Directory

>

John Heater

avatar

John Heater

SVP, Contact Center Practice

New York, United States

View contact details (it's free)

John Heater

Summary

John Heater is an accomplished executive with extensive experience in the technology sector, particularly in software development and product management. As the Senior Vice President of the Contact Center Practice at NeuraFlash, he leads innovative initiatives that enhance customer engagement and operational efficiency. With a strong background in agile methodologies and software engineering, John has successfully managed teams and projects across various organizations, including Nuance Communications and Ipsoft. His leadership roles have equipped him with a unique perspective on the intersection of technology and business strategy. John holds a Bachelor of Science in Computer Engineering from Columbia University, reflecting his solid technical foundation. His passion for emerging technologies and commitment to fostering innovation drives his professional endeavors. He is also known for his ability to navigate complex challenges and deliver impactful solutions in fast-paced environments.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

John Heater

Work Experience

💼

SVP, Contact Center Practice at

Neuraflash LLC

September 2021 - Present

💼

VP, Contact Center Practice at

Neuraflash LLC

January 2021 - Present

💼

Senior Director of Product Management & Analytics at

Neuraflash LLC

December 2019 - January 2021

company logo

Head of Amelia Product/R&D at

IPsoft

August 2018 - November 2019

💼

Head of R&D at

Automat Ai

March 2017 - August 2018

company logo

World Wide Head of the Cognitive Innovation Group at

Nuance Communications

January 2016 - January 2017

company logo

Senior Engineering Manager at

Nuance Communications

January 2014 - January 2016

company logo

Technical Lead / Architect at

Nuance Communications

January 2010 - January 2012

company logo

Senior Software Engineer at

Nuance Communications

January 2008 - January 2010

company logo

Software Engineer at

Nuance Communications

January 2006 - January 2008

Logos provided by Logo.dev

John Heater

Education

Columbia University in the City of New York, Bachelor Of Science (B.S.)

January 2002 - January 2006

Frequently Asked Questions about John Heater

What is John Heater email address?

John Heater's primary email address is ***********@neuraflash.com. To view the full verified email and additional contact details, sign up for free with Muraena.

Where John Heater graduated from?

John Heater holds a degree in Computer Engineering from Columbia University in the City of New York.

How can I directly contact John Heater?

To contact John Heater directly, you can use the email address ***********@neuraflash.com. Complete contact information is available upon registration with Muraena.

Who is John Heater?

John Heater is an accomplished executive with extensive experience in the technology sector, particularly in software development and product management. As the Senior Vice President of the Contact Center Practice at NeuraFlash, he leads innovative initiatives that enhance customer engagement and operational efficiency. With a strong background in agile methodologies and software engineering, John has successfully managed teams and projects across various organizations, including Nuance Communications and Ipsoft. His leadership roles have equipped him with a unique perspective on the intersection of technology and business strategy. John holds a Bachelor of Science in Computer Engineering from Columbia University, reflecting his solid technical foundation. His passion for emerging technologies and commitment to fostering innovation drives his professional endeavors. He is also known for his ability to navigate complex challenges and deliver impactful solutions in fast-paced environments.

John`s contact details

mail

***********@neuraflash.com

***********@nuance.com

View Contact details (it's free)
Request Profile Removal