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John Tanner

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John Tanner

Sr. Director - Membership | XNA Northwest Arkansas National Airport

Bentonville, Arkansas, United States

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John Tanner

Summary

John Tanner is a seasoned professional with a robust background in customer experience and strategic leadership, currently serving as the Sr. Director of Membership at Sam's Club. With a strong focus on enhancing membership experiences and driving retention, he has successfully led teams to achieve significant growth in Plus Memberships. His career spans various roles in major organizations like Walmart and Southwest Airlines, where he played a pivotal role in customer experience innovation and operational efficiency. John holds an MBA and a Bachelor's in Business Administration with specializations in Entrepreneurship and Real Estate from Baylor University. He is passionate about leveraging data-driven strategies to improve customer interactions and is known for his ability to foster collaboration across different departments. In addition to his corporate experience, he contributes as a board member for the Northwest Arkansas National Airport, showcasing his commitment to community engagement and development.

General

Generalist

Technical Background

Leadership Experience

Moderate Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

John Tanner

Work Experience

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Sr. Director - Membership at

Sam's Club

April 2022 - Present

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Board Member at

XNA Northwest Arkansas National Airport

February 2022 - Present

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Director, Customer Experience Innovation at

Walmart

July 2021 - April 2022

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Director, Omni Customer Journey at

Walmart

August 2020 - July 2021

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Sr. Manager II, Business Development & Strategy at

Walmart

January 2019 - August 2020

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Sr. Business Consultant - Corporate Strategy & Innovation at

Southwest Airlines Co.

March 2017 - January 2019

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Sr. Analyst, Office of CIO Strategy & Planning at

Southwest Airlines Co.

September 2015 - March 2017

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Senior Consultant at

North Highland

June 2014 - September 2015

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Venture Scholar at

G51

August 2013 - May 2014

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Account Executive at

Concentra

July 2011 - January 2013

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John Tanner

Education

Baylor University - Hankamer School of Business, Master Of Business Administration (Mba)

Baylor University - Hankamer School of Business, Bachelor Of Business Administration

Frequently Asked Questions about John Tanner

What is John Tanner email address?

John Tanner's primary email address is ***********@samsclub.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does John Tanner work for?

John Tanner is a Sr. Director - Membership at XNA Northwest Arkansas National Airport, a company specializing in Air transportation, nonscheduled.

Where John Tanner graduated from?

John Tanner holds a degree in from Baylor University - Hankamer School of Business.

How can I directly contact John Tanner?

To contact John Tanner directly, you can use the email address ***********@samsclub.com. Complete contact information is available upon registration with Muraena.

Who is John Tanner?

John Tanner is a seasoned professional with a robust background in customer experience and strategic leadership, currently serving as the Sr. Director of Membership at Sam's Club. With a strong focus on enhancing membership experiences and driving retention, he has successfully led teams to achieve significant growth in Plus Memberships. His career spans various roles in major organizations like Walmart and Southwest Airlines, where he played a pivotal role in customer experience innovation and operational efficiency. John holds an MBA and a Bachelor's in Business Administration with specializations in Entrepreneurship and Real Estate from Baylor University. He is passionate about leveraging data-driven strategies to improve customer interactions and is known for his ability to foster collaboration across different departments. In addition to his corporate experience, he contributes as a board member for the Northwest Arkansas National Airport, showcasing his commitment to community engagement and development.

John`s contact details

mail

***********@samsclub.com

***********@baylor.edu

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