications, Jim has honed his abilities in managing complex teams and driving organizational success. He is passionate about coaching his team to achieve not just cost savings but holistic solutions that align with business goals. His dedication to continuous improvement and customer satisfaction sets him apart in the competitive telecommunications landscape.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Jim Manetta

Work Experience

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Vice President of Customer Support at

CallTower

April 2022 - Present

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Vice President of Global Engineering and Operations at

Onestream Networks

February 2020 - October 2022

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Director Of Operations at

Onestream Networks

August 2016 - February 2020

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Manager of Customer and Network Performance at

Onestream Networks

June 2014 - August 2016

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Director Network Operations at

Windstream

November 2011 - November 2013

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Vice President Network Operations at

Paetec

September 2007 - November 2011

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Director of Network Operations at

Paetec

February 2003 - September 2007

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Jim Manetta

Education

Greece Arcadia

January 1985 - January 1990

Frequently Asked Questions about Jim Manetta

What is Jim Manetta email address?

Jim Manetta's primary email address is ********@calltower.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jim Manetta work for?

Jim Manetta is a Vice President of Customer Support at CallTower, a company specializing in Radiotelephone communication.

Where Jim Manetta graduated from?

Jim Manetta holds a degree in from Greece Arcadia.

How can I directly contact Jim Manetta?

To contact Jim Manetta directly, you can use the email address ********@calltower.com. Complete contact information is available upon registration with Muraena.

Who is Jim Manetta?

Jim Manetta is a seasoned telecommunications executive with extensive experience in client support and network operations. Currently serving as Vice President of Client Support at Calltower, he has a proven track record of enhancing operational efficiencies and fostering team development. His expertise spans various domains, including call centers, change management, and managed services. Jim is known for his strong leadership skills and his commitment to integrity and ethical practices in business. He emphasizes the importance of treating people with dignity and respect, reflecting his belief that ethics define both individuals and organizations. With a career that includes significant roles at Onestream Networks and Windstream Communications, Jim has honed his abilities in managing complex teams and driving organizational success. He is passionate about coaching his team to achieve not just cost savings but holistic solutions that align with business goals. His dedication to continuous improvement and customer satisfaction sets him apart in the competitive telecommunications landscape.

Jim`s contact details

mail

********@calltower.com

********@onestreamnetworks.com

***********@windstream.com

Colleagues

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Shawn Hansen

Chief Financial Officer

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Bret England

Chief Executive Officer

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Greg Morelli

Global Director Of Distributor And Var

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Seanna Baumgartner

VP of Marketing

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Doug Larsen

VP of Product and Software Development

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Brandon Watts

SVP of Technology & CTO

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Brett Reese

VP of Service Delivery

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James Dastrup

VP of Information Systems

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William Rubio

Chief Revenue Officer

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