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John Bowen

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John Bowen

Vice President, Operations

Orlando, Florida, United States

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John Bowen

Summary

John Bowen is a seasoned professional with extensive experience in operations management, currently serving as Vice President of Operations at Ttec. With a career spanning over two decades, he has held various leadership roles across notable organizations in the outsourcing and offshoring consulting industry. His expertise encompasses operational strategy, team leadership, and service delivery optimization. John has a proven track record of driving efficiency and enhancing client satisfaction in high-pressure environments. He is passionate about leveraging technology to improve processes and outcomes. His journey reflects a commitment to continuous improvement and professional growth. Outside of work, John is interested in mentoring upcoming leaders in the industry and exploring innovative business solutions. His diverse experience across different sectors positions him as a valuable asset in any organizational setting.

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Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

John Bowen

Work Experience

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Vice President, Operations at

TTEC Holdings, Inc.

July 2023 - September 2024

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Executive Director, Operations at

TTEC Holdings, Inc.

September 2019 - July 2023

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Director Operations at

TTEC Holdings, Inc.

August 2018 - September 2019

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Senior Operations Manager at

Reed Group

September 2016 - August 2018

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Site Director at

Inktel Contact Center Solutions

August 2015 - October 2016

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Senior Service Delivery Leader at

Ellucian

October 2013 - August 2015

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Vice President, General Manager at

Radius Global Solutions LLC

January 2012 - July 2013

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Director, Program Management at

Concentrix

April 2007 - July 2010

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Vice President Operations at

Connextions

August 2005 - April 2007

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Director, Operations at

Concentrix

January 2002 - August 2005

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Senior Project Manager at

Concentrix

November 1999 - January 2002

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Global Client Process Consultant at

Sprint

September 1997 - October 1999

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John Bowen

Education

central piedmont college

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Where John Bowen graduated from?

John Bowen holds a degree in from central piedmont college.

How can I directly contact John Bowen?

To contact John Bowen directly, you can use the email address *********@teletech.com. Complete contact information is available upon registration with Muraena.

Who is John Bowen?

John Bowen is a seasoned professional with extensive experience in operations management, currently serving as Vice President of Operations at Ttec. With a career spanning over two decades, he has held various leadership roles across notable organizations in the outsourcing and offshoring consulting industry. His expertise encompasses operational strategy, team leadership, and service delivery optimization. John has a proven track record of driving efficiency and enhancing client satisfaction in high-pressure environments. He is passionate about leveraging technology to improve processes and outcomes. His journey reflects a commitment to continuous improvement and professional growth. Outside of work, John is interested in mentoring upcoming leaders in the industry and exploring innovative business solutions. His diverse experience across different sectors positions him as a valuable asset in any organizational setting.

John`s contact details

mail

*********@teletech.com

******@ttec.com

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