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John Thrailkill

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John Thrailkill

SVP of Customer Experience | Solo Stove

United States

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John Thrailkill

Summary

John Thrailkill is a seasoned executive with over 30 years of experience in customer experience and operational leadership, primarily within the retail sector. He has successfully navigated organizations through hyper-growth phases and economic downturns, showcasing his strategic vision and adaptability. As the SVP of Customer Experience at Solo Stove, he has implemented AI-driven solutions and improved team dynamics, significantly reducing employee turnover. His tenure at The Container Store saw him rise through the ranks, where he played a pivotal role in shaping the company's renowned culture and technology initiatives. John is passionate about fostering collaboration and transparency within teams, aiming to enhance employee engagement and drive business success. He is also an advocate for developing individual contributors into effective leaders, ensuring a sustainable leadership pipeline. His awards highlight his commitment to excellence in business practices and employee satisfaction, making him a respected figure in the industry.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

John Thrailkill

Work Experience

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SVP of Customer Experience at

Solo Stove

October 2023 - Present

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Interim President at

Solo Stove

March 2023 - October 2023

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SVP of Customer Experience at

Solo Stove

February 2022 - March 2023

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Executive Vice President of Technology at

The Container Store

June 2016 - June 2021

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Vice President of Store Systems, Customer Support, and Business Development at

The Container Store

October 2013 - June 2016

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Vice President of Stores at

The Container Store

April 2003 - October 2013

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Director of eCommerce, Marketing, and Training at

The Container Store

July 2000 - April 2003

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Marketing Manager at

The Container Store

May 1998 - July 2000

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General Manager - Ft Worth Store at

The Container Store

April 1997 - May 1998

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Sales Trainer at

The Container Store

May 1994 - April 1997

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Wholesale Sales at

The Container Store

February 1992 - May 1994

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Salesperson at

The Container Store

March 1991 - February 1992

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John Thrailkill

Education

The University of Texas at Austin, Bachelor Of Science - Bs

January 1986 - January 1990

Frequently Asked Questions about John Thrailkill

What is John Thrailkill email address?

John Thrailkill's primary email address is ****@thrailkill.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does John Thrailkill work for?

John Thrailkill is a SVP of Customer Experience at Solo Stove, a company specializing in Recreational vehicle dealers.

Where John Thrailkill graduated from?

John Thrailkill holds a degree in Communications from The University of Texas at Austin.

How can I directly contact John Thrailkill?

To contact John Thrailkill directly, you can use the email address ****@thrailkill.com. Complete contact information is available upon registration with Muraena.

Who is John Thrailkill?

John Thrailkill is a seasoned executive with over 30 years of experience in customer experience and operational leadership, primarily within the retail sector. He has successfully navigated organizations through hyper-growth phases and economic downturns, showcasing his strategic vision and adaptability. As the SVP of Customer Experience at Solo Stove, he has implemented AI-driven solutions and improved team dynamics, significantly reducing employee turnover. His tenure at The Container Store saw him rise through the ranks, where he played a pivotal role in shaping the company's renowned culture and technology initiatives. John is passionate about fostering collaboration and transparency within teams, aiming to enhance employee engagement and drive business success. He is also an advocate for developing individual contributors into effective leaders, ensuring a sustainable leadership pipeline. His awards highlight his commitment to excellence in business practices and employee satisfaction, making him a respected figure in the industry.

John`s contact details

mail

****@thrailkill.com

****@solostove.com

*****@containerstore.com

Colleagues

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Jordan Cohen

SVP Digital

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Markus Allemann

SVP of Product

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Jeff Weilert

Vice President Of Engineering

Alvaro Lopez

Vice President

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