Directory

>

John Mccarthy

avatar

John Mccarthy

Vice President, Service & Operations - Retirement Plans | Ameritas

Pennsylvania, United States

View contact details (it's free)

John Mccarthy

Summary

John McCarthy is a transformational leader in the financial services industry, currently serving as Vice President of Service & Operations for Retirement Plans at Ameritas. With a strong background in change management and client services, he has successfully led large teams and complex projects, significantly enhancing client experience and operational efficiency. His strategic insights have been instrumental in the migration of 3,000 retirement plans and the implementation of a service-focused CRM. John is recognized for his ability to develop high-performing teams and foster a culture of engagement and inclusion. He has a proven track record of improving client retention and satisfaction, evidenced by multiple years of increasing NPS scores. In addition to his corporate achievements, he is also involved in industry leadership roles, serving on boards that shape professional development within the sector. His commitment to diversity and talent development is reflected in his initiatives to promote emerging leaders within his organization.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

John Mccarthy

Work Experience

company logo

Vice President, Service & Operations - Retirement Plans at

Ameritas

April 2020 - Present

company logo

2nd Vice President, Client Services - Retirement Plans at

Ameritas

July 2017 - April 2020

company logo

Head of Global Service Desk, End User Services – IT Technology Operations at

Vanguard

December 2016 - June 2017

company logo

Senior Manager, Shared Services – Distribution Services at

Vanguard

September 2014 - December 2016

company logo

Head of Contact Center, Education Savings Group – Retail Investor Group (RIG) at

Vanguard

April 2013 - September 2014

company logo

Workstream Lead, Project ONE – RIG at

Vanguard

September 2009 - April 2013

company logo

Chief of Staff, Retail Services – RIG at

Vanguard

July 2008 - September 2009

company logo

Project Lead, Brokerage Services – RIG at

Vanguard

February 2007 - July 2008

company logo

Senior Associate, Brokerage Services – RIG at

Vanguard

February 2006 - February 2007

company logo

Associate, Brokerage Services – RIG at

Vanguard

September 2004 - February 2006

company logo

Premium Sales Intern at

Philadelphia Eagles

May 2003 - September 2004

Logos provided by Logo.dev

John Mccarthy

Education

University of Pennsylvania, Bachelor Of Arts

January 2001 - January 2004

Devon Preparatory School

January 1997 - January 2001

Frequently Asked Questions about John Mccarthy

What is John Mccarthy email address?

John Mccarthy's primary email address is *********@ameritas.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does John Mccarthy work for?

John Mccarthy is a Vice President, Service & Operations - Retirement Plans at Ameritas, a company specializing in Insurance agents, brokers, & service.

Where John Mccarthy graduated from?

John Mccarthy holds a degree in Economics from University of Pennsylvania.

How can I directly contact John Mccarthy?

To contact John Mccarthy directly, you can use the email address *********@ameritas.com. Complete contact information is available upon registration with Muraena.

Who is John Mccarthy?

John McCarthy is a transformational leader in the financial services industry, currently serving as Vice President of Service & Operations for Retirement Plans at Ameritas. With a strong background in change management and client services, he has successfully led large teams and complex projects, significantly enhancing client experience and operational efficiency. His strategic insights have been instrumental in the migration of 3,000 retirement plans and the implementation of a service-focused CRM. John is recognized for his ability to develop high-performing teams and foster a culture of engagement and inclusion. He has a proven track record of improving client retention and satisfaction, evidenced by multiple years of increasing NPS scores. In addition to his corporate achievements, he is also involved in industry leadership roles, serving on boards that shape professional development within the sector. His commitment to diversity and talent development is reflected in his initiatives to promote emerging leaders within his organization.

John`s contact details

mail

*********@ameritas.com

Colleagues

avatar
Nicole Wallstrom

Regional Vice President

avatar
Scott Hankard

Regional Vice President of Sales

avatar
Scott Renard

Vice President Retirement Plans Actuarial

avatar
Clu Shannon Berry Cfp

Vice President, Advanced Planning & Sales Development

avatar
Stephanie Stearley

Vice President, Group Customer Connections & Operations

avatar
Angelo De Jesus

2nd Vice President, Wealth Management & Investment Services

Ann Diers

Vice President and Associate General Counsel

avatar
Gail Garcia

Vice President, Group Compliance Officer

avatar
April Rimpley

Senior Vice President Human Resources

avatar
Barry Newman

Regional Vice President – Retirement Plans

View Contact details (it's free)
Request Profile Removal