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John Burke

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John Burke

Vice President, Customer Experience & Technology | Wine Enthusiast

United States

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John Burke

Summary

John Burke is a seasoned executive with a strong focus on customer experience and technology integration. With a diverse background in the aviation and recreational vehicle industries, he has successfully led teams to innovate and enhance customer service strategies. His career spans various leadership roles, culminating in his current position as Vice President of Customer Experience and Technology at Wine Enthusiast. John holds an MBA and has completed a Customer Experience Certificate Program, showcasing his commitment to professional development. His strategic mindset and ability to manage complex projects have earned him recognition, including multiple awards for innovative excellence. Beyond his professional achievements, John is known for his passion for fostering a culture of continuous improvement within his teams.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

John Burke

Work Experience

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Vice President, Customer Experience & Technology at

Wine Enthusiast

March 2024 - Present

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Executive Director, Customer Experience & Systems at

Wine Enthusiast

June 2023 - March 2024

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Senior Director, Customer Experience at

Wine Enthusiast

April 2022 - June 2023

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General Manager, Loyalty Operations at

Jetblue Airways Corporation

August 2021 - April 2022

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Manager, Loyalty & Personalization Strategy at

Jetblue Airways Corporation

August 2020 - August 2021

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Chief of Staff to the Head of Customer Experience at

Jetblue Airways Class B Pass Through Certificates, Series 2019-1

January 2018 - August 2020

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Manager, Customer Experience Strategy at

Jetblue Airways Corporation

January 2017 - January 2018

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Project Manager, Customer Experience Projects at

Jetblue Airways Class B Pass Through Certificates, Series 2019-1

September 2015 - January 2017

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Executive Coordinator, Customer Experience at

Jetblue Airways Class B Pass Through Certificates, Series 2019-1

October 2013 - September 2015

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Talent Analyst at

Jetblue Airways Class B Pass Through Certificates, Series 2019-1

September 2012 - October 2013

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John Burke

Education

Ithaca College, Customer Experience Certificate Program

January 2022 - January 2023

Syracuse University, Bachelor’s Degree

Dowling College, Master Of Business Administration (M.B.A.)

Frequently Asked Questions about John Burke

What is John Burke email address?

John Burke's primary email address is ******@burrellesluce.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does John Burke work for?

John Burke is a Vice President, Customer Experience & Technology at Wine Enthusiast, a company specializing in Recreational vehicle dealers.

Where John Burke graduated from?

John Burke holds a degree in from Ithaca College.

How can I directly contact John Burke?

To contact John Burke directly, you can use the email address ******@burrellesluce.com. Complete contact information is available upon registration with Muraena.

Who is John Burke?

John Burke is a seasoned executive with a strong focus on customer experience and technology integration. With a diverse background in the aviation and recreational vehicle industries, he has successfully led teams to innovate and enhance customer service strategies. His career spans various leadership roles, culminating in his current position as Vice President of Customer Experience and Technology at Wine Enthusiast. John holds an MBA and has completed a Customer Experience Certificate Program, showcasing his commitment to professional development. His strategic mindset and ability to manage complex projects have earned him recognition, including multiple awards for innovative excellence. Beyond his professional achievements, John is known for his passion for fostering a culture of continuous improvement within his teams.

John`s contact details

mail

******@burrellesluce.com

******@wineenthusiast.com

Colleagues

Hank Rosen

President

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Erika Strum Silberstein

President of Commerce

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Dara Kapoor

Vice President of Content

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Glenn Edelman

Chief Marketing Officer

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Jacqueline Strum

President, WE Media

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Washington Cobos

Executive Director of Finance

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