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John Digregorio

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John Digregorio

Vice President Global Support | Sciforma

Raleigh, North Carolina, United States

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John Digregorio

Summary

John Digregorio is an accomplished Vice President of Global Support with over 25 years of experience in managing technical support teams and enhancing customer service within the technology sector. His leadership style fosters team collaboration and engagement, resulting in improved staff performance and customer satisfaction. John has a proven track record of implementing innovative solutions that streamline operations and reduce costs, while maintaining high service quality. He has successfully built global support organizations, consolidating teams and standardizing processes to ensure consistency across regions. His expertise spans various domains, including cloud computing, project management, and customer relationship management, making him a versatile leader in the information services industry. John is also recognized for his ability to navigate complex challenges and drive continuous improvement initiatives. He holds a degree in Business Management from Northeastern University and has received multiple awards for his outstanding contributions to customer service and support.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

John Digregorio

Work Experience

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Vice President Global Support at

Sciforma

March 2024 - Present

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Director, Global Head of Support at

Sciforma

February 2022 - March 2024

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Director of Global Support and Customer Experience at

e2open

May 2020 - February 2022

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Director of Support and Operations at

e2open

November 2014 - May 2020

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Manager of Support and Operations at

Kewill

May 2006 - October 2014

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Manager of Support Services at

Kewill

May 2003 - May 2006

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Principal Service Consultant at

Service Advisors

January 2002 - January 2003

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Support Manager at

UNICOM Engineering

January 2000 - January 2002

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Global Account Manager at

Lotus Development

January 1999 - January 2000

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Technical Support Manager at

Cerulean

January 1998 - January 1999

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Help Desk Manager at

Dun & Bradstreet

January 1985 - January 1998

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John Digregorio

Education

Northeastern University, Business Management

January 2015 - January 2019

Joseph P. Keefer Regional Technical High School

January 1980 - January 1983

Frequently Asked Questions about John Digregorio

What is John Digregorio email address?

John Digregorio's primary email address is ***********@sciforma.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does John Digregorio work for?

John Digregorio is a Vice President Global Support at Sciforma, a company specializing in Prepackaged software.

Where John Digregorio graduated from?

John Digregorio holds a degree in Business Management from Northeastern University.

How can I directly contact John Digregorio?

To contact John Digregorio directly, you can use the email address ***********@sciforma.com. Complete contact information is available upon registration with Muraena.

Who is John Digregorio?

John Digregorio is an accomplished Vice President of Global Support with over 25 years of experience in managing technical support teams and enhancing customer service within the technology sector. His leadership style fosters team collaboration and engagement, resulting in improved staff performance and customer satisfaction. John has a proven track record of implementing innovative solutions that streamline operations and reduce costs, while maintaining high service quality. He has successfully built global support organizations, consolidating teams and standardizing processes to ensure consistency across regions. His expertise spans various domains, including cloud computing, project management, and customer relationship management, making him a versatile leader in the information services industry. John is also recognized for his ability to navigate complex challenges and drive continuous improvement initiatives. He holds a degree in Business Management from Northeastern University and has received multiple awards for his outstanding contributions to customer service and support.

John`s contact details

mail

***********@sciforma.com

***************@kewill.com

***************@blujaysolutions.com

Colleagues

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Scott Brown

Chief Information Officer

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Douglas Braun

Board Member

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Annabelle Stanton

Chief Operating Officer

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Benoît Bécel

Regional Cybersecurity Governance Manager

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Joel Gutierrez

Chief Technology Officer

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Camélia Docquin

VP of Global Marketing

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Laurent De Kimpe

CFO - General Manager

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Johnny Thoegersen

Chief Customer Success Officer

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