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Joel Sunshine Martinez
Joel Sunshine Martinez
Lead Process Engineer AVP | Wells Fargo
Philippines
Joel Sunshine Martinez
Summary
Joel Sunshine Martinez is an accomplished Vice President specializing in Process Engineering and Controls with extensive experience in the BPO and customer service sectors. With a robust background in Six Sigma methodologies, project management, and risk mitigation, he has successfully led initiatives at major organizations like Wells Fargo and Intelenet Global Services. Joel is known for his analytical approach to process improvement, leveraging data-driven insights to enhance operational efficiency. His leadership extends beyond project management; he is also dedicated to training and developing teams in quality standards and Six Sigma practices. Fluent in Bicol, English, and Tagalog, he effectively communicates across diverse teams. Joel's commitment to excellence is reflected in his ability to foster strong client relationships while maintaining high standards of compliance and quality. Outside of work, he is passionate about continuous learning and staying updated on emerging technologies that can transform customer experiences.
Joel Sunshine Martinez
Work Experience
Lead Process Engineer AVP at
Wells Fargo
Present
Vice President Process Engineering/Controls at
Wells Fargo
October 2018 - Present
Quality And Training Senior Manager at
Intelenet Global Services Private Ltd.
September 2016 - October 2018
Program Manager at
Cognizant
December 2015 - September 2016
Risk And Compliance Management Officer at
[24]7.ai
June 2014 - December 2015
Customer Experience Lead / Quality Lead at
[24]7.ai
June 2013 - May 2014
Customer Experience / Quality Assurance at
[24]7.ai
March 2010 - June 2013
Technical Support And Customer Service Representative at
7 Ai Convergys Alorica And Teleperformance
June 2005 - March 2010
Joel Sunshine Martinez
Education
José Rizal University, Bachelor Of Science
January 1997 - January 2003
Frequently Asked Questions about Joel Sunshine Martinez
What is Joel Sunshine Martinez email address?
Joel Sunshine Martinez's primary email address is *************@wellsfargo.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Joel Sunshine Martinez work for?
Joel Sunshine Martinez is a Lead Process Engineer AVP at Wells Fargo, a company specializing in Depository Credit Intermediation.
Where Joel Sunshine Martinez graduated from?
Joel Sunshine Martinez holds a degree in Business Administration And Management, General from José Rizal University.
How can I directly contact Joel Sunshine Martinez?
To contact Joel Sunshine Martinez directly, you can use the email address *************@wellsfargo.com. Complete contact information is available upon registration with Muraena.
Who is Joel Sunshine Martinez?
Joel Sunshine Martinez is an accomplished Vice President specializing in Process Engineering and Controls with extensive experience in the BPO and customer service sectors. With a robust background in Six Sigma methodologies, project management, and risk mitigation, he has successfully led initiatives at major organizations like Wells Fargo and Intelenet Global Services. Joel is known for his analytical approach to process improvement, leveraging data-driven insights to enhance operational efficiency. His leadership extends beyond project management; he is also dedicated to training and developing teams in quality standards and Six Sigma practices. Fluent in Bicol, English, and Tagalog, he effectively communicates across diverse teams. Joel's commitment to excellence is reflected in his ability to foster strong client relationships while maintaining high standards of compliance and quality. Outside of work, he is passionate about continuous learning and staying updated on emerging technologies that can transform customer experiences.
Joel`s contact details
*************@wellsfargo.com
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