Directory
>
John Heater
John Heater
SVP, Contact Center Practice
New York, United States
John Heater
Summary
John Heater is an accomplished executive with extensive experience in the technology sector, particularly in software development and product management. As the Senior Vice President of the Contact Center Practice at NeuraFlash, he leads innovative initiatives that enhance customer engagement and operational efficiency. With a strong background in agile methodologies and software engineering, John has successfully managed teams and projects across various organizations, including Nuance Communications and Ipsoft. His leadership roles have equipped him with a unique perspective on the intersection of technology and business strategy. John holds a Bachelor of Science in Computer Engineering from Columbia University, reflecting his solid technical foundation. His passion for emerging technologies and commitment to fostering innovation drives his professional endeavors. He is also known for his ability to navigate complex challenges and deliver impactful solutions in fast-paced environments.
John Heater
Work Experience
SVP, Contact Center Practice at
Neuraflash LLC
September 2021 - Present
VP, Contact Center Practice at
Neuraflash LLC
January 2021 - Present
Senior Director of Product Management & Analytics at
Neuraflash LLC
December 2019 - January 2021
Head of Amelia Product/R&D at
IPsoft
August 2018 - November 2019
Head of R&D at
Automat Ai
March 2017 - August 2018
World Wide Head of the Cognitive Innovation Group at
Nuance Communications
January 2016 - January 2017
Senior Engineering Manager at
Nuance Communications
January 2014 - January 2016
Technical Lead / Architect at
Nuance Communications
January 2010 - January 2012
Senior Software Engineer at
Nuance Communications
January 2008 - January 2010
Software Engineer at
Nuance Communications
January 2006 - January 2008
John Heater
Education
Columbia University in the City of New York, Bachelor Of Science (B.S.)
January 2002 - January 2006
Frequently Asked Questions about John Heater
What is John Heater email address?
John Heater's primary email address is ***********@neuraflash.com. To view the full verified email and additional contact details, sign up for free with Muraena.
Where John Heater graduated from?
John Heater holds a degree in Computer Engineering from Columbia University in the City of New York.
How can I directly contact John Heater?
To contact John Heater directly, you can use the email address ***********@neuraflash.com. Complete contact information is available upon registration with Muraena.
Who is John Heater?
John Heater is an accomplished executive with extensive experience in the technology sector, particularly in software development and product management. As the Senior Vice President of the Contact Center Practice at NeuraFlash, he leads innovative initiatives that enhance customer engagement and operational efficiency. With a strong background in agile methodologies and software engineering, John has successfully managed teams and projects across various organizations, including Nuance Communications and Ipsoft. His leadership roles have equipped him with a unique perspective on the intersection of technology and business strategy. John holds a Bachelor of Science in Computer Engineering from Columbia University, reflecting his solid technical foundation. His passion for emerging technologies and commitment to fostering innovation drives his professional endeavors. He is also known for his ability to navigate complex challenges and deliver impactful solutions in fast-paced environments.
John`s contact details
***********@neuraflash.com
***********@nuance.com