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John Tanner
John Tanner
Sr. Director - Membership | XNA Northwest Arkansas National Airport
Bentonville, Arkansas, United States
John Tanner
Summary
John Tanner is a seasoned professional with a robust background in customer experience and strategic leadership, currently serving as the Sr. Director of Membership at Sam's Club. With a strong focus on enhancing membership experiences and driving retention, he has successfully led teams to achieve significant growth in Plus Memberships. His career spans various roles in major organizations like Walmart and Southwest Airlines, where he played a pivotal role in customer experience innovation and operational efficiency. John holds an MBA and a Bachelor's in Business Administration with specializations in Entrepreneurship and Real Estate from Baylor University. He is passionate about leveraging data-driven strategies to improve customer interactions and is known for his ability to foster collaboration across different departments. In addition to his corporate experience, he contributes as a board member for the Northwest Arkansas National Airport, showcasing his commitment to community engagement and development.
John Tanner
Work Experience
Sr. Director - Membership at
Sam's Club
April 2022 - Present
Board Member at
XNA Northwest Arkansas National Airport
February 2022 - Present
Director, Customer Experience Innovation at
Walmart
July 2021 - April 2022
Director, Omni Customer Journey at
Walmart
August 2020 - July 2021
Sr. Manager II, Business Development & Strategy at
Walmart
January 2019 - August 2020
Sr. Business Consultant - Corporate Strategy & Innovation at
Southwest Airlines Co.
March 2017 - January 2019
Sr. Analyst, Office of CIO Strategy & Planning at
Southwest Airlines Co.
September 2015 - March 2017
Senior Consultant at
North Highland
June 2014 - September 2015
Venture Scholar at
G51
August 2013 - May 2014
Account Executive at
Concentra
July 2011 - January 2013
John Tanner
Education
Baylor University - Hankamer School of Business, Master Of Business Administration (Mba)
Baylor University - Hankamer School of Business, Bachelor Of Business Administration
Frequently Asked Questions about John Tanner
What is John Tanner email address?
John Tanner's primary email address is ***********@samsclub.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does John Tanner work for?
John Tanner is a Sr. Director - Membership at XNA Northwest Arkansas National Airport, a company specializing in Air transportation, nonscheduled.
Where John Tanner graduated from?
John Tanner holds a degree in from Baylor University - Hankamer School of Business.
How can I directly contact John Tanner?
To contact John Tanner directly, you can use the email address ***********@samsclub.com. Complete contact information is available upon registration with Muraena.
Who is John Tanner?
John Tanner is a seasoned professional with a robust background in customer experience and strategic leadership, currently serving as the Sr. Director of Membership at Sam's Club. With a strong focus on enhancing membership experiences and driving retention, he has successfully led teams to achieve significant growth in Plus Memberships. His career spans various roles in major organizations like Walmart and Southwest Airlines, where he played a pivotal role in customer experience innovation and operational efficiency. John holds an MBA and a Bachelor's in Business Administration with specializations in Entrepreneurship and Real Estate from Baylor University. He is passionate about leveraging data-driven strategies to improve customer interactions and is known for his ability to foster collaboration across different departments. In addition to his corporate experience, he contributes as a board member for the Northwest Arkansas National Airport, showcasing his commitment to community engagement and development.
John`s contact details
***********@samsclub.com
***********@baylor.edu
Colleagues
Owner