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John Digregorio
John Digregorio
Vice President Global Support | Sciforma
Raleigh, North Carolina, United States
John Digregorio
Summary
John Digregorio is an accomplished Vice President of Global Support with over 25 years of experience in managing technical support teams and enhancing customer service within the technology sector. His leadership style fosters team collaboration and engagement, resulting in improved staff performance and customer satisfaction. John has a proven track record of implementing innovative solutions that streamline operations and reduce costs, while maintaining high service quality. He has successfully built global support organizations, consolidating teams and standardizing processes to ensure consistency across regions. His expertise spans various domains, including cloud computing, project management, and customer relationship management, making him a versatile leader in the information services industry. John is also recognized for his ability to navigate complex challenges and drive continuous improvement initiatives. He holds a degree in Business Management from Northeastern University and has received multiple awards for his outstanding contributions to customer service and support.
John Digregorio
Work Experience
Vice President Global Support at
Sciforma
March 2024 - Present
Director, Global Head of Support at
Sciforma
February 2022 - March 2024
Director of Global Support and Customer Experience at
e2open
May 2020 - February 2022
Director of Support and Operations at
e2open
November 2014 - May 2020
Manager of Support and Operations at
Kewill
May 2006 - October 2014
Manager of Support Services at
Kewill
May 2003 - May 2006
Principal Service Consultant at
Service Advisors
January 2002 - January 2003
Support Manager at
UNICOM Engineering
January 2000 - January 2002
Global Account Manager at
Lotus Development
January 1999 - January 2000
Technical Support Manager at
Cerulean
January 1998 - January 1999
Help Desk Manager at
Dun & Bradstreet
January 1985 - January 1998
John Digregorio
Education
Northeastern University, Business Management
January 2015 - January 2019
Joseph P. Keefer Regional Technical High School
January 1980 - January 1983
Frequently Asked Questions about John Digregorio
What is John Digregorio email address?
John Digregorio's primary email address is ***********@sciforma.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does John Digregorio work for?
John Digregorio is a Vice President Global Support at Sciforma, a company specializing in Prepackaged software.
Where John Digregorio graduated from?
John Digregorio holds a degree in Business Management from Northeastern University.
How can I directly contact John Digregorio?
To contact John Digregorio directly, you can use the email address ***********@sciforma.com. Complete contact information is available upon registration with Muraena.
Who is John Digregorio?
John Digregorio is an accomplished Vice President of Global Support with over 25 years of experience in managing technical support teams and enhancing customer service within the technology sector. His leadership style fosters team collaboration and engagement, resulting in improved staff performance and customer satisfaction. John has a proven track record of implementing innovative solutions that streamline operations and reduce costs, while maintaining high service quality. He has successfully built global support organizations, consolidating teams and standardizing processes to ensure consistency across regions. His expertise spans various domains, including cloud computing, project management, and customer relationship management, making him a versatile leader in the information services industry. John is also recognized for his ability to navigate complex challenges and drive continuous improvement initiatives. He holds a degree in Business Management from Northeastern University and has received multiple awards for his outstanding contributions to customer service and support.
John`s contact details
***********@sciforma.com
***************@kewill.com
***************@blujaysolutions.com
Colleagues
Chief Information Officer
Board Member
Chief Operating Officer
Regional Cybersecurity Governance Manager
Chief Technology Officer
VP of Global Marketing
CFO - General Manager
Chief Customer Success Officer