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Jody Peralta

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Jody Peralta

Vice President Fan Support

Harlingen, Texas, United States

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Jody Peralta

Summary

Jody Peralta is an accomplished professional with extensive experience in customer support and operations within the entertainment industry, particularly at Ticketmaster. Currently serving as the Vice President of Global Fan Support, Jody has a proven track record of enhancing customer experiences and driving process improvements. With a career spanning over two decades, Jody has held various leadership roles, including Contact Center Director and Senior Director of North America Operations. Her expertise encompasses call center management, strategic planning, and team development. Jody's commitment to excellence in customer service is complemented by her strong coaching and training skills. She is passionate about leveraging technology to improve customer retention and operational efficiency. Jody's journey reflects her dedication to fostering positive customer relationships and enhancing organizational performance.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Jody Peralta

Work Experience

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Vice President Fan Support at

Ticketmaster L.L.C.

January 2024 - Present

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Contact Center Director at

Ticketmaster L.L.C.

May 2013 - Present

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Account Manager at

Ticketmaster L.L.C.

February 2000 - Present

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Customer Service Manager at

Ticketmaster Entertainment

February 2000 - Present

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Vice President Fan Experience - Host Markets at

Ticketmaster L.L.C.

January 2023 - January 2024

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Senior Director North America Operations at

Ticketmaster L.L.C.

June 2021 - January 2023

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Training Manager at

Alorica

January 2000 - January 2001

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Regional Training Coordinator at

United Parcel Service, Inc.

January 1994 - January 1999

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Jody Peralta

Education

harrison trimble high school

January 1988 - January 1992

Frequently Asked Questions about Jody Peralta

What is Jody Peralta email address?

Jody Peralta's primary email address is *********@ticketmaster.com. To view the full verified email and additional contact details, sign up for free with Muraena.

Where Jody Peralta graduated from?

Jody Peralta holds a degree in from harrison trimble high school.

How can I directly contact Jody Peralta?

To contact Jody Peralta directly, you can use the email address *********@ticketmaster.com. Complete contact information is available upon registration with Muraena.

Who is Jody Peralta?

Jody Peralta is an accomplished professional with extensive experience in customer support and operations within the entertainment industry, particularly at Ticketmaster. Currently serving as the Vice President of Global Fan Support, Jody has a proven track record of enhancing customer experiences and driving process improvements. With a career spanning over two decades, Jody has held various leadership roles, including Contact Center Director and Senior Director of North America Operations. Her expertise encompasses call center management, strategic planning, and team development. Jody's commitment to excellence in customer service is complemented by her strong coaching and training skills. She is passionate about leveraging technology to improve customer retention and operational efficiency. Jody's journey reflects her dedication to fostering positive customer relationships and enhancing organizational performance.

Jody`s contact details

mail

*********@ticketmaster.com

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