Directory

>

Joe Adams

avatar

Joe Adams

Vice President Customer Care / Solutions | Mr. Cooper

United States

View contact details (it's free)

Joe Adams

Summary

Joe Adams is a seasoned Vice President with a robust background in customer care solutions and call center operations management, currently leading initiatives at Mr. Cooper. With a strong emphasis on digital engagement and business transformation, Joe has a proven track record of enhancing customer satisfaction and retention. His military experience as a Sergeant in the United States Marine Corps has instilled a strong sense of leadership and teamwork, which he applies in his corporate roles. Passionate about fostering employee engagement, Joe has successfully implemented strategies that have boosted productivity and performance. His analytical skills and innovative mindset enable him to streamline processes and drive automation initiatives effectively. Joe's dedication to excellence is reflected in his multiple awards, including accolades for diversity and inclusion. He is committed to continuous improvement and is always looking for ways to leverage technology for operational efficiency.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Government Experience

Joe Adams

Work Experience

company logo

Vice President Customer Care / Solutions at

Mr. Cooper

August 2008 - Present

💼

Reverse Customer Service / Loss Mitigation - Vice President at

Champion Mortgage

January 2017 - January 2019

company logo

Sergeant: E-5 at

Marine Corps Recruiting

January 2004 - January 2008

💼

Aquatics Manager at

Oak Point Recreation Center

January 2001 - January 2004

Logos provided by Logo.dev

Joe Adams

Education

Collin College, Associate's Degree

Frequently Asked Questions about Joe Adams

What is Joe Adams email address?

Joe Adams's primary email address is *********@mrcooper.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Joe Adams work for?

Joe Adams is a Vice President Customer Care / Solutions at Mr. Cooper, a company specializing in Nonclassifiable establishments.

Where Joe Adams graduated from?

Joe Adams holds a degree in Business Administration And Management, General from Collin College.

How can I directly contact Joe Adams?

To contact Joe Adams directly, you can use the email address *********@mrcooper.com. Complete contact information is available upon registration with Muraena.

Who is Joe Adams?

Joe Adams is a seasoned Vice President with a robust background in customer care solutions and call center operations management, currently leading initiatives at Mr. Cooper. With a strong emphasis on digital engagement and business transformation, Joe has a proven track record of enhancing customer satisfaction and retention. His military experience as a Sergeant in the United States Marine Corps has instilled a strong sense of leadership and teamwork, which he applies in his corporate roles. Passionate about fostering employee engagement, Joe has successfully implemented strategies that have boosted productivity and performance. His analytical skills and innovative mindset enable him to streamline processes and drive automation initiatives effectively. Joe's dedication to excellence is reflected in his multiple awards, including accolades for diversity and inclusion. He is committed to continuous improvement and is always looking for ways to leverage technology for operational efficiency.

Joe`s contact details

mail

*********@mrcooper.com

Colleagues

avatar
Sean Rousselle

Associate Vice President, IT Infrastrucure

Greg Flory

VP, Product Design

avatar
Kristi Gold

Vice President - Enterprise Procurement

Lauren Burrus

Chief of Staff

avatar
Leallen Frost

Vice President & Associate General Counsel - Litigation

avatar
Sridhar Sharma

EVP & Chief Information Officer

Stefanie Hollon

Vice President, People Analytics

avatar
Shailendra Mahida

Vice President Operations

avatar
Enrique Velasco

Vice President

avatar
Kalvyn Ha

Executive Principal Information Systems - Chief of Staff

View Contact details (it's free)
Request Profile Removal