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John Rafter
John Rafter
Vice President, Customer Success and Advanced Services | SPHERE
United States
John Rafter
Summary
John Rafter is a seasoned executive with extensive experience in customer success and operational leadership across various high-tech industries. Currently serving as Vice President at Sphere Technology Solutions, he has a rich background in managing customer relationships and driving operational improvements. His career spans roles in both startups and established companies, showcasing his adaptability and strategic mindset. John is particularly skilled in enhancing customer experience and implementing innovative solutions that align with corporate strategy. He holds advanced degrees from prestigious institutions, including an MBA from Stanford. His unique blend of technical acumen and business strategy has allowed him to lead diverse teams and projects successfully. John is passionate about fostering organizational growth and customer satisfaction, making him a valuable asset in any leadership role.
John Rafter
Work Experience
Vice President, Customer Success and Advanced Services at
SPHERE
October 2023 - Present
Vice President of Customer Success at
SPHERE
April 2023 - December 2023
Vice President, Customer Success and Operations at
Synack, Inc.
September 2021 - October 2022
Senior Vice President, Customer Success at
Entrust
April 2018 - September 2021
Vice President of Customer Success at
Entrust
November 2016 - April 2018
Director of Operations, Market Development at
Citrix
November 2014 - February 2016
Senior Consultant at
Cisco
January 2016 - January 2016
Vice President, Operations and COO at
Solid Instance
December 2013 - November 2014
Senior Consultant at
Cisco
February 2013 - December 2013
Global Account Manager and Senior Director, Renewals Solutions and Strategy at
Rainmaker Systems
May 2011 - November 2012
Executive Director, Planning and Operations for Development at
Princeton University
September 2009 - February 2011
Engagement Manager at
Cemaphore Systems
February 2008 - November 2009
VP, Operations at
Cemaphore Systems
August 2003 - February 2008
Chief Operating Officer at
Black Pearl
May 1998 - April 2003
Manager at
Sun Microsystems
January 1993 - January 1998
Manager at
Deloitte
January 1988 - January 1993
John Rafter
Education
Stanford Graduate School of Business, Mba
January 1986 - January 1988
Stanford University, Msme
January 1985 - January 1986
Princeton University, Bs - Engineering
January 1979 - January 1983
Princeton University, Bse
January 1979 - January 1983
Frequently Asked Questions about John Rafter
What is John Rafter email address?
John Rafter's primary email address is ***********@sphereco.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does John Rafter work for?
John Rafter is a Vice President, Customer Success and Advanced Services at SPHERE, a company specializing in Prepackaged software.
Where John Rafter graduated from?
John Rafter holds a degree in 1988 from Stanford Graduate School of Business.
How can I directly contact John Rafter?
To contact John Rafter directly, you can use the email address ***********@sphereco.com. Complete contact information is available upon registration with Muraena.
Who is John Rafter?
John Rafter is a seasoned executive with extensive experience in customer success and operational leadership across various high-tech industries. Currently serving as Vice President at Sphere Technology Solutions, he has a rich background in managing customer relationships and driving operational improvements. His career spans roles in both startups and established companies, showcasing his adaptability and strategic mindset. John is particularly skilled in enhancing customer experience and implementing innovative solutions that align with corporate strategy. He holds advanced degrees from prestigious institutions, including an MBA from Stanford. His unique blend of technical acumen and business strategy has allowed him to lead diverse teams and projects successfully. John is passionate about fostering organizational growth and customer satisfaction, making him a valuable asset in any leadership role.
John`s contact details
***********@sphereco.com
***********@worldnet.att.net
****@rafter.name
*******@synack.com
Colleagues
Vice President of Product Strategy
Vice President, Finance
Board Member
Field CISO
Vice President of Sales
Chief Operating Officer
Vice President of Engineering | Project Management | Technology Transformation | Leadership