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Joe Diferio
Joe Diferio
VP;Software Engineer II / Toll Free Engineer; Intelligent Routing & Dialer Technology
Weston, West Virginia, United States
Joe Diferio
Summary
Joe Diferio is a seasoned Software Engineer with a robust background in Genesys Routing and Toll Free Engineering. With over two decades of experience in the technology and telecommunications sectors, Joe has honed his skills in call center technologies and integration solutions. He has a proven track record of leading complex projects and providing technical direction in high-pressure environments. Joe's expertise extends to various programming and scripting languages, enabling him to develop innovative solutions that enhance operational efficiency. His leadership experience is complemented by a commitment to continuous improvement and process optimization. Joe's educational background in Computer Science and Computer Engineering from West Virginia University lays a strong foundation for his technical acumen. He is passionate about leveraging technology to drive business success and is always on the lookout for emerging trends in the industry.
Joe Diferio
Work Experience
VP;Software Engineer II / Toll Free Engineer; Intelligent Routing & Dialer Technology at
Bank of America Corporation
July 2020 - Present
VP; Operations Project Consultant/TFN, Strategic Routing Execution at
Bank of America Corporation
April 2008 - July 2020
Officer;Senior Operations Analyst at
Bank of America Corporation
January 2007 - April 2008
Operation Support Center Supervisor at
TTEC Holdings, Inc.
August 2005 - January 2007
Customer Service Manager - Bank of America Project at
TTEC Holdings, Inc.
May 2002 - August 2005
Joe Diferio
Education
January 1998 - January 2001
Neshannock Jr./Sr. High School, High School Diploma
January 1986 - January 1998
Frequently Asked Questions about Joe Diferio
What is Joe Diferio email address?
Joe Diferio's primary email address is ***********@bofa.com. To view the full verified email and additional contact details, sign up for free with Muraena.
Where Joe Diferio graduated from?
Joe Diferio holds a degree in Computer Science, Computer Engeineering from West Virginia University.
How can I directly contact Joe Diferio?
To contact Joe Diferio directly, you can use the email address ***********@bofa.com. Complete contact information is available upon registration with Muraena.
Who is Joe Diferio?
Joe Diferio is a seasoned Software Engineer with a robust background in Genesys Routing and Toll Free Engineering. With over two decades of experience in the technology and telecommunications sectors, Joe has honed his skills in call center technologies and integration solutions. He has a proven track record of leading complex projects and providing technical direction in high-pressure environments. Joe's expertise extends to various programming and scripting languages, enabling him to develop innovative solutions that enhance operational efficiency. His leadership experience is complemented by a commitment to continuous improvement and process optimization. Joe's educational background in Computer Science and Computer Engineering from West Virginia University lays a strong foundation for his technical acumen. He is passionate about leveraging technology to drive business success and is always on the lookout for emerging trends in the industry.
Joe`s contact details
***********@bofa.com
***********@bankofamerica.com