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Jim Roth

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Jim Roth

Associate | Ceresa

Texas, Austin, United States

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Jim Roth

Summary

Jim Roth is a seasoned executive with extensive experience in customer success and support, currently serving as the President of Customer Success at Salesforce. His innovative approach combines customer training and support, enhancing the overall customer experience through the development of success metrics like the health score. With a rich background at Dell Technologies, where he held various senior roles, Jim has a proven track record in launching award-winning services and driving digital transformation initiatives. He is passionate about applying user-centric design thinking in product management to foster innovation. A graduate of Northwestern University with degrees in engineering and economics, Jim also played baseball and is deeply involved in coaching youth sports. He resides in Austin, Texas, with his family and enjoys sports, golf, and skiing in his leisure time.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Jim Roth

Work Experience

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Board Observer at

Certinia

June 2024 - Present

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Frequently Asked Questions about Jim Roth

What is Jim Roth email address?

Jim Roth's primary email address is ********@dellemc.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jim Roth work for?

Jim Roth is a Associate at Ceresa.

How can I directly contact Jim Roth?

To contact Jim Roth directly, you can use the email address ********@dellemc.com. Complete contact information is available upon registration with Muraena.

Who is Jim Roth?

Jim Roth is a seasoned executive with extensive experience in customer success and support, currently serving as the President of Customer Success at Salesforce. His innovative approach combines customer training and support, enhancing the overall customer experience through the development of success metrics like the health score. With a rich background at Dell Technologies, where he held various senior roles, Jim has a proven track record in launching award-winning services and driving digital transformation initiatives. He is passionate about applying user-centric design thinking in product management to foster innovation. A graduate of Northwestern University with degrees in engineering and economics, Jim also played baseball and is deeply involved in coaching youth sports. He resides in Austin, Texas, with his family and enjoys sports, golf, and skiing in his leisure time.

Jim`s contact details

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********@dellemc.com

********@tsia.com

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