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Joan Murphy
Joan Murphy
Senior Vice President, Global Customer Experience Operations
Lombard, Illinois, United States
Joan Murphy
Summary
Joan Murphy is an accomplished operational leader with over 20 years of experience in driving global business transformation and enhancing customer experience within the monetary authorities sector. With a rich background in analytics and digital transformation, she has successfully led large teams to streamline processes and implement innovative solutions. Joan's expertise in risk management and compliance has positioned her as a key figure in advancing consumer data standards. She has a proven track record of aligning technology with business objectives to optimize operational efficiency. Known for her exceptional emotional intelligence, she excels in fostering collaboration among diverse stakeholders. Joan's strategic vision and hands-on approach have consistently resulted in improved customer loyalty and revenue growth. Her academic foundation in marketing and business administration complements her practical experience, making her a well-rounded leader in her field.
Joan Murphy
Work Experience
Senior Vice President, Global Customer Experience Operations at
TransUnion
January 2020 - Present
Vice President, North America Customer Credentialing & Client Operations at
TransUnion
January 2018 - January 2020
Senior Director, Customer Experience at
TransUnion
January 2016 - January 2018
Senior Director, Technology Liaison at
TransUnion
January 2015 - January 2016
Vice President, Sales Engineer at
TransUnion
January 2011 - January 2014
Director, Business Operations Solution Architecture at
TransUnion
January 2007 - January 2011
Senior Project Consultant, Marketing Services at
Transunion
January 2004 - January 2007
Campaign Manager, Portfolio Marketing at
HSBC
January 2002 - January 2004
Joan Murphy
Education
DePaul University - Charles H. Kellstadt Graduate School of Business, Master Of Business Administration - Mba
Northeastern Illinois University, Bachelor Of Science (Bs)
Frequently Asked Questions about Joan Murphy
What is Joan Murphy email address?
Joan Murphy's primary email address is ***********@transunion.com. To view the full verified email and additional contact details, sign up for free with Muraena.
Where Joan Murphy graduated from?
Joan Murphy holds a degree in Marketing, Research And Analysis from DePaul University - Charles H. Kellstadt Graduate School of Business.
How can I directly contact Joan Murphy?
To contact Joan Murphy directly, you can use the email address ***********@transunion.com. Complete contact information is available upon registration with Muraena.
Who is Joan Murphy?
Joan Murphy is an accomplished operational leader with over 20 years of experience in driving global business transformation and enhancing customer experience within the monetary authorities sector. With a rich background in analytics and digital transformation, she has successfully led large teams to streamline processes and implement innovative solutions. Joan's expertise in risk management and compliance has positioned her as a key figure in advancing consumer data standards. She has a proven track record of aligning technology with business objectives to optimize operational efficiency. Known for her exceptional emotional intelligence, she excels in fostering collaboration among diverse stakeholders. Joan's strategic vision and hands-on approach have consistently resulted in improved customer loyalty and revenue growth. Her academic foundation in marketing and business administration complements her practical experience, making her a well-rounded leader in her field.
Joan`s contact details
***********@transunion.com