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Joe Melchionda
Joe Melchionda
VP, Customer Experience | One Door
Boston, Massachusetts, United States
Joe Melchionda
Summary
Joe Melchionda is a seasoned Customer Experience Leader based in Boston, Massachusetts, with a diverse background in both technology and customer service sectors. With over two decades of experience, he has held various leadership roles, primarily focusing on professional services and customer success in the software industry. Joe has a proven track record of driving operational excellence and scaling service offerings, notably at One Door, where he currently oversees all customer-facing teams. His extensive expertise spans project management, business analysis, and consulting, making him a versatile leader in customer experience. Joe is not only adept at managing large teams but is also skilled in developing strategic initiatives that enhance customer satisfaction. His early career in healthcare IT has equipped him with a unique perspective on customer needs across different industries. Joe's commitment to innovation and excellence positions him as a key player in any organization he leads.
Joe Melchionda
Work Experience
VP, Customer Experience at
One Door
February 2023 - Present
VP, Professional Services & Support at
One Door
July 2022 - February 2023
Senior Director, Professional Services at
One Door
August 2020 - August 2022
Independent Contractor at
Self Employed
June 2018 - August 2020
VP, Professional Services & Customer Success at
Quickpivot Corporation
January 2018 - June 2018
Senior Manager, Global Professional Services at
Adobe Marketo
April 2017 - January 2018
Principal Implementation Manager at
Adobe Marketo
November 2014 - April 2017
Sr. Consultant & Project/Engagement Manager at
Aprimo
August 2012 - November 2014
Owner/CEO at
Self Employed
June 2006 - August 2012
Team Leader/Manager at
Boston Children's Hospital
August 1999 - February 2006
Systems Integration Manager at
Boston Medical Center (BMC)
October 1995 - August 1999
Program Manager at
Boston City Hospital
January 1994 - October 1995
Joe Melchionda
Education
Northeastern University, Bachelor Of Science (B.S.)
January 1988 - January 1996
Frequently Asked Questions about Joe Melchionda
What is Joe Melchionda email address?
Joe Melchionda's primary email address is ***********@onedoor.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Joe Melchionda work for?
Joe Melchionda is a VP, Customer Experience at One Door, a company specializing in Prepackaged software.
Where Joe Melchionda graduated from?
Joe Melchionda holds a degree in from Northeastern University.
How can I directly contact Joe Melchionda?
To contact Joe Melchionda directly, you can use the email address ***********@onedoor.com. Complete contact information is available upon registration with Muraena.
Who is Joe Melchionda?
Joe Melchionda is a seasoned Customer Experience Leader based in Boston, Massachusetts, with a diverse background in both technology and customer service sectors. With over two decades of experience, he has held various leadership roles, primarily focusing on professional services and customer success in the software industry. Joe has a proven track record of driving operational excellence and scaling service offerings, notably at One Door, where he currently oversees all customer-facing teams. His extensive expertise spans project management, business analysis, and consulting, making him a versatile leader in customer experience. Joe is not only adept at managing large teams but is also skilled in developing strategic initiatives that enhance customer satisfaction. His early career in healthcare IT has equipped him with a unique perspective on customer needs across different industries. Joe's commitment to innovation and excellence positions him as a key player in any organization he leads.
