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John Shagan

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John Shagan

Vice President, Service Manager | Masttro

United States

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John Shagan

Summary

John Shagan is a seasoned professional with extensive experience in client services and leadership roles across various industries, including finance and education. Currently serving as Vice President and Service Manager at Masttro, he excels in managing client relationships and driving customer satisfaction. His previous role at Preqin involved launching a successful Client Success team that significantly reduced churn and expanded support functions. John is recognized for his strategic planning and problem-solving skills, which have consistently led to high customer satisfaction rates. He holds a Bachelor of Business Administration with a focus on Global Marketing Management from Pace University. Beyond his professional career, John has a passion for writing, having contributed articles on fantasy football, showcasing his analytical skills and love for sports. His diverse background and commitment to excellence make him a valuable asset in any organization.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

John Shagan

Work Experience

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Vice President, Service Manager at

Masttro

July 2022 - Present

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Manager - Client Services, Americas at

Preqin

July 2018 - July 2022

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Senior Client Services Executive at

Preqin

January 2018 - July 2018

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Client Services Executive at

Preqin

September 2016 - January 2018

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Member, Delta Zeta Chapter at

Zeta Beta Tau Fraternity

November 2012 - May 2016

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Product Evangelist Intern at

Sprinklr

February 2016 - May 2016

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Business Analyst Intern at

Meltwater

February 2015 - May 2015

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Rotational Intern at

Outbrain

June 2014 - August 2014

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Marketing Intern at

TUN, Inc.

January 2014 - May 2014

💼

Teacher at

Our Lady Queen of Peace School

September 2011 - June 2012

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John Shagan

Education

Pace University, Bachelor Of Business Administration (B.B.A.)

Monsignor Farrell High School, Advanced Regents Diploma

Frequently Asked Questions about John Shagan

What is John Shagan email address?

John Shagan's primary email address is *******@masttro.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does John Shagan work for?

John Shagan is a Vice President, Service Manager at Masttro, a company specializing in Computer related services, nec.

Where John Shagan graduated from?

John Shagan holds a degree in Marketing - Global Marketing Management Concentration from Pace University.

How can I directly contact John Shagan?

To contact John Shagan directly, you can use the email address *******@masttro.com. Complete contact information is available upon registration with Muraena.

Who is John Shagan?

John Shagan is a seasoned professional with extensive experience in client services and leadership roles across various industries, including finance and education. Currently serving as Vice President and Service Manager at Masttro, he excels in managing client relationships and driving customer satisfaction. His previous role at Preqin involved launching a successful Client Success team that significantly reduced churn and expanded support functions. John is recognized for his strategic planning and problem-solving skills, which have consistently led to high customer satisfaction rates. He holds a Bachelor of Business Administration with a focus on Global Marketing Management from Pace University. Beyond his professional career, John has a passion for writing, having contributed articles on fantasy football, showcasing his analytical skills and love for sports. His diverse background and commitment to excellence make him a valuable asset in any organization.

John`s contact details

mail

*******@masttro.com

Colleagues

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Oliver Thommen

Managing Director, Sales

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Padman Perumal

CEO at Masttro

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Gabriela Trigueros

Vice President Service Lead

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Satty Chakraborty

VP Senior Onboarding Consultant

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Danielle Browning

Executive Director, Client Onboarding

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Bob Ranaldi

Board Advisor

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Diane Petan

Advisor to the Board

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Domingo Viesca

Co Founder

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Evaristo Garcia

Managing Director - Latam

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Jonathan Williams

Executive Director, Relationship Manager

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